Sample Reviews

F

Rating
Although I have been pleased with other purchases and services from other
Salt Lake City Tv Sales Provider Name Locked
Locations over the past 15 years, this latest experience with this particular location was beyond abominable. From day one the purchase of the projector $1599.99 (sold elsewhere for 1399.99) was a fiasco. In the store the staff did not know which projector I needed so I purchased two so I would have the correct model when the installers came to install the item. That was visit one to the store (1.5 hours). Salesperson informed me that I would have to return to the store to have the home theater "professionals" ( I use that term very loosely ) schedule the install. I returned to the store a few days later to schedule the install when I was told that I would need the "Geek Squad" to come out and do a survey to see exactly what was needed to perform the install correctly (99.00). That was visit two to the store (45 minutes). The survey was scheduled for a week or so later. The survey "professional" ( once again used very loosely ) did not look at the installation area where the projector was to be installed and told us we would need to buy HDMI and FIRE WIRE adapters to use our laptops but nothing was mentioned about needing anything further. We were told he would put his notes in the file at the store and they would schedule the install with "Geek Squad". After a week of phone calls and no responses from management, I returned to the store to see what needed to be done to schedule the install. The salesperson in the
Salt Lake City Tv Sales Provider Name Locked
area of the store read through the notes from the survey "professional" and told me I needed to buy the HDMI and FIRE WIRE adapters. I informed him that we had already purchased them through
Salt Lake City Tv Sales Provider Name Locked
.Com and they had already been delivered. He then scheduled the install with Geek Squad (377.00). About a week later the Geek Squad team showed up to do the install. They removed the old projector from its ceiling mount and then discovered that the install could not continue as they needed a special mounting plate to install the projector. The same projector purchased at
Salt Lake City Tv Sales Provider Name Locked
and the same projector the survey professional saw and took out of the box. They then put the old projector back on its mount and told us we would need to purchase the mounting plate for the projector from
Salt Lake City Tv Sales Provider Name Locked
.com and then re-schedule with Geek Squad to perform the install. (It needs to be noted here that we are located a little less than 2 miles from this store and the part needed was in stock at the store. Not once did the Geek Squad attempt to retrieve the mounting plate from the store, they simply left. We then contacted
Salt Lake City Tv Sales Provider Name Locked
.com and purchased the mounting plate (149.99) (which was placed on hold at this store for us to pick up and bring back to our location) so the installers would have it when they arrived to perform the install. Since the mounting plate was in stock at the store I called the store manager,
Salt Lake City Tv Sales Provider Name Locked
, to express my dissatisfaction with the entire process to date, and that I needed his assistance in getting this brought to fruition. I was told that he would contact Geek Squad personally and see to it that the projector was installed prior to our deadline of August 19 as we needed that projector for a meeting that evening. That phone call was on Thursday Evening August 14, 2014. Friday came and went, Saturday came and went, Sunday came and went. Monday I again returned to the store to voice my displeasure with the entire ordeal. the so-called store manager Javente assured me he would get it taken care of. Monday evening I spoke with Javente and gave him my personal cell phone number so he could contact me if there were any problems. I was promised installation by Tuesday August 19 at 4 PM. And naturally, true to this particular stores history, NOTHING... I have made numerous calls to the store and left numerous messages and have not had a return call. It was not until I refused to leave a message and insisted on holding that I finally got to speak with Javente, who then began to blame everything on the third party vendor they (Geek Squad) had hired to do the install. SO now my last visit to the store will be to drop off the projector and the adapters and dispute the charges to my credit card so I can go to another vendor purchase the EXACT SAME projector and have it installed by a true professional. One of the few things I can say about this store is they are consistent. Consistently Rude, Consistently ineffective and Consistently deceptive in their dealings. I used to love
Salt Lake City Tv Sales Provider Name Locked
, but since this experience, I can honestly say I will never shop at ANY
Salt Lake City Tv Sales Provider Name Locked
ever again.
- Joseph H.
A

