San Diego Furniture Sales Companies

in San Diego, CA

Furniture Sales Reviews in San Diego

F

Rating
Absolutely horrible.

I went in the store to order a couch and have it delivered to my home. I went in on a Sunday and asked for the delivery to be made the next Monday night. The sales associate said delivery was scheduled for Monday between 5pm to 8pm. i haven't moved into the place yet because of plumbing issues but I wanted the couch to be delivered so I could have a place to sit while they plumbers worked in my house.

The day before the scheduled delivery date, I received an email stating the delivery was schedule between 4pm and 8pm, which was fine with me. I called the delivery department at 4pm to ask if the delivery would be closer to 4 or to 8 and they said 8pm. At 7:45 the delivery department called to say the drivers were running late but they would arrive before 9pm. At 9pm I called the delivery department to ask where the truck was and they said it should be at my house any minute. I told them if the driver's were not there by 9:30 to forget it as they were way outside their delivery time. At 9:30 I called again to tell them not to come and they asked if I wanted to reschedule and I said yes. They told me they couldn't give me a time frame at that point and they would call me the next day (Tuesday). At 10pm the drivers called to say they were outside my house and I told them I was not there and that I rescheduled for the next day.

The next day... at 9am the delivery department called and said the estimated delivery time was 2-6pm (they start deliveries at 12pm). I told them at that time that I would not be available after 4pm and I felt that since they missed my delivery from the day before, they should make it a priority to deliver my couch that day (Tuesday). The woman on phone told me that the driver did not have very many deliveries that day and it shouldn't be a problem for them to make it by 4pm. At 3:30 I had not received a call from the drivers so I called the delivery department again. After being placed on hold for 10 minutes they finally told me the drivers would not be there for an hour and half. At that point I became so frustrated I cancelled my order. I contacted both the customer service and the delivery department and the staff was completely unsympathetic. They said they have "all day" delivery which means between 12pm and 12am. Why bother giving a delivery window when they just make their customers wait around all day. Clearly my business was not a priority for them.
- Mallory C.
A

Rating
I really appreciated how the staff did not try to pressure me into buying anything and how no one followed us around the store trying to make a sale. My husband and I were given our space to browse and were asked nicely if we needed more information or wanted to take a look at any catalogs if we did not find what we were looking for. Our furniture was delivered the week after we visited the store and I have to commend the two gentlemen that brought the furniture up into our condo. They were respectful of our no shoes on the carpet policy and handled our purchases with care. They put our bed together in no time flat and beared with me while I took my time deciding where to put the bed frame. They were respectful and cleaned up after themselves and arrived on time. Definitely the best delivery men that I have ever worked with. I will definitely shop at
in the future.
- Tracey L.

San Diego Furniture Sales Articles

Furniture Sales reviews in San Diego

A

Rating
They are a family owned business. We have nothing but good things to say about them. They set up office interiors. They do all the design work and they worked with us to decide what type of furniture would work functionally based on our budget. They did the installation and everything. We are a pretty small company and we went out and got bids from 4 different office furniture suppliers. They met all the criteria on all the things that were important to us. We couldn't be happier with what they delivered for us. We had a limited budget and were on a specific timeline that was accelerated. We were really, really happy with the service we got from them. They would have done more if we hadn't already made arrangements in terms of our moving. They were extremely helpful. We ended up getting refurnished furniture but it looks brand new. They were very responsive and very punctual. They were on time for everything. They were very professional. If we end up expanding in the future, we will definitely contact them.
- Diana P.
A

Rating
They were helpful, customer oriented, professional and their furniture is of a high quality. The price was very fair for the quality of the merchandise.
- Susan P.
C

Rating
Salesguy, very nice; said get a pillowtop. Free sheets & mattress pad, but $48 bill for pad.
San Diego Designer Furniture Provider Name Locked
June 8 was great, polite, waited for vacuuming under old beds, etc. Bed too high for us &
San Diego Designer Furniture Provider Name Locked
rolled down too much. On June 11 called about an exchange policy & things got a little combative with a 2nd person who turned out to be the mgr. Explained the terms of the "Comfort Exchange" i.e., must be greater or equal as no refunds. June 15 I spoke to Mgr & Aztec Appl Owner & picked out new model that is $200 less than first. Were not given the details of the comfort exchange or the mattress warranty in writing at time of the original purchase I would like the $50
San Diego Designer Furniture Provider Name Locked
fee waived(Aztec Appliance Owner agreed) & $78 bedframe (haven't asked for this yet). Mgr finally emailed me the comfort exchange policy & said the mattress warranty is available only from the mfg. Update: We had to pay $50 for the bed frame. Suggest that the company provides exchange & warranty information before sale.
- Holly K.
A

Rating
We went to at least 6 different kids furniture stores on Miramar Road and ended up with
San Diego Designer Furniture Provider Name Locked
. The Miramar showroom is very nice. Had a decent selection on girls' bedroom sets. We went with the Pine Heart set and my little 2 yr old loves it. We were able to pick up all that furniture the same day with no problems.
- ANNA N.
F

