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We had bought an older home that needed a lot of updating and improvement, so the job was quite big. Luckily, we were not living in the home during the remodel. However, we stopped by to check the progress at least a couple of times per week and were always impressed that the workers cleaned up after themselves each day and stored their tools even though they knew we weren't living there. Whenever we did see the workers, they were always pleasant and courteous.
About mid-way through the project,
We have now lived in our home for about 3 months. After we moved in we began to notice certain issues and defects and kept a running list of items to be fixed.
We have worked with other contractors on smaller projects at our previous homes before and they always quoted us much lower, but the final bill was much higher and the quality of the work was lacking. We paid
We were on a very tight schedule to get the work completed, but the schedule slipped several times. This was a major problem as he wasn't the only contractor doing work and there were dependancies. He did finally complete it in time and we were able to move in when we wanted to."
By noon he had removed the window and made the opening. We set the door in place and he was right back at work--I had worried that, since it was a two-day job, I would have to deal with a hole in the wall or cold air seeping in through cracks or a single
On Sunday, he showed up (again, early) and did the detail work--he replaced the exterior shingles, patched the dry wall (taped it, mudded it), put up the molding...and then, because I hadn't gotten around to putting the molding back up around his previous job, he fixed that for me too...
This guy is an artist--he takes real pride in his work and has the skills to get the job done quickly, professionally, and exceeding expectations.
So what's not to love? Right--so here it is: if you make an appointment for say, 8:00 am Saturday morning, DO NOT GO OUT DRINKING THE NIGHT BEFORE!
I get a voicemail at 7:45 am, "Hey, traffic was light--I'm waiting outside..."
Build this into your calculations: THIS GUY IS PROMPT!"
We started out working with our designer, Yana. She was very helpful and always seemed to be excited about the project, which definitely gave us a feeling that we were in good hands. She first produced several layout options, after which we collaborated to refine one of the designs into the final plan for our space. Because that plan required the removal of a couple of load-bearing walls, Yana arranged for an engineer to provide input on the design. We ended up with something that looks really great. Yana also accompanied us to help pick out granite and backsplash options. Her advice was very helpful to us - trying to pick from hundreds of options can be daunting, but her experience and expertise were immeasurably useful.
Once demolition and construction started, we noticed significant progress every day.
The only negative experience we had during the entire remodeling project was with the appliance company, who I'll review separately. AKD were nothing but the ultimate example of professionalism, expertise, and customer service during this entire process. We're very pleased with the final product and no less satisfied with the steps along the way.
I've attached some before & after photos to show off AKD's work."
The contractor has had many years of experience and has worked with the same tradespeople over the years. The relationship that he has built with them is a valuable resource to the homeowner."
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