Rating
When I initially called
Salt Lake City Tv Sales Provider Name Locked
Lusi for an appointment, he was quite busy but was able to squeeze me in as a new customer. He called me the morning of the appointment to confirm and was right on time. He was very professional, taking his time to explain what he was doing and how to use the new receiver. He was able to hook the receiver up to my TV and BluRay Player and configure the speakers for my room in one hour. He also connected my receiver to my router so I could use AirPlay to play music wirelessly from my iPhone!
After
Salt Lake City Tv Sales Provider Name Locked
left, I realized that my TV was turning back on after I shut it off with my remote. After I tried to troubleshoot the issue without success, I contacted
Salt Lake City Tv Sales Provider Name Locked
. He gave me a suggestion of a setting change on my receiver that didn't fix the issue so he came back to my home the next day and went through the receiver and TV settings to fix the issue in 15 minutes without an additional charge!
Not only is
Salt Lake City Tv Sales Provider Name Locked
very good at what he does, he is reliable, professional and customer responsive. I will call him without hesitation for my next AV need!
- Joseph B.
A

Rating
They did an excellent job. Very professional and neat. Came at the scheduled time and took the time to explain how to operate all the electronics Awesome job!
- Anne H.
A

Rating
IInitial call prior to our move from VA to Florida. I spoke with their store manager
Salt Lake City Tv Sales Provider Name Locked
who was great. When we moved I called and
Salt Lake City Tv Sales Provider Name Locked
arranged for owner,
Salt Lake City Tv Sales Provider Name Locked
to come and assess, Very professional and provide great ideas about track lighting. Delivery day came.- Techs
Salt Lake City Tv Sales Provider Name Locked
and
Salt Lake City Tv Sales Provider Name Locked
were the ones to do installation. WOW these guys were amazing. They were so professional and willing to do whatever we asked. The completed work was fantastiv.
Thanks to the whole crew
- Richard D.
A

Rating
It went amazing Install was done 3 hours faster then quoted. Sales man was very knowledgeable and very nice. Installers got on here on time well early very Professional super nice. After install was done all the cables were invisible and everything was very clean. And Installer trained us on all the products. 10 OUT OF 10 Service!
- jason K.
A

Rating
When they came by to do the estimate they suggested options for how the installation we thought we wanted might be improved, which we appreciated. They were clear about what they would do and what it would cost for the various options. Then, during the installation they took care of the issues that can arise unexpectedly once you get into a job (e.g., dead cable runs, power routing, etc.). Great service for a fair price - they are pros.
- Peter C.
A

Rating
Salt Lake City Tv Sales Provider Name Locked
came out and thoroughly examined my Home Hard Wired/ Wi Fi System to determine why it was responding so slowly and freezing up. Reception at the Smart TV's in the Home was also poor and unreliable.
He found two issues: a section of hard wiring to my modem was 80's era (Cat 5) wiring in the main wiring in the Attic that has never been replaced and was essentially a "bottleneck" in the broadband. Also a better Router was recommended to enhance coverage on the premises.
After receiving the Router,
Salt Lake City Tv Sales Provider Name Locked
promptly came back out as promised and upgraded my system without a hitch. I am very pleased with its speed, reliability and coverage.
This was the second custom electronics work
Salt Lake City Tv Sales Provider Name Locked
has done for me at my Home and on both occasions, I have been very pleased.
- CHARLES P.
A

Rating
Well I spent about six months researching AV equipment and looked around at 4 or 5 different companies before I called Space Coast AV. What impressed me is they did not try to sell me a bill of goods, they listen to what I wanted, I showed them some of the equipment I purchased and wanted to purchase, we sat down and discussed my solution. With a few changes and additions from the engineer we made a decision to go with them. They are extremely tech savvy and fair on price. With people like them around you do not need to internet shop their prices where right there they even saved me 800 on my HDTV purchase. These guys are not your typical installers, they a true integrators.
Work Performance
We were very impressed with the care they took in working in our home. They treated our home as if they were doing the work in their house, very clean and neat. They were extremely professional, polite and well mannered. They worked very hard and were very flexible with work hours around my work schedule. They kept us informed when they ran into difficulty, providing us with all the information we need to make an informed decision. They were on time, very fairly priced and did the work within the scope and price quote they provided.
We are extremely happy we chose Space Coast AV, they did everything we hoped and more.
They ran wiring through out the house and installed cat6 drops, which entailed having to cut some holes in the walls and ceiling, when they finished the patch work, you could not even tell they had to make cuts in the dry wall. Not just professional AV guys but drywall finishers as well.
We highly recommend them to anyone.
Do's - do call these guys.
Salt Lake City Tv Sales Provider Name Locked
'ts - don't make a mistake and call someone else.
- David C.
A

