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Water Softener Companies to Avoid


Top Rated Water Softener Companies


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Over 6,526 reviews for
San Diego Water Softener Companies from people just like you.

"Having had whole home water treatment systems previously, we decided to get one installed after about a year living in a home in Carmel Valley. Our water was very" hard, leaving rings around toilets and lots of soap scum on glass shower doors. We would drink the water from our refrigerator's built in filter, but not from the faucet. We had previous bad experiences with salt-based water systems (water tastes salty, it's not good for you, and it's a pain to maintain the salt in the system) and good experience with conditioning anti-scale systems like provides (good results and no maintenance). I called the office, and set me up with an appointment a week later for , the owner to come out to explain the system and installation options. He provided a quote with an Angie's list discount. After reviewing other options for a day, we called the office to provide a deposit and set up an installation appointment. The installation took place one week later. The installer came to the house in the 9-10am window that was promised and finished just before noon. Upon completion he checked the water for me and provided the instruction manual (there really is not much maintenance because they do a free check up every year) and what to expect over the next several weeks. It has now been just over 6 weeks since installation. Our experience has been very good and I'm happy with the performance of the system. We can drink water from any faucet. This makes it much faster to fill up water bottles for school lunches and sports (no more waiting for the small stream from the fridge). Hair is more manageable. My daughter says her eczema-prone skin feels softer. The shower doors are staying spot-free with use of Shower Clean spray after showering. The toilets are also staying clean, we are using a bleach tablet as recommended. This company was very easy to work with and I would recommend them.

-Steven C.

"Bill was on-time, professional and very efficient. Installation, which included a very high end faucet, was performed without any drama. Bill checked his work and" we discovered that faucet had a tiny leak, which Bill fixed in no time. Good company and good people!

-Alex Y.

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Local Articles in San Diego

3 tips to select the best water treatment

Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

refrigerator provides soft drinking water

Which water softener salt is best for your system?

glass of water
Water Softeners

Most people know they have hard water by the residue left on their dishes or shower head.

tub water faucet

When buying a water softener or descaler, you have a few choices. Here's what you need to know about the different systems.

kitchen sink faucet dripping water (Photo by Eldon Lindsay)

Water quality testing provides access to a clean and safe water supply, which is crucial for your family's health.

Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


I bought a home with a 9 year old Kinetico in it in 1989. With our family of 6 the Kinetico used 1/2 the salt of two other brands we owned in previous homes, even though the water was harder in the home with the Kinetico non-electric system. When I sold the home in 1993, the buyer insisted I leave them the Kinetico. I bought a new one for my new home, my family grew to 8 and now after 21 years, it has only needed one repair (new resin) 5 years ago.

To answer your question...Kinetico would be a "Mercedes" while others carry the "yugo's." Kinetico offers many models to meet the needs of all families. The single tank Essential unit works well in homes with no iron and 1 or 2 people. Like other single tank systems, it can't provide soft water to your home while it regenerates. However, the Essential only takes 15 minutes to regenerate where electric units might take hours from start to finish. It also carries a full 5 year warranty on all parts. Other systems typically exclude the most important parts after only 1-3 years. All single tank softener can and will occasionally run out of soft water. (laundry day)

The Twin resin tank Kinetico models have several advantages like...5 yr warranty on Signature and Premier models have a 10 year warranty on all parts. So with the twins, you get better water, have virtually unlimited capacity, use less salt, are quiet, use soft water to clean themselves, use no electricity, have no clocks, batteries or computers to ever repair or reset. Power outages & surges have no effect on them. Having a Kinetico sold me on their value. Ask your dealer about renting one, so you can try before you buy. 

