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Direct Mailing Services to Avoid

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Over 824 reviews for
San Antonio Direct Mailing Services from people just like you.

F
"I had the Fishers Mailing station create and print business cards for my husband. It was nice that they did'nt charge any setup or card creation fee. BUT it" was a long a tedious process to get the design done. I gave them an example of the format I wanted with detailed notes about the colors and setup. The first design they created was correct but they added in a color I hadn't asked for. When they gave me a second design, the colors were correct but they changed the design. Needless to say it was a long process to get the design finalized. I do admit that I made changes multiple times, but the business card I needed for my husband had to meet specific requirements and
should be respectful of that. So, after two and a half weeks the cards were ready to be printed. I made the payment and they told me the cards would be ready within 3-5 business days and that somenone would contact me when they were ready for pick up. It had been 5 business days and I hadn't received a call to pick up the cards, so I emailed the owner about the status. A few hours later I received a phone call confirming that the cards were ready and I should pick them up at the 71st street location. I found this odd, being that I live in Fishers and there is a Fishers Mailing Station location. I asked why I had to go down to 71st and the employee told me that I had requested that location. The only way I communicated with this company is via email and I never requested to pick up these cards from another location. Why would I go to 71st street if the Fishers location is where I was doing all the work???? So, I requested they deliver the cards to the Fishers location and said they'd do that later that day or at the very latest, early the next morning. Well, I had a family member try to pick up the cards the next morning and they weren't there! An employee said they were at the 71st location!!!!! How frustrating!!! I needed to have these cards in my hand that day and I didn't have time to be running around town because of someone elses ignorance. To top it all off, I contacted the FIshers location later on to express my deep dissatisfaction and the employee seemed like he couldn't care less that the company had really put me out. WORST of all, the owner of
soon called me to address my concerns but much to my surprise he wasn't concerned about me and my experience at all. He was interested in blaming me for how long it took to design the card; he rambled on and on about how he shouldv'e charged me more and called me a difficult customer!!!! Without ever trying to sympathize with me or offer an apology he suggested that he should throw away my cards and refund my money....wow....good business strategy there! WILL NEVER RETURN AND WOULD NEVER SUGGEST ANYONE DOES BUSINESS WITH
!!!!!!

-Megan L.

F
" This is not aimed at a specific location, but rather UPS in general as this was a multi state event, and I was only given the option of picking one site. As I" sit here with tears pouring down my face, and a lifetime of memories shattered around me, and I literally mean shattered, all I can say is do not EVER trust UPS with anything of value. I opened one box and there was not a single item that was not broken. And I am missing packages too. Many of my boxes arrived split open and re-taped, with items missing. Other boxes were crushed. And I do have a witness to this. There are to many details to go into, but suffice it to say, UPS is a horrid company. They have a claim service, but how do you put a price on memories. All I can say is go FedEx.

-Cynde W.

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Mailing Service reviews in San Antonio

F

Rating
I went in to see if they could box a very expensive phone for me to send back and the man was very rude to me. He grabbed the phone out of my hand before he was finished talking to the person in front of me. Naturally I held on to it, because I'm not used to people grabbing things out of my hand -- he made a comment --- " like I tried to do, when you kept holding on to the phone... in an extremely rude
San Antonio Direct Mailing Services Provider Name Locked
... " He was talking so fast and out of sequence like he was intoxicated? "Not saying he was... I have no idea, but--- just saying he acted like it."
At that time he slapped a couple of pieces of tape on the package and stapled it and told me he was going to "hold it" for the
San Antonio Direct Mailing Services Provider Name Locked
. I said, " NO" that's not what I wanted. I want you to help me package the phone so I can get a receipt of it being sent back to the phone company-- this is a very expensive phone and I want to be sure they get it. He said--- "the return label says USPS-- and he went on to explain to me in his derogatory fasion -- talking down to me... exactly what the USPS is.
I told him I know exactly what USPS is and what UPS is-- However I was thinking I could PAY for the package being packaged here and send it UPS vs USPS -- at my own expense for the piece of mind I could get receipt of it vs just dropping it in a box and hoping it gets there. I expected to pay money to UPS--- and not use the paid return label.
He would not listen to me and I took my package and left. No way was this guy going to "hold" my package for me and give to anyone. He was totally untrustworthy.
Bad Experience and I will never go back there. Never!!!

