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Diagnostic Labs to Avoid

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Top Rated Diagnostic Labs

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Over 6,125 reviews for
San Diego Diagnostic Labs from people just like you.

F
"
seems to have NO customer service department. Callers are placed on "hold" by an automated answering device. The recorded message" plays a monotonous tune over and over, with a voice-over telling the caller that "someone will be right with you." I started calling them about 1 month ago, to get clarification on the directions for collection of a specimen to be delivered to them for testing. I was on "hold" for hours on end, regardless of the day or time that I called. I tried faxing them, to no avail. It seems that Lab Corp does not hire anyone to answer the phone. Weeks later, my sample was delivered to them anyway, without "Customer Service" to provide clarification. The office was not well-staffed. They had one person in the office, collecting samples and handing out kits. The week after I dropped off my sample to Lab Corp, I called my doctor's office for the test results from Lab Corp. I was told that the report came back, "Unable to read" and "not useful" but no indication as to why. I spoke to 3 people at my doctor's office, all trying to find out WHY it was "not useful" to the lab, but Lab Corp would not answer the calls from the doctor's office either. I've been trying for the past 2 days to reach Lab Corp at both local (210-614-3806) and long-distance (800-800-4838) "customer service" phone numbers, but nobody will answer - just VERY LONG hold times with obnoxious message that "someone will be right with you." After about 20-30 minutes hold time, the call disconnects and I must call back to repeat the same cycle. After a month of this frustrating "game," I finally gave up trying to reach a live person in "Customer Service," and I called their Billing Department, thinking they would gladly answer the phone regarding money owed them. Sure enough, I got a live person to answer, only to tell me that I had to talk to my doctor's office for results. I explained to her that the doctor's office has been unsuccessful in trying to reach them as well, despite repeated phone calls and faxes from the doctor's office. The billing representative just put me through to the same "customer service" music & recorded message, which hangs up on you after 20-30 minutes of holding. I cannot find anything from Angie's List or Better Business Bureau on this company, but something is very wrong here. I'm beginning to wonder if this is a legitimate business. After hours and hours of hold time, no one to answer their phone, disconnects by their answering machine, and no response to my (nor my doctor's) faxes, and no results from my "lab test," I am left to seriously doubt the legitimacy of this business. I am about to call my insurance company and see if they paid Lab Corp. I hope not, because Lab Corp has not done what they were contracted to do for me, and will not communicate to me nor my doctor's office what is going on. I hope that others will learn from my mistake, save themselves distress and stay away from Lab Corp! There are too many other good and legitimate medical labs in San
.

-Stella P.

C
"I received a bill for test that should have been covered 100% by insurance. When I called the phone number on the invoice it did not belong to them and the poor" lady on the other end was very tired of getting their calls. This phone number, 317-881-4163, does not belong to them and is the only number when I googled their name. Just wanted to report about the phone number, I have no problem with the employees or service at this lab. Now I will have to find time to go to this lab and straighten this out.

-BRIDGET R.

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Local Articles in San Diego

Diagnostic laboratories

A diagnostic laboratory processes and provides reliable diagnostic test results for hospitals and doctors. You’ll find them within the hospital itself or as a private lab or research facility.

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Neuroscience - Neurology, Cancer/Oncology, Neuroscience - Pediatric Neurology, Primary Care - Geriatrics, Health Education/Workshops, Lab Services - Diagnostic, Lab Services - Drug & Alcohol Testing, Genetic Medicine, Chest/Thoracic Surgery, Primary Care - Osteopathic Medicine, Otolaryngology, Skin & Body Care - Vein Treatment, Therapy/Respite Camps, Pediatrics - Neurosurgery

Lawrence S.B. Goldstein, Ph.D., discusses what it means for researchers and patients now that federal funding restrictions on stem cell research has been lifted.