P.M. Kalamazoo


Water Softener Installation And Repair reviews in San Diego


On Friday, August 8, I called & Plumbing to set an appointment to get the filters changed on my reverse osmosis unit. I was delighted to get a 7:30- 8:30 appointment the following Monday morning.
Come Monday, nobody shows up between 7:30 and 8:30, so at 9:00, I called them to find out what happened. (I stayed home ...More from work for an hour and a half waiting for them to come.) The man I spoke with did confirm that I had an appointment on the books for that time slot. He told me they must be running late and would I like them to call me? I asked if they could help me figure out what was going on, and the man said "No" because they were simply a scheduling business. Wow! Nobody could tell me what was going on! He asked if I'd like to get a call later from the company and I said yes.
Much later in the day (about 3:00 pm) I received a call from a lady named Rosie. She left a message stating that I must have the wrong company and that I really wanted and she gave me the number.
I called back to try to get to the bottom of this odd situation and spoke with a different woman who, this time, could NOT find me on the schedule at all. When I explained my dismay with the poor business they were providing, she asked if I would like to have the owner call me back. I said yes.
Rosie (not the owner) called again and did not have any explanation as to how they "lost" my appointment.
She offered to send someone out the next day between 7:30 and 8:30, but I said no thank you. I couldn't afford to miss that much work when I wasn't convinced they would show up anyway.
One other thing, their 800 # is not working. This really made me feel wary.

- Elizabeth B.

Overall not a good experience. Wouldn't recommend.
The overall price is expensive, even after discount. As mentioned by previous reviewer, they will try to push you to sign the
contract during the first appointment. Btw, they typically offer better discount in local magazine than here, say $700 vs $600.
For the products, the ...More water filtration should be able to filter chlorine and heavy metals. It's very matured technique used by all the water filter products on the . They can't test whether heavy metal is removed, but they will do the tests to check if the water still has chlorine. But here is the argument, the chlorine is added in the water to bacteria, if the system removes the chlorine, then does the water filtered by the system still as healthy as they claim? Yes, the water right after the system is ok, but how about the water in the pipe? will the bacteria grow in the pipe?
During the appointment, they claimed that their water system can generate water with well-balanced PH value, and they did the test for the water PH value, which is around 7.5. But actually later we figured out that the reason that PH value is good is simply because it is good even before the water system. We did the test, and the company staff came later and did the same test, we both found the PH value is about same before and after the water system. So basically the water system has nothing to do the PH value, you get what you originally get.
For the hard water treatment, actually in the beginning, we didn't have plan to install hard water treatment, but during the appointment, they claim how bad the hard water is, and how good their product is, so eventually we also bought the hard water treatment device. Bad decision!! They said the water in San is very hard, which can clog your water pipe, damage your skin. But in terms of clogging water pipe, later when I talked with my friends, some guys, who have been living in San for more than 30, 40 years and live in 1950s houses, said they never found clogged pipe and they don't even have any kind water treatment system at home. One guy mentioned he even cut the water pipe before, and found it's very clean inside.
Ok, at least, it can still damage the skin. Well, is it true? It actually all depends on how good the hard water treatment is. As they claimed, the device can make the hard water "softer". However, as they mentioned during the appointment, the device changes the format of the mineral, instead of removing it. Thus the mineral is clearly still in the water in whatever format, the amount of the mineral is same. So where does the "make hard water softer" come from??? The water is hard or soft is only checked by the mineral amount, not matter what kind of format. Actually if you google their patent, which is highlighted in their website, the patent US 8157971 B2, "Electronic pool water treatment system" background mainly talks about the "de-scaling". Therefore, the system has nothing to do with the "water softening". What they claimed was very misleading!!
- Tiana H.