- gloria F.
F

Rating
Never give you time to answer the door, I think they ring the door bell and run back to their truck. By the time I got to the door I didn't even see the truck on my street. Hard for old or disabled people to get to the door so quickly. Also failed to
San Antonio Direct Mailing Services Provider Name Locked
the date and time of the next expected delivery.
- emerson S.
A

Rating
It is going great. I get an email every business day with a list from west palm,
San Antonio Direct Mailing Services Provider Name Locked
and Miami of any new business creation. I have the info I need to make the connections I need to grow my company.
San Antonio Direct Mailing Services Provider Name Locked

- Peter C.
F

Rating
My dad died just before Thanksgiving (my mom passed about 3 years ago), and one of the items in their house that I wanted to have is a beautifully and intrinsically hand-carved wooden swan that they had purchased when they lived in
San Antonio Direct Mailing Services Provider Name Locked
. It was about 15 pounds, and about 2 feet in length.
I took the swan and a few other small items to PakMail in
San Antonio Direct Mailing Services Provider Name Locked
SC to have them shipped to me at home, and I emphasized to
San Antonio Direct Mailing Services Provider Name Locked
at PakMail how fragile this swan was in particular. The wood itself was not fragile but the long swan neck could be broken if it was abused.
San Antonio Direct Mailing Services Provider Name Locked
assured me that they would pack the shipment with the utmost care and ensure its safe delivery. The shipping alone was about $185. I insured the shipment for $200, thinking that even if the swan arrived slightly damaged, it should be able to be repaired by a good woodworker for about that amount.
The box arrived more than a week later, a HUGE box, about 4 feet by 3 feet by 2 feet, and upon opening the box, which was very full of styrofoam peanuts and bubble wrap, the wooden swan's neck had been broken. It was a clean break. I called PakMail, who asked me to go get an estimate from a local woodworker. I did so and sent him the estimate (under $200), where his instructions were that I should wait to hear from him and he would file a claim with FedEx. I sent him pictures of the broken swan, as well as pictures of the box which showed no external visible damage.
Several days later, a FedEx truck came to my house, and the driver asked to pick up the broken swan. What? I did not know he was coming, nobody had said anything to me about this. I told the FedEx driver that I did not have the box anymore, and questioned him about whether or not the swan could be transported safely. He thought for a moment, then said that FedEx "does this all the time" and that he would ensure its safety. Although not offered, I would not let him take the swan without a receipt, so he (grudgingly) gave me a receipt with a claim number.
I called PakMail and told them about this.
San Antonio Direct Mailing Services Provider Name Locked
was upset since he said he had specifically told FedEx *NOT* to pick up the swan, but he said since I did not know any better nor had been told anything differently, it would be ok.
Not having heard anything from FedEx a week later, I called FedEx to inquire about the status of the swan, since I wanted to go ahead and get it repaired at the woodworker who had given me the estimate. After being transferred several times, I was told that the swan "had been damaged beyond recognition, and FedEx had DISPOSED of it". What?? DISPOSED OF IT? That was NOT their call and what about the driver who said he could transport it safely?? The FedEx supervisor took my statement to file a complaint against the driver but I knew in my heart that that would go nowhere.
Talking and emailing with
San Antonio Direct Mailing Services Provider Name Locked
Falch of FedEx (who apparently is the FedEx contact for PakMail), she finally told me after several more weeks that FedEx would take no responsibility for this, and that since the insurance claim for $200 had been paid (and PakMail also felt bad enough about this to refund the $185 paid for shipping), that they would close this case. I told her repeatedly that even if one were to ignore the tremendous sentimental value of a very special item owned by my recently deceased parents, several Google searches showed that purchasing a replacement equivalent piece would be $500-$1000.
FedEx has demonstrated their willful destruction of personal property, their negligence in handling it properly, their unwarranted decision to DISPOSE OF IT (their exact words), and their unwillingness to do ANYTHING about it. Is that the kind of company YOU want to use to ship items that have ANY value to you at all? For me in the future, no way.
- Jon A.
F

Rating
The company received my money order damaged through the mail. About a fourth of the money order was missing and the remains of the money order were returned to me. I then contacted the
San Antonio Direct Mailing Services Provider Name Locked
complaint department as well as my local post office. They explained to me that they were not responsible for the damages incurred on my money order. I am very unhappy with the way the
San Antonio Direct Mailing Services Provider Name Locked
service will not take responsibility for the way they had handled my mail. I feel like a lot of people are paying bills and communicating online to avoid using the post office for services such as this. After expressing my complaints with their complaint department and my local post office, they explained they would be calling me back and I am yet to receive that phone call. I have selected that I would use them again in the future as I have no choice.
- Laura L.
F

