Access to trusted reviews, the best Handyman Services and exclusive discounts!
- Memberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
- Angie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
- Members can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
- If a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
San Jose Handyman Articles
Angie's List In The Press
San Jose Handyman Services Reviews
On Sunday evening, I emailed Heartwood with my list of items requiring fixing. Monday morning, an email was waiting for me. another email popped in with the costs. She asked how soon I needed the work done and because the light had been out before Christmas, I requested an "ASAP". Well, to my good fortune, they were able to come out today - Tuesday between 12-2. About 30 minutes before 2, Nick called to tell me he was running a tad late and that he should be there about 2:15, and he was. I explained each of the service areas and Nick went to work. First was the clogged hot water line. There was barely any water pressure. I assumed it was a clog in the angle stop, but Nick suggested it could be the valve in the hot water faucet. Low and behold, that was the issue. Small "rocks" had completely imbedded themselves in the valve. Guess that's what they mean by "hard water." :-) Problem solved. Next was the caulking of my counter. No problem, done. Followed up with the ballast replacement. Nick quickly went to the hardware store to pick up the ballast and now we have all lights working in the kitchen Success!! Before leaving, I asked Nick about a replacement front door and framing. He gave me a ballpark number, but also suggested some alternatives to reduce the costs. Once we decide on a door, we'll most likely have Nick come out again. Everything completed within the 2/Hour Minimum - $180 cost. (+materials) Nick was both personable and professional.
The original scope was to install a deadbolt and to install weatherstripping and a door shoe all on my front door. In the original text message
It ended up taking 3 hours for just the deadbolt. It required repositioning the latch slightly. Because I didn't have the weatherstripping on-hand and what he recommended was only available from Amazon I ordered that and we re-rescheduled the rest of the work for Friday.
The work on Friday ended up taking an additional 3 hours. Nothing unusual or wrong with the door (other than needed to touch up the paint a bit), but even just doing the shoe and weatherstripping exceeded his original estimate for time and money.
The quality of the work is excellent and I do not dispute the accuracy of the billing. I am just having a bit of sticker shock since the final bill ended up being over two times the estimate. I would consider hiring him again, but I would insist on a more accurate estimate, perhaps an actual quote/proposal, before hiring.
First visit was cut short due to
Second visit was a bit difficult to schedule. When he did visit I was not there but my partner was. He was unable to install the second deadbolt (which was identical to the first) claiming "it wouldn't go" and he "couldn't make it work" and so he left without really explaining what the problem was. (A locksmith has since examined the deadbolt and proclaimed it to be working fine.)
Follow-up visit after my initial review where the handyman made corrections to the work I was unhappy with at no extra charge.
Second appt was much better Nick was on time and work was satisfactory. I would now consider them for future jobs.
First they called in the morning and wanted to move the appt. to another day. When I explained that I took the day off of work they said they would send someone between 1230 and 1, rather than the original time of 1030. At 3 minutes till 1 the handyman called me and said he was running late, saying he would be to my house in 15 minutes. About 130 he called me and said he had gone to an incorrect address and he would now be to my house in 20 minutes. He finally arrived at 205. Ok...so the job I wanted was to hang 20 pictures on a wall in evenly spaced rows and columns. It seemed to me like it would be a pain in the butt to try and line up everything perfectly so I wanted to hire a professional. Well I did not get what I was expecting out of the professional. First off he said 20 pictures would not fit well into the space and that I should go with 16 pictures instead...I had no issue with the change so I said go for it. He then spent over an hour measuring out the placement for the 16 pictures...which to me seemed very excessive. I could not tell if it was a stall tactic or he was just not at all good at doing measurements. It was at this point that I considered just asking him to leave but I fought my better judgement and kept quiet. So after the hour+ of measuring he put in all the nails and hung the pictures...they were crooked. So then he did some more measuring and adjusting and then they were better but still not perfect...this was now more than 2 hours in...they charge by the hour. Next he did some touch up painting because he had basically written a "
All Handyman Services in San Jose, CA
Walnut Creek, CA
Walnut Creek, CA
Santa Rosa, CA
San Mateo, CA
San Francisco, CA
Mountain View, CA
San Mateo, CA
Rancho Cordova, CA