I called three different companies for estimates, and while Grant's estimate was the highest, I decided to go his company anyway.
When I called, I received a prompt response, and all of my questions were answered. I wanted my current tap water tested, and I wanted a first-hand recommendation for the best reverse osmosis system for my situation. ...More Grant was the only one who visited my house to see what I needed.
On the day he visited, my tap water tested at over 600 total dissolved solids (TDS). I was pretty horrified and asked many questions for what needed to be done. Grant was very knowledgable and patient and answered all my questions. He saw my kitchen arrangement and suggested that he could even run a line to the refrigerator so that the ice maker would receive clean water. Then he showed me the options he could provide for systems, and for faucets. I was particularly happy with one system, the , because I could easily change the filters myself, therefore avoiding additional service calls. He also offered to included a water meter that would allow me to monitor the effectiveness of the system over time. The other companies wanted to make annual or semi-annual visits to change the filters for me and obviously charge additional money.
Based on the fact that Grant made a house visit, was very prompt, communicated well by email, provided options from which I could choose, made relevant suggestions, and supported my desire to be self-sufficient, I chose his company. By changing the filters myself, I determined that I would break even with the cost after three years and subsequently save money. Of course, will be my first call with any problems that the system may develop over time.
The system was installed quickly at my convenience. Not all parts were available for the extension to the refrigerator, but that was completed the following week with no prompting. The water meter delivered was tested and did not seem to be accurate, so it was returned. It took an extra call to have that delivered again, but that was a minor inconvenience. I've had no trouble with the system since installed.

- Elizabeth S.

(water filters & softeners) from is very professional and thorough.
He arrived on time, answered all questions thoroughly, and did an excellent job on installation and clean-up.
It was a pleasure to work with him!
We installed both units, and received a good price. We also were ...More able to use the 10% discount from Angie's List coupon by scheduling the work for a Thursday.
we've used several times now, and have always been pleased. I highly recommend them!
- Karen R.

The estimate was given by the owner of the company, and included a 10 year warranty. I liked the fact that I was able to have a face to face meeting with him vs. meeting with a sales person. I had done my homework so I knew I wanted this type of system, & an approximate cost. His price fell in the middle of what I expected. I was able to schedule ...More installation one week from the day I met with the owner.
The day of installation, showed up on time and was quick, efficient, and very nice.
It is so nice to have water that tastes like water and not chlorine, and doesn't leave white hard mineral deposits behind!
I would recommend both the system and the company.
- Carolyn M.

I was impressed with the service from start to finish. The quote and initial consultation was done by the owner which I appreciated the professionalism without the excessive sales pitch. Installation was great. was very professional and friendly. The owner followed up with a call the next week to make sure we were happy. The ...More final process was roughly 2 weeks after installation when someone came out to test the water and walk us through the process of draining our water heater. We were very happy from start to finish. A big plus for us is that the company offers a free annual inspection and a 10 year warranty.
- William M.

First, they stopped debiting our checking account for our monthly service but each monthly statement kept stating pay nothing. Then, after our account went past 90 days in arrears in June of 2012 we received a very nasty and threatening letter of collection. This form letter stated that our account was now delinquent, that we would be referred to collection ...More agencies if immediate payment wasn't sent and that our credit rating would suffer as we would be reported to the three major credit reporting agencies. So I immediately write a check for $91 and change and run to the post office to get it out in that days' mail. I then call them to tell them payment is in the mail and not to debit my checking account. I was told that they had recently changed billing systems and were still experiencing problems. They told me to ignore the collections letter and that all collections activities were being suspended indefinitely. I again request that our checking account not be electronically debited for as we have made a payment by check via snail mail. Initially, their systems are down I was told and I had to call back to find this out. When I ask why this happened I am told that they are short-staffed in addition to the financial systems issue. I ask for a supervisor and she tells me the same thing and that they cannot call customers who got those collections letters as they do have have adequate staffing. I was flabbergasted and said that at the very least their business model is fatally flawed and needs extensive review and revision. So I get my 2012 bank statement and guess what? They cashed my check and now miraculously debited my account for the past due amount. I call on the 23rd of , am told their systems are down once again and they will call me back when they are up again. On Friday the 27th I call them and say nothing asking if their billing system is available and I am told that they are. Then I give my account number and ask for billing. After a briefhold I get a billing . To make a long story short I am told that they did double up on me and that I had a credit on my account. When I asked for a refund for the amount of the check I am told that my credit is only for two months as they charge in advance. When I inform the young lady to please send my that amount I am told that she has to check with her supervisor. I ask her to do so and that I will wait but she tells me she has to send her supervisor a message and that it will be some time before I get a response. So, once my account is current I am going to Home Depot, purchasing a R.O system and self-installing it. Once that is done I am calling to cancel my service and have them come out and remove their equipment from my property.
- David F M.