Diagnostic Lab reviews in San Diego

A

Rating
I left the samples in the drop box and requested 24-hr turnaround ($35). They called me that same day to discuss the results, and I got the report in my e-mail the following day.This is a home business with a drop box for samples. don't let that
San Diego Diagnostic Labs Provider Name Locked
you -- they are quick, and the most inexpensive option around.Before taking the samples to
San Diego Diagnostic Labs Provider Name Locked
NW, I had gone to another testing lab in Bellevue, and they wanted $85 for one sample, $150+ for three!
San Diego Diagnostic Labs Provider Name Locked
, by contrast, charges only $35 for three samples... much more reasonable.The instructions for taking samples of popcorn ceilings, labeling them, and sending them in, are listed on their web site.I would highly recommend this company for quick turnaround of asbestos tests at a good price.
- Shawn C.
A

Rating
"A house I'm remodeling, built 1964, had pop corn ceilings. Also, had 3 layers of vinyl in the kitchen, which had to be removed. I went to their website, followed their instructions. Per their instructions I took one floor sample. For the pop corn ceiling sample, they wanted 3 scrapings from 3 different areas or rooms. I packaged them up, and took it to their lab (home). There's a sign in the flower bed, and there is a drop off box by the front door. They had a form to fill out, then drop the sample into the box. I was not in that big of hurry, so requested the 5-day turn around, which was cheaper than the 24 hour service. 3-4 days later, I received an email with the results. Pretty easy and painless.
- Dwaine M.
A

Rating
I called them twice after I received the results and they were super helpful in answering my questions and going into details plus giving me directions on what I need to do for inspecting other hazardous material or mold in my house. I talked to their specialist on the issue and he spend a good deal of time to understand the issues at my house and provided helpful suggestions. He understood my concerns and in the meanwhile he was making sure that I don't rush to order further unnecessary tests that would only cost me money. Therefore, he instructed me to do some initial tests including humidity test in the house using a reasonably priced off-the-shelf equipment before paying them money to do a professional test. I really enjoyed they professionalism and I will definitely recommend them to anyone who needs their service.
- Ramin M.
A

Rating
I dropped off the samples at their location. When I got home (approx. an hour later) I already had an email with the results. They broke it down pretty neat - great!
- Susann H.
A

Rating
Excellent customer service, prompt responses and answered all questions thoroughly. Very knowledgable and detailed explanations and advice over the phone. Pleasant and patient conversation.
- Holly N.
A

Rating
Microlabs NW is super responsive, professional, and thorough. Would definitely use again and will recommend them to others needing this service.
- Brian H.
C

Rating
Didn't take very long. Saw nurse practitioner. Longest wait was for flu test results and paperwork/prescriptions. Was out of work at the time and using cheapest (high deductible) health insurance available. My insurance company paid $309 and I was billed the $922 balance! So that's $1,231 for two kids to have flu tests and all of us to be briefly seen by the nurse practitioner!!! When I was still not feeling better and was able to see my PCP at
San Diego Diagnostic Labs Provider Name Locked
Wellesley, they charged me $75 for the safe type of appointment. WHAT A RIP-OFF!!! Will be calling their business office to dispute.
- Sarah G.
A

Rating
Their on-line appointment system is great, and I was able to get an appointment on the day I needed. Following my exam, I found new sunglasses at their store, but when I
San Diego Diagnostic Labs Provider Name Locked
to pick them up, the prescription was wrong. My prescription had changed quite a bit, so they encouraged me to give it a couple of days. It turns out a typo had been made, and the wrong prescription was put in. They fixed the problem, and were apologetic. I still had trouble with the new real prescription, and I ended up going back twice to be re-evaluated. This was MY issue, not an issue with the quality of their work/service. They re-tested and tweaked my prescription both times and put new lenses in both times. (Part of their 30-day guarantee.) I appreciate their patience. The only drawback on this location (
San Diego Diagnostic Labs Provider Name Locked
) is they don't have a huge selection of frames.
- MISSY R.

Diagnostic Labs in San Diego

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Plus Medical Billing, LLC

1133 Pacific Grove Loop
Chula Vista

A.Shamani INC

5555 Reservoir Dr Ste 312
San Diego

Bastyr University Clinic

4106 Sorrento Valley Blvd
San Diego

CALIFORNIA HEALTH CLINIC

7920 Frost Street
San Diego

CALIFORNIA HEALTH CLINIC

9625 Black Mountain Rd
San Diego

CALIFORNIA HEALTH CLINIC

440 Upas St
San Diego

CALIFORNIA HEALTH CLINIC

4065 Third Avenue
San Diego

cCare – Encinitas

477 N El Camino Real
Encinitas

Center For Family Health

6280 Jackson Dr
San Diego

HR Water / Mold / Fire Services

3333 Main St
Chula Vista

Kaiser Permanente Medical Group

3033 Bunker Hill St
San Diego

Kane, Dr. Edward

10666 N Torrey Pines Rd
La Jolla

Lane, Dr. Jill A.