Rating
My wife and I had a package to send for the holidays. My wife stopped by this establishment for convenience reasons. There were no problems in the store and the package was promptly shipped. The cost on the other hand was outrageous. She requested basic ground shipping and was charged just shy of $57. Keep in mind this was a complete package, ready to go and only needed a label placed on it. After the fact (I was out of town when this occurred) I found that the package was sent FedEx and was sent a step up from ground shipping. I could have printed the FedEx label online for $29 for this same service. I could have printed a "ground shipping" label for less than $20. I was under the impression my wife was going to an actual FedEx or UPS facility and in the future will make sure that's what happens. I understand businesses have to make their "share", but a $28
San Antonio Direct Mailing Services Provider Name Locked
up for a shipping label? Really?
- Richard T.
F

Rating
These people are straight up rip offs! They sent me a temp to help me at work at the construction company who showed up 2 hours late, then had to leave early! They do not seem to listen when told exactly what is needed for help in the office. They always try to "sell" me on a person saying they have the perfect person for me. I will not use them again.
- Micah N.
A

Rating
I have been a customer here for about five years. I mailed Christmas packages today - (I'm always last minute with this chore).
At this point in time, the people that work here have to be so tired & stressed - at least, one would think so. But, as always, I was greeted with a friendly "hello, what can we do for you today?"
San Antonio Direct Mailing Services Provider Name Locked
&
San Antonio Direct Mailing Services Provider Name Locked
are the nicest people. Always friendly & relaxed, and just about every time I am in there, there are homemade cookies offered before I leave. I'm so glad I have their store to mail packages from, plus many other valuable services if needed. Thank you guys for outstanding service!
- JAYNA S.