I noticed a leak in my Whole House filter and contacted the plumber who originally installed the unit. After getting a lot of misleading information on service, warranty, and replacement cost, I contacted . Not only did arrive on time, but he roughly explained everything that he was doing and made a repair ...More at a price far less than the original plumber qouted.
- Elizabeth K.

Water Softener Companies in San Diego

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


1064 La Mirada Ct.

A - 1 Plumbing Sewer & Drain Experts

616 Emerald Ave.
El Cajon

A AALL In One Home Improvements

23460 Japatul Valley Rd

A to Z Leak Detection

929 Calle Negocio
San Clemente

A&P Plumbing

10795 Penara St
San Diego

A.S.A.P. Plumbing / Totally Toilets

5663 Balboa Ave
San Diego

A1 Complete Home Improvement

P.O. BOX 21732
El Cajon

Agape Waters

1154 Barham Dr
San Marcos

AIM Plumbing California

4558 30th st
San Diego

All Cities Water Treatment Inc

5644 Kearny Mesa Rd
San Diego

All Phases and Trades Construction Corp

1211 Maryland Pl
San Diego


107 este 7 ave

AllStar Water Systems, Inc

7360 Trade St Suite B
San Diego


1215 S Buena Vista St
San Jacinto

Ameriserve Repiping

16837 Parthenia St

Anderson Plumbing Heating & Air

1150 N Marshall Ave
El Cajon

Anthony's ALL Service

Valley Center

Aquatech Systems LLC

1307 W Meadowbrook Ave


4694 Alvarado Canyon Road
San Diego

Assure Plumbing

240 S Anza St
El Cajon

Avista Technologies

140 Bosstick Blvd.
San Marcos

Brockmire Plumbing Services Inc

13741 Danielson St

Budget Plumbing & Drain

PO Box 2802

Canyon Plumbing

PO Box 5273
San Clemente


PO Box 9973
Moreno Valley

Central Plumbing Heating & Air

5161 Waring Rd
San Diego


San Diego

Choice Construction and Remodeling

4905 Morena Blvd Ste 1306
San Diego

CMS Construction Services, Inc.

4425 Larchwood Pl

Coast Water Conditioning & Plumbing

7016 Convoy Ct
San Diego

Colepepper Plumbing

11440 West Bernardo Court
San Diego

Culligan of San Diego

885 Gateway Center Wy
San Diego

Culligan Water of North County Inc

507 W Gannon Pl

Delta Plumbing

1301 Dos Hermanos Glen

Doctor Piper inc , Repipe Specialists

5521 Caminito Roberto
San Diego

Drain Patrol

1507 E Valley Pkwy

Drain Patrol

771 Jamacha Rd
El Cajon

Drain Patrol

591 Telegraph Canyon Rd
Chula Vista

Drain Patrol

711 Mission Ave

Drain Patrol

1611 S Melrose

Drain Patrol

300 Carlsbad Village Dr

Drain Patrol

9625 Mission Gorge Rd

Drain Patrol

310 Twin Oaks Valley Rd
San Marcos

Drain Patrol

13446 Poway Rd.


7181 Eagles Perch Dr

ECG Construction Inc

3614 Columbia St
San Diego

EcoWater Systems of San Diego

1351 Distribution Way

EcoWater Systems San Diego

110 Copperwood Way

Emory Plumbing

2085 Hotel Circle South
San Diego

Express Plumbing

3521 1/2 Georgia Str
San Diego

Express Water Heaters

PO Box 130324

Family Plumbing Heating & Air Inc.