10666 N Torrey Pines Rd
La Jolla

Millennia Medical Management

PO BOX 211091
Chula Vista

Moses Fitness

10175 Rancho Carmel Dr
San Diego

Oceanside Urgent Care

616 S Coast Hwy
Oceanside

Same Day STD Testing

15721F Bernardo Heights Parkway
San Diego

Same Day STD Testing

3737 Moraga Avenue Suite A
San Diego

Same Day STD Testing

4060 4Th Avenue Ste 412
San Diego

Same Day STD Testing

4033 3Rd Avenue Suite 110
San Diego

Same Day STD Testing

4060 4Th Avenue Suite 412
San Diego

San Diego Internal Med Assn.

10737 Camino Ruiz
San Diego

San Diego Retina Associates

3231 Waring Ct
Oceanside

San Diego Retina Associates

7695 Cardinal Ct Ste 100
San Diego

Scripps Clinic - Carmel Valley

3811 Valley Centre Dr
San Diego

Scripps Clinic - Encinitas

310 Santa Fe Dr
Encinitas

Scripps Clinic - Hillcrest

4020 5th Ave
San Diego

Scripps Clinic - Mission Valley

7425 Mission Valley Rd
San Diego

Scripps Clinic - Rancho Bernardo

15004 Innovation Dr
San Diego

Scripps Clinic - Santee

278 Town Center Pkwy
Santee

Scripps Clinic - Torrey Pines

10666 N Torrey Pines Rd
La Jolla

Scripps Health

4275 Campus Point Ct
San Diego

Scripps Health - Green Hospital

10666 N Torrey Pines Rd
La Jolla

Scripps Memorial Hospital - Encinitas

354 Santa Fe Dr
Encinitas

Scripps Memorial Hospital - La Jolla

9888 Genesee Ave
La Jolla

Sharp Rees Stealy Medical Group

16950 Via Tazon
San Diego

Sharp Rees-Stealy Carmel Valley

12710 Carmel Country Road
San Diego

Sharp Rees-Stealy Downtown

300 Fir St.
San Diego

Sharp Rees-Stealy Genesee

2020 Genesee Ave
San Diego

Sharp Rees-Stealy Mira Mesa

8933 Activity Road
San Diego

Sharp Rees-Stealy Otay Ranch

1400 East Palomar St.
Chula Vista

Sharp Rees-Stealy Point Loma

3555 Kenyon St.
San Diego

Sharp Rees-Stealy San Carlos

8881 Fletcher Parkway
La Mesa

Sharp Rees-Stealy Scripps Ranch

10670 Wexford St.
San Diego

Test Me DNA Chula Vista

450 Fourth Ave Ste 308
Chula Vista

Test Me DNA El Cajon

1625 East Main St Ste 203
El Cajon

Test Me DNA Encinitas

351 Santa Fe Dr Ste 210
Encinitas

Test Me DNA Escondido

735 E Ohio Ave Ste 101
Escondido

Test Me DNA National City

1000 S Euclid Ave Ste B
National City

Test Me DNA San Diego

10737 Camino Ruiz Ste 140
San Diego

Test Me DNA San Diego

3737 Moraga Ave Ste A206
San Diego

Test Me DNA San Diego

4033 3rd Ave Ste 110
San Diego

Test Me DNA San Diego

10737 Camino Ruiz Ste 140
San Diego

Test Me DNA San Diego

6367 Alvarado Ct Ste 101A
San Diego

Test Me DNA San Diego

3737 Moraga Ave Ste A206
San Diego

Thorson, Dr. Phataraporn K.

10666 N Torrey Pines Rd
La Jolla

UC San Diego Health System

200 W Arbor Street
San Diego

VA Medical Center-San Diego

3350 La Jolla Village Dr
San Diego

Viva Wellness Medical Group

3740 Rosecrans St.
San Diego

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