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Chimney Sweeping reviews in San Diego
This morning their representative came early again (our appointment was at 8 am) and said he would not take much time. He layed out a cover on the floor and turned on a very loud vacumn and exited out the front door. In a few minutes he returned, waved the vacumn hose into the fire place. He turned off the vacumn and took it out the front door. He returned and picked up an orange bucket that had a few cleaning tools in it that I never saw him use and walked out the front door without saying a word and not showing us the finished job of cleaning the chimney. My husband sat in the family room and never heard the representative up on the roof so he thought the representative had not started the job.
I'm sure the representative was probably admonished by the owner for doing such a poor job but he could have had a better attitude when coming back out to finally get the job done. Instead he silently walked in and out of the house and had the worst attitude I've ever seen of all the contractors and workmen that we've had to our home.
I'd recommend not using this company since the owner was defensive when he was asked for a refund even though he could see the picture of a very dirty chimney after their representative was out the first time. If they wanted to re-assure me that the work had finally been done, they would have shown me a photo this time but their representative clearly didn't want to be sent on this job and was not going to be very customer service oriented so we're unsure if the job was finally done at all.
The guys came and knew exactly what to do. They addressed the problem in less than half an hour. Now, ...MoreRead more of this review I am ready for the winter. These guys are cool and friendly !! Highly recommended.
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