Rating
Great! He actually had the part in stock. I paid for him to do the work in my home. The $95 service call was deducted from the cost of the work. He said that sometime the part that went out can blow out the power supply. If that was the case, it wouldn't be worth the cost of repair and I would only owe the service call. Thankfully, that wasn't the case! I will definitely use
Salt Lake City Tv Sales Provider Name Locked
in the future.
- Ginger B.
F

Rating
Salt Lake City Tv Sales Provider Name Locked
blamed the shipping company. Shipping company said it's
Salt Lake City Tv Sales Provider Name Locked
's fault and
Salt Lake City Tv Sales Provider Name Locked
needs to file a claim
with the shipping company.
Salt Lake City Tv Sales Provider Name Locked
will not do anything.
I negativley reviewed new egg.com on yelp.com.
Salt Lake City Tv Sales Provider Name Locked
sent an auto-message saying they'd like more information. Other reviews said nothing comes from replying to the auto message. I did anyways, hoping they'll do the right thing and refund my money. Based on 4 phone calls and no refund or offer of replacement, I'm not holding my breath.
STAY AWAY FROM THIS WEBSITE!!!!!
- Charlene T.
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All Tv Sales in Salt Lake City, UT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Solutions LLC

3917 Irvin Ave
Las Vegas, NV
All solutions llc is a company that will provide high quality customer service. all solutions...

Alpine Electronics

2048 N Canyon Rd
Provo, UT
Additional dba - goodwill electronics.

Amazon.com

PO Box 81226
Seattle, WA
Additional dba names: endless.com, amazon.com books inc, and amazon.com inc. additional...

AMBIENTI Audio Video Architects

6300 Sagewood Dr
Park City, UT
Our name says it all, ambienti means environments in italian and audio video architects is...

Audio Video Integrators

32 West 200 South
Salt Lake City, UT
Audio video integrators is licensed, insured, and fully accredited by the better business...

B&H Photo Video Pro Audio

420 9th Ave
New York, NY
Locally owned and operated. sales staff is made up of working professional photographers &...

Infinite Sight & Sound

142 W 3175 S
Ogden, UT
At infinite sight & sound our approach to home electronics may be a little different than most...

INNOVATIVE SOLUTIONS AV

1350 E Zenith Ave
Salt Lake City, UT
We have clients across the united states that love that: we answer our phone after 10pm on...

RC Willey

861 E 6600 S
Salt Lake City, UT
Retailer of home furniture, electronics, appliances, mattresses, flooring and seasonal...

RC Willey

4045 Riverdale Rd
Ogden, UT
Retailer of home furniture, electronics, appliances, mattresses, flooring and seasonal...

RC Willey

1693 W 2700 S
Syracuse, UT
Retailer of home furniture, electronics, appliances, mattresses, flooring and seasonal...

Rocky Mountain Audio Video, LLC

10532 Clearview Drive
Sandy, UT
We are a locally owned and operated commercial and residential audio video company. because...

Rocky Mountain Audio Video, LLC

10532 Clearview Drive
Sandy, UT
Rocky mountain audio video, llc is a commercial and residential audio video company owned and...

Superior Wiring

520s 7700e
Huntsville, UT
For all your audio/video needs, superior wiring can help. we offer a wide range of services...

TecKnow

Sandy, ut

Tekology

9484 Pinedale Cir
Sandy, Ut
We offer friendly and professional service for all of your technology needs. whether we're...

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