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We had a pretty clear idea of what we wanted but that we had more to think about than we realized, like the weight and thus material of the blinds given the size we needed and where the pull cords should hang in each room (i.e. in reaching distance of the sofa rather than at the opposite end of the room; away from the fridge in the kitchen so that the pull cords wouldn't end up behind the fridge).
I was impressed with the selection
There was a quick turnaround from our custom order to installation scheduling and completion. More than six months later, we have had absolutely no issues or surprises with our blinds.
The service was top notch from start to finish.
It's my sense that he is committed to high quality and excellent work--and he does his very best to deliver both of those.
the shades is clumsy for everybody and impossible for anyone under six feet without the aid of a stick. The appropriate design for our windows would have been a loop of beaded cord that rolls the shade up and down. We’re not interior designers and didn’t know to specify this at the time we agreed to the purchase; we would have expected him to know what suited our specific windows, since it is his livelihood.
An unsatisfactory email exchange resulted in no practical ideas to improve the situation. Upon seeing
another home, installed like ours within the window frame and totally easy to raise and lower with a beaded cord, we asked Mr
This is not only poor value for money, it is outrageous. A place called The Drapery Factory should know what kind of
ignorance; less kind possibilities also come to mind.
installer is a third party (
I used them in 2004 and was happy w/ the work hence used them again. their price remains slightly on the high end, but their quality and performance are reliable. hence i decided to be a repeat client.
the only weakness they have is slower than other competitors in returning phone calls.
I sued but the company is non-responsive and too far away. They refuse to return mail or phone calls.
They provided inferior installation, inferior home assessment and advice, and an inferior product. As of today, 4, 2012, they refuse to respond.
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