San Francisco Roofing Articles

Roofing reviews in San Francisco


I contacted Yorkshire to get an estimate. Given that I am not a roofer, I wasn’t sure if my roof was due for a repair or needed a complete replacement. Unfortunately, now that Yorkshire has come to my home, no matter what I needed before, I absolutely need repair work done now. Let me explain.
There are three major gripes I have with the individual that came out to my home. I have two roofs, the primary roof on the 3rd floor (tar & gravel) and a foam roof on the second floor.
The first, and most important issue I have with Yorkshire was that the guy giving me an estimate put a hole in my roof. He came with his own ladder that was missing a rubber protector on one of the legs. When he put the ladder down and crawled up to the 3rd floor roof, he gouged out my roof. Granted it was an accident, but when I pointed it out to him he literally said “well, I
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’t have anything on me to fix it…
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’t you have something? Do you have a band aid, hahaha.” When I said, “no,” he said “what about toothpaste, hahaha.” He admitted he knew about the missing rubber on his ladder but forgot before putting it down on my foam roof. On top of this, rather than offering to fix the problem he made jokes about it and kept asking me if I
had something around that I could use to fix it (not that HE could use to fix it, but that I could use to fix it).
The second issue was that before this guy damaged my property, when I was asking him if the roof could be fixed rather than
completely replaced, which is what he was trying to sell, he kept saying “well, I
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’t know.” When I pushed a little harder he admitted that they didn’t like to do tar & gravel and that they pretty much exclusively used this other system that was much better. It’s fine if you
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’t do tar & gravel, but
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’t try and sell me on a completely new roof if maybe there is someone
out there who can make some light repairs. I’m all for honesty, and if he had been honest I might have considered
using them for a future full replacement (that was before he damaged my roof of course)
I have had to deal with lots of vendors before, but none of them have damaged my property in the process of providing an estimate. On top of all of this, there is issue number three…
I emailed Yorkshire through Angie’s List informing them of my experience. (on a side note I had already communicated with Yorkshire via Angie's List, so I know that method of communication works) Not only did I not receive any response to my email, but I never even got an estimate after sitting down with the guy for over an hour & a half. I consider that unbelievably poor management, accountability and customer service. Had someone actually responded to my email, offered to fix the damage, or even just given me a sincere apology this review may not have made it online. Unfortunately, their approach of brushing it
under the rug and hoping the problem will go away seems to have backfired. Is this how Yorkshire handles issues with the
roofs they install? If I had a roof put in by them and it leaked, would they conveniently ignore my emails then as well? Luckily, I was able to figure all this out before hiring them to do the job.
- beth M.

This man fully solved the problems of which we were aware, explained that most of the roof was in excellent shape and wouldn't need work for many years, and also pointed out a few areas where protective action now could delay or prevent future deterioration or problems --- which we then authorized and were quite happy with.
The only less-than-perfect aspect was, he said he'd clean the gutters (which were very high up, but needed cleaning, especially with respect to some ferns that had managed to get up in there),
he didn't do that part.
- Lucretia L.

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was easy to deal with from the start. I called and left a message, he got back to me right away. I had a small window of opportunity to get this done and he worked within my time frame with a great price. On the first day of the job he was prompt, he and his team hit my house like an ant pack and made short work of the old malfunctioning roofing. The job was done within the specified time and I plan to use him again for my side roof and roof over my garage-we would have done it all at once, but there was a budget issue. Thanks
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for taking care of the roof so quickly and competently.
- wendy S.

We got five estimates. Three were ridiculously high (and one of them kept telling me how difficult the job was because nothing was plumb -- what do you expect in a 1903 condo in SF?!). One was much lower but I didn't trust the man. For
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was the one we dealt with for the estimate, and he was wonderful. He subcontracted the work.
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's estimate was quite reasonable, and the people he used were excellent -- very fast, efficient, knowledgable.
- Geoffrey K.

They were always on time and friendly and answered all my questions. Everyone from the front office, estimators and the actual crew that were on site had great attitudes. The whole process went smoothly. They deserve the diamond rating that they have. Thank you
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- Darryl H.

RoofRx was great. They were prompt and polite, called when they ran into delays, and the work looks great. They didn't try and oversell me services I didn't need. Would recommend them and would use them again.
- Daniel H.

As you will see from ALL the reviews,
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is great. He is highly professional and goes out of his way to be helpful in all respects.
The workers were reasonably skilled and took care to both do a good job and clean up during and afterward.
We knew there was some rot damage to the siding which was included in the quote. Once the roof was off, the damage was much more extensive 3-4x the original estimate. They worked with me on the repairs and charged a discounted rate for the extra work. Once it was underway, we found additional minor issues which they included at no extra charge.
The materials and waterproofing approach they took was very high quality -- better than what was quoted by other companies. There was extra work here because of the way my roof is designed -- but
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did not add charges to get it right.
Once the work was complete, I was not happy with the finish on some of the carpentry and painting. This was due to my misunderstanding their intended approach. Yet, they came back out the next day and made it perfect at no charge -- approx 6 more hours work.
All in all a great value and a great experience. Would certainly hire them again.
- dan V.

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was personal and professional. Told us that we really didn't need to do a new roof yet... maybe in a couple of more years. He left us some literature with information on the company and the roofing materials they use. We plan to use them when the time comes.
- Karen C.

They were punctual in their appointment to inspect the roof. They got the estimate to us in a couple of days. I had lots of questions and they were very good about spending time on the phone with me to make sure I understood what they were recommending. The only reason I didn't use them is I decided to go with a foam roof instead of a tar and gravel roof.
- Rita H.

The work was done on time and the crew was great. They did a nice job, cleaned up and were delightful to work with. My only complaint is that Wedge has an insanely short 3 year warranty. The foam supplier offers a more traditional 10 year warranty and I didn't realize the discrepancy until the job was complete. If I had I would have gone with DuraFoam. I've also used them in the past and while I was not as satisfied with the experience of working with them they offer a 10 year warranty.
- Debra D.
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All Roofing Contractors in San Francisco, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


PO BOX 14906
Fremont, CA


Santa Rosa, CA

3 Generations Improvements

101 Parkshore Dr
Folsom, CA


P.O. Box 355
Soquel, CA

5K Design & Construction Inc

515 Highland Ave
San Mateo, CA


971 Terminal Way
San Carlos, CA


Pittsburg, CA


2230 5TH AVE
Concord, CA


San Francisco, CA


San Rafael, CA


San Francisco, CA

A Angelo Roofing

Santa Cruz, CA

A Better Choice Painting

11366 Amalgam Way
Rancho Cordova, CA


PO BOX 5064
San Mateo, CA


Watsonville, CA

A Green Home

1103 E 16th Avenue
San Mateo, CA


San Jose, CA


San Jose, CA

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