Direct Mailing Services in San Antonio

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1/2 Price Movers

11031 Perrin Beitel Rd
San Antonio

21ST CENTURY MARKETING INC

7008 SPRING BRIAR ST
San Antonio

A & B MAILERS

7900 CALLAGHAN RD
San Antonio

A & B MAILERS

12661 SILICON DR
San Antonio

ACCOUNTEMPS

300 CONVENT ST
San Antonio

ACCOUNTEMPS

9901 W IH 10
San Antonio

ADVO INC

16414 SAN PEDRO AVE
San Antonio

ALL MEDIA INC

1100 NW LOOP
San Antonio

Amazon.com

PO Box 81226

AMERICAN MAIL CTR

614 S BUSINESS IH 35
New Braunfels

AMERICAN MAIL-WELL

232 IOWA ST
San Antonio

American Postal Center

1633 Babcock Rd

BestPrintBuy.com

1506 Providence Highway

CENVEO INC

232 IOWA ST
San Antonio

DAILY ADDRESS RECORD

PO Box 33322
San Antonio

DONE & DONE LLC

1915 Broadway
San Antonio

EGA DIRECT INTL INC

13620 NW MILITARY HWY 202
San Antonio

FOCUS DIRECT

PO Box 870

FREEDOM MAIL CTR

1885 Farm-to-Market 2673
Canyon Lake

GOIN' POSTAL

9827 POTRANCO RD
San Antonio

INFOPRO

PO BOX 226
Bulverde

J M GROUP INC

12716 OCONNOR RD
San Antonio

JUDSON MAIL CTR

15033 NACOGDOCHES RD
San Antonio

MAIL IT PLUS

1308 E COMMON ST
New Braunfels

MAIL SERVICE PLUS

558 Schmeltzer Ln
San Antonio

MAIL-N-WIRELESS

19179 BLANCO RD
San Antonio

MAILING CONSULTANTS

926 N NEW BRAUNFELS AVE
San Antonio

MAILING SPECIALISTS

5514 FM
San Antonio

MARKETPOINT CO

3303 QUAKERTOWN DR
San Antonio

MASTER MAILING SVC

3823 THOUSAND OAKS DR
San Antonio

MLC MARKETING

220 BRIGHTWOOD PL
San Antonio

MONEY MAILER

8411 ROCKY OVERLOOK
San Antonio

MONEY MAILER

220 BRIGHTWOOD PL
San Antonio

MONEY MAILER

23445 US HIGHWAY 281 N
San Antonio

MONEY MAILER-NORTHEAST BEXAR

2522 MONTEBELLO
San Antonio

MyUS.com

4299 Express Lane

N J MALIN & ASSOC

6085 CORRIDOR PKWY
Schertz

NATIONAL PARCEL SVC INC

1835 Loop 165
Dripping Springs

NATIVE AMERICAN CONTRACTING

11665 LOWER SEGUIN RD
Schertz

NEIGHBORHOOD MARKETING LTD

16719 HUEBNER RD
San Antonio

NEVER TOO LATE

9800 AIRPORT BLVD
San Antonio

NEW REACH MEDIA

17202 Fawn Crossing Dr
San Antonio

Newcheapmagazines.com

280 wildridge rd

Norton Lewis Printing, Inc

12106 Valliant St
San Antonio

Office Depot - San Antonio

321 NW Loop 410
San Antonio

Penguin Suits

100 W Hosack St
Boerne

Penguin Suits

100 West Hosack Street, Ste 102
Boerne

POST & PARCEL COPY & FAX

5807 BABCOCK RD
San Antonio

POST IT MAIL CTR

1721 FOX TREE LN
San Antonio

POST PLUS

10877 PARK ROAD
Lake Hills

POSTAL EXPRESS OF BANDERA

1132 MAIN ST
Bandera

Postal Unlimited

1420 Schertx parkway

PostNet

21019 US Hwy 281 N
San Antonio

REASCHING NEIGBORS

16719 HUEBNER RD
San Antonio

Rick's Moving & Storage

4005 W Us Hwy 83
Mcallen

RSVP SAN ANTONIO

14427 BROOK HOLLOW
San Antonio

SHELTON PRESORT INC

2463 FREEDOM ST
San Antonio

SHOPWISE

16414 N US HIGHWAY 281
San Antonio

Solo Computers

1410 W Hildebrand Ave
San Antonio

SUPER MAIL CTR

1308 E COMMON ST
New Braunfels

TEXAS MAIL CTR

8348 MARBACH RD
San Antonio

THE UPS STORE

1533 AUSTIN HWY
San Antonio

THOMPSON MAILING SOLUTIONS

614 Lanark Dr
San Antonio

TOWN PLANNER

14119 OAKSTEAD ST
San Antonio

UP'S & GROUNDS

1136 E KINGSBURY ST
Seguin

UPS STORE

8455 CRESTWAY DR
Converse

UPS STORE

923 10TH ST
Floresville

UPS STORE

562 S STATE HWY 123 BYP
Seguin

UPS STORE

11703 HUEBNER RD
San Antonio

UPS STORE

2490 7TH ST
San Antonio

UPS STORE

2766 HARNEY RD
San Antonio

UPS STORE

2180 REESE ST
Lackland A F B

UPS STORE

8111 MAINLAND DR
San Antonio

UPS STORE

6531 FM 78
San Antonio

UPS STORE

10730 POTRANCO RD
San Antonio

UPS STORE

17503 LA CANTERA PKWY
San Antonio

UPS STORE

11844 BANDERA RD
Helotes

UPS STORE

17460 IH 35 N
Schertz

UPS STORE

999 E BASSE RD
San Antonio

UPS STORE

5150 BROADWAY ST
San Antonio

UPS STORE

11765 WEST AVE
San Antonio

UPS STORE

6900 SAN PEDRO AVE
San Antonio

UPS STORE

4319 MEDICAL DR
San Antonio

UPS STORE

2313 LOCKHILL SELMA RD
San Antonio

UPS STORE

10004 WURZBACH RD
San Antonio

UPS STORE

14427 BROOK HOLLOW BLVD
San Antonio

UPS STORE

5804 BABCOCK RD
San Antonio

UPS STORE

14080 NACOGDOCHES RD
San Antonio

UPS STORE

2935 THOUSAND OAKS DR
San Antonio

UPS STORE

24165 W IH 10
San Antonio

UPS STORE

215 W BANDERA RD
Boerne

UPS STORE

703 W OAKLAWN RD
Pleasanton

UPS STORE

20475 HIGHWAY 46 W
Spring Branch

UPS STORE

8235 AGORA PKWY
Schertz

UPS STORE

200 E MARKET ST
San Antonio

UPS STORE

4007 MCCULLOUGH AVE
San Antonio

UPS STORE

1141 N LOOP 1604 E
San Antonio

UPS STORE

5886 DEZAVALA RD
San Antonio

UPS STORE

10650 CULEBRA RD
San Antonio

UPS STORE

20770 US HIGHWAY 281 N
San Antonio

VALPAK

4737 SHAVANO OAK
San Antonio

WHHP San Antonio Marketing and Advice

2355 Austin Highway
San Antonio

WISH LIST

1309 STONEWALL ST
New Braunfels

WISHLIST

PO BOX 312100
New Braunfels

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