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San Francisco Window Replacement Articles
Window Replacement reviews in San Francisco
needed a bathroom window in an
when it fell down a light well.
fixed the wobbly wooden frame, and reattached the counterweights which
had broken off years ago. He also made sure that the job area was neat
and clean during and after.
And for a price that was more than fair. What he charged for the whole job, others wanted just to replace the glass.
He knows his way around older buildings, and has knowledge of old school techniques and craftsmanship.
He is a rare vendor who goes out of his way to make sure the job is done well, done for a fair price, and makes sure the customer is happy.
I cannot say the same about the window product selection, ordering, and delivery service. An unfortunate number of errors were made, listed below:
Screens were supposed to have been ordered and installed with all three of my windows (they were provided for one).
The plan was to replicate the original window shape, basically a rectangular shaped window topped by an arch. During the materials discussion, it was never mentioned that the material used for the arch would not be wood but a rubber-like substance. I selected stain grade wood for the inside window frames in order to have the greatest options for finishing them after installation. The arches were a completely different product and color from the rest of the frame, which rendered the stain grade wood irrelevant; it will all have to be painted; staining is not an option.
The two front window frames (intended to match) were different products and finishes: one is pre-primed paint grade wood in white, one is stain grade natural fir - I was billed for two stain grade window frames ($917.00 extra),
The hardware on the stain grade wood is white, which doesn't match anything. Both windows open the same direction - an awkward appearance when viewed from outside.
The contract was signed August 29, 2013. The projected start date was the first week in November. The windows were ready to be installed the first week of January, 2014.
Unexpected need for painting: The two front rooms now needed to be painted, because of the varied window materials used. In addition, I had made arrangements to have the exterior of my house painted after the windows were installed. Since the installation did not occur any where near the projected time, the house was painted first. I will have the added expense of having them come back to touch up the windows and door.
As for the other minor problems, their only response was to offer to replace the windows; having waited over 3 months for the replacement to occur, I was unwilling to go through the experience again.
There were a few problems with the installation, but they resolved issues completely almost immediately.
End result is beautiful windows installed that are a MASSIVE upgrade from the previous windows that were installed 10 years ago. Windows fit beautifully and there is a huge reduction in noise etc.
Hats off to
He was both knowledgeable and very patient in explaining the many facets of replacement windows to me. Left relevant literature about the type of replacement window he recommended, which is the type I ultimately chose. After the nearly 1 hour we spent together, I was much better prepared to receive other bids.
Unfortunately, this contractor's bid came in substantially higher than the lowest of three bids I received. In subsequent email correspondence
I have no reason to expect less than an equally excellent job from
"Vlad", the owner, came to give me a bid, shortly after another bidder had departed. Vlad is European (as am I) and slightly "short/impatient" in demeanor compared to local contractors. Asked me what brand and type of windows "the other guy" had specified... His bid was delivered on a business card as opposed to being printed or computer-generated. If you have a similar experience, do not be put off! This is old-world no-nonsense attitude, with *no* adverse consequence!
I quickly came to realize that this lack of "American polish" is probably just a way of keeping overhead low in a business focused on the work product and not on customer hand-holding.
I need not have worried. "
When the job was done, after 1 full day and about 4 hours on the second day,
When I called "Vlad" about what looked to me like missing caulking, he took the time to stop by and explain why this had been deliberate and not an omission. I accepted his explanation and am pleased with the final result.
About the only minor surprise was that the job took longer than the 1 day promised. However, the quality received of both work and windows made this minor inconvenience very much worth it.
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