Rating
Despite website showing regular business hours, did not answer phone for more than one week at any time of the day. Also did not return messages. After assuming company was out of business, because I heard many other people had complained as well, I purchased same furniture from his former business partner (which I found out later). The day after I took delivery, he called me and informed me that he would refund my purchase minus a 25% "restocking fee" for canceling the order. I believe he was scamming me, and very likely others with this restocking fee charge, having waited until the very next day to call after I had taken delivery from his former partner. Several other red flags with this company/owner
San Diego Designer Furniture Provider Name Locked
. (1) Unlike most furniture companies, they charge in full, in advance, rather than taking a deposit. 2) When the owner did return my call, he blocked his number on called ID because he doesn't want anyone to be able to actually reach him.
- KEVIN D.
A

Rating
The best customer service I have ever had. The store manager,
San Diego Designer Furniture Provider Name Locked
Knight, greeted us enthusiastically upon entering the store, was wonderful for the 2 and a half hours while we tried out mattresses, was very low-pressure, and actually encouraged us to go and check out other mattress stores. She worked with our unusual setup, and cut the prices drastically for the whole package. I can't say more about this wonderful young woman, with an overall pleasant and extremely helpful demeanor. She is extremely knowledgeable and has a very positive attitude. She definitely earned our business. She even stayed past store closing to work with us and complete the sale. Definitely browse the mattresses at the Miramar Rd. Location of
San Diego Designer Furniture Provider Name Locked
. Also, the store was very bright, clean, and pleasant to be in. We will be getting our delivery in a couple days!
- TODD F.
C

Rating
The salesperson,
San Diego Designer Furniture Provider Name Locked
, was very helpful & friendly. He pointed us in the right direction & we found the perfect bed. The customer service people at the desk are not so friendly or helpful. The girl who rang us up didn't seem to know how to use the computer, she said we could pick up our bed anytime after the following Tuesday. After I got home I noticed that the pick up/delivery date on my receipt was for 4 months in the future. I called back & they said that my bed was due to arrive on Tuesday & it was just a typo. I asked if I should make an appointment & they said no, just pick it up Tuesday afternoon or later. We arrived Wednesday to pick up the bed & the same girl was at the front desk. She said that we could not pick up the bed because it hadn't arrived yet. She asked us to come back in an hour so there would be time for them to unload the truck. We came back 4 hours later & she told us the same thing. The price & sales are awesome, customer service stunk, C+.
- CRISTIN K.
F

Rating
Miserable! We were initially attracted to
San Diego Designer Furniture Provider Name Locked
for less because of a good financing deal & no sales tax. We visited the miramar showroom and purchased the new couch. After we had made purchase the sales person,
San Diego Designer Furniture Provider Name Locked
, gave us our receipt to sign and on it was tax. He told us no sales tax was only if you paid cash. That was disappointing. But he said the couch would be in stock & delivered the following week 10/15-10/18. I called them on 10/19 because they had not called/showed up and they told me that we have to wait 8 wks because the financing deal we chose was an 8wk lead time (despite what
San Diego Designer Furniture Provider Name Locked
had printed on our receipt). I complained and they said they would ''push our delivery up to 11/03'' 11/03 came & went again, no call. We called back again and they said they would call us back. 11/04 they called back and said that our couch would be ready for delivery on 11/25. We canceled our order. Customer service is awful & they don't deliver anything as promised.
- CRISTIN K.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Designer Furniture in San Diego, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

CORT FURNITURE CLEARANCE CTR

8400 MIRAMAR RD
San Diego, CA

COSA BELLA HOME

538 GRAND AVE
Carlsbad, CA

COST LESS FURNITURE

10720 WOODSIDE AVE
Santee, CA

COST PLUS WORLD MARKET

5500 GROSSMONT CENTER DR 233
La Mesa, CA

COST PLUS WORLD MARKET

1256 AUTO PARK WAY
Escondido, CA

COST PLUS WORLD MARKET

8657 VILLA LA JOLLA DR
La Jolla, CA

COST PLUS WORLD MARKET

2140 VISTA WAY
Oceanside, CA

COST PLUS WORLD MARKET

372 4TH AVE
San Diego, CA

COST PLUS WORLD MARKET

10455 RESERVE DR
San Diego, CA

COSTCO

4605 MORENA BLVD
San Diego, CA

COUNTRY FURNITURE FAIRE

PO Box 9135
Rancho Santa Fe, CA

COWGIRL COLLECTION

427 S Cedros Ave Ste 101
Solana Beach, CA

CRAFTSMAN REVIVAL HOME FURN

985 LOMAS SANTA FE DR
Solana Beach, CA

CREATIVE LEATHER FURNITURE

176 KNOLL RD
San Marcos, CA

CROWS PASSAGE

2271 ALPINE BLVD
Alpine, CA

cube integrations

Long Beach, Ca
Stockton, CA

CUSTOM FINISHED FURNITURE

364 2ND ST
Encinitas, CA

D Christjan Design & Fine Cabinetry Mfg.

13913 Magnolia Ave.
Chino, CA

D D ALLEN ANTIQUES INC

7728 FAY AVE
La Jolla, CA

D O CABINETS

206 Greenfield Dr Ste D
El Cajon, CA

Shop Local Furniture Sales Services in San Diego

Join Angie's List to get the best local reviews in San Diego.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Furniture Showroom
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money