29970 Technology Dr #210

Farella constuction

5350 Toscana way. 213


San Diego

Gary Faith Construction, Inc

PO Box 26642
San Diego

GPS Plumbing

P.O. Box 1431
Spring Valley

Ideal Plumbing Heating And Air

5161 Waring Rd
San Diego


44025 Olive Ave


Spring Valley

JP Engineering

160 S. Johnson Ave


4605B Los Alamos Way

Larkin General Contracting

1380 Garnet Ave.
San Diego

LIFE Ionizers

6352 Corte Del Abeto

M C Welch Plumbing

PO Box 564
Cardiff By The Sea

Mark's Handyman Service

5021 Shore Dr

MC Construction

1412 Marline Ave
El Cajon


San Diego

My Plumber CA

7150 Convoy Ct
San Diego

Nexus Plumbing Inc

11956 Bernardo Plaza Dr. # 459
San Diego

North County Plumbing

2613 Temple Heights Dr #B

North County Water Heater Services

1720 Elfin Forest Rd
San Marcos

Nuvia Water Technologies Inc.

108 Business Center Dr.

One Water Systems

3508 Seagate Way

Option One Plumbing

302 Washington St
San Diego

Pacific Cleaning Services

3334 East Pacific Coast Hwy
Corona Del Mar

Pacific West Construction Group

7703 Convoy Court
San Diego

Padre Plumbing

San Diego

Payless Water Heaters & Plumbing

27919 Smyth Dr.

Perry Plumbing

337 W 35th St
National City

Phil Perin

San Diego


328 Via Del Norte

Plumbing Plus

12147 Kirkham Rd


Chula Vista

Porteous Building Services

603 Seagaze Dr

Pro Custom General Contractors Inc

3918 Bandini St
San Diego

ProMax Plumbing

1440 Hotel Circle N
San Diego


10800 Foothill Blvd
Rancho Cucamonga

Pure Water of California

855 K S. Main Ave #130

Pykles Remodeling

8348 Center Dr. Ste A.
La Mesa

RamFLEX Builders

PO Box 1012

Rayne Water Conditioning

4635 Ruffner St
San Diego

Rayne Water of Camp Pendleton

112 Cedar Road




San Diego

Ree Construction

739 San Juan Place
Chula Vista

Renewables Company

162 S. Rancho Santa Fe Rd.
Rancho Santa Fe


PO BOX 15305
San Diego

Robbie's Plumbing and Remodel

7173 Waring Rd
San Diego

Rush Plumbing & Rooter/Rush Contractors & Eng.

offices in Anaheim, Menifee, San Jose, San Diego

San Diego Pool Master

12191 Cuyamaca college drive
El Cajon

San Diego Pure Water

1042 N el Camino Real Suite B-149

Sanford & Son Plumbing

PO Box 710053
San Diego

Skip's Handy Home Service

12870 Pine Meadow Ct.
San Diego

So Cal Plumbing Heating & Drains

38340 Innovation Ct.

So California Plumbing Co

PO Box 2321
La Mesa

Superior Water - Waterboy Whole House Systems

13230 Evening Creek Drive South
San Diego

Surfside Developers, Inc.

4502 Milton street
San Diego

The Man Handy

22806 Supa Ct

The Tankless Plumber

15721 Bernardo Heights Pkwy
San Diego

TLC Plumbing Inc

9920 Prospect Ave

Tony Silva Plumbing, LLC

2150 Pacific Beach Dr Apt 326
San Diego

Top Design Inc

16134 Hart St
Van Nuys



Treeium, Inc

5352 Laurel Canyon Blvd.
Valley Village

Uva Construction

41785 Elm St #102

Vibrant Water

2575 Fortune Way

Vista Plumbing

623 S Santa Fe Ave

VJP Construction Incorporated

4565 Ruffner St.
San Diego

Water Purification Systems

3740 Boyd Ave
San Diego


1854 Carriage Ln

We Care Plumbing Heating & Air - Murieta

41085 Golden Gate Cir

White Residential Services

5186 mendip


44786 Tehachapi Pass


40575 Cal Oaks Rd.

Zech Plumbing

2240 Summit Dr

ZNTH, Inc. dba Zenith Construction

5755 Oberlin Drive
San Diego

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