"I ordered the windows in February and requested delivery in
which would be convenient for me. The windows were installed by
over two days. They are excellent at installing the ...more windows and picked trash and hauled it away each day.
replaced two boards around one window that showed some rotting.
showed up a day later and painted the boards and gave me the can of paint that had been prepared to match the color.
The windows might be a little pricy, but they are guaranteed for life and are better than any other window on the
Southwest is very easy to do business with and I would recommend them to anyone.
Rated Review by Ronald W.
"Excellent work although there were problems getting outside lights put back up, but this was a communication problem with the young project manager and was promptly fixed after a call to the company. Overall service was great. Servicemen were fast and ...more quiet. They cleaned up after themselves every day. Beautiful job. The cost was greater than some other quotes but I went with this company due to there positive reviews.
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, come out and showed me the windows. His quote was the lowest. He installed the windows in one day and they look great. I can already tell a difference in the energy efficiency: I used to be able to feel the heat through the old windows.
The windows are a little more modern looking than the old ones: the panes are ...more smaller and the pieces between the panes are flat, not raised like the old ones. But they look great on my 50 year old house. "
"My home was built in 1956 so it had most of the original materials, i.e. asbestos siding and yes single pane windows. During the winter it was incredibly cold (for San
?) inside the house. I could feel the cold air seeping into the house. The gas bill was high and I hated going to the bathroom because ...more we had the old turn style windows with the many panes allowing cold air inand hot air out. An EnergyOne rep came by our home on the very same morning (not exaggerating) I was thinking about the drafty windows. She set up an appointment for the Sales rep to visit with us. The process was quick and easy. A sales representative discussed the options that could be done to our home windows, which were the original single pane windows. The purchase order made, windows premeasured before the window order was sent, and once the windows were made and sent back to the company, installation date and time was set. The company representative was clear on what was to be expected and what we needed to have done prior to the installation. That was helpful because there was no time wasted when the installation worker came to set up. The guys were careful to keep the siding as whole as possible. They did a great job completing all 12/13 windows in one DAY, keeping the house clean and very generously keeping us in the loop and taking the time to explain the process. GREAT professionalism and business. From the office staff, everything was done quickly and efficiently! Very nice and timely.
The energy bills for the past months have reflected the energy efficiency of the high quality windows. In the end, our home still has the same siding but the look of the beautiful, energy efficient windows have made me so happy and cool. More changes still to come on my behalf, landscaping and what not, but my home is much more valuable because of the additions. "
came out and took the measurements and provided a bid. Very polite and professional. It took about 3 weeks for the windows to be fabricated. The installers were professional, courteous, careful, quick, neat, and did a great job. They made certain that nothing was damaged during installation. The installation took part of ...more one day.
, the manager, came to check on the progress and check our satisfaction. The large window had a slight haze in it (almost imperceptible) from the manufacturing process (large tempered glass) and
immediately turned in a replacement request to the manufacturer.
also came back the next day to replace a piece of molding. The large window has not been replaced yet but the manufacturer has finished remaking
"We were extremely pleased, from initial contact at the showroom with
and Sami, throughout the installation process, with the very competent crew, to the follow-up by
. Everyone with whom we spoke was courteous, very polite, informative and on time, including a call to confirm we were ready for an appointment. ...more Would not hesitate to recommend this company's product and service to anyone.
"I had my reservations, especially after reading the blogs about
, but I finally realized it's not about the nationwide company, it's about the guys running the local office. I can honestly say I have no regrets in having them out to do this work. The office here in San
is top-notch. From start ...more to finish, they were up front and honest, no games, no fluff. Yes, the overall project was expensive, but the difference was noticeable immediately and well worth it. They worked with us on our financing, holding our deposit before charging it while we worked our on obtaining our own private financing. When we went to closing at the title company,
met us there for the contractor requirements and followed through with everything promised. The day of install, Houston and his crew showed up and got right to work. These guys were good. Professionals. I watched and followed them as they worked, and I was very pleased with the job they did. Day and a half install time, clean up was great, and I couldn't be happier.
stopped by toward the end of the second day to check in, which is nice to see the personal service for a change. To top it off, the following day
stopped by just to look things over and make sure we were happy with everything. I really like the fact that I knew the people working in my home (installers and mgr/sales) instead of having one of a dozen rotating workers who may be on that day from one of the warehouse home stores (Home Depot or Lowes). If you're shopping around for windows, do yourself a favor and just give
. As for the product, instant change in the house environment, too. The one window which is in my stairwell, and was always my "hot spot" in the afternoon, was amazingly cool to the touch the very next day, after being blasted with direct Texas sun for more than 4 hours in the afternoon. Great product, great company, great service! "
"They were excellent. The contractor provided his service as advertised with
approved installation personnel. The personnel were courteous, polite, efficient and knowledgeable. My house was built in 1974, and it looks brand new! I would highly recommend
to anyone who is looking to upgrade their home. I ...more was so pleased with the service, that I also contracted
to reroof my entire house. The leaks are gone, and I couldn't be happier. At the time, I wasn't aware that
did more than just siding. But they pretty much do everything. Through the process of re siding, there was a lot of prior damage due to existing leaks from an old roof. I thought the costs for repair would be prohibitive, but
just included the repairs in the overall cost. I had 5 bids on the job, and the other contractors showed up with a very professional demeanor. When I asked the others specific questions, I was met with uncertainty, where
didn't hesitate. There was also a degree of honesty that the others didn't have. Why go anywhere else?