Reviews for Salt Lake City Chimney Repair Services
Rated Review by patric D.
did a great job matching the existing mortar color. All in all i am happy with the work and it saved me climbing 25 feet in the air and a ladder.
Rated Review by Jeremiah R.
"I got two quotes, and
was the more expensive of the two. However,
's quote was much more thorough and professional. I figured that thoroughness was probably indicative of ...more the work they do, so it was a tough decision because of the price difference. You always run the risk of going with the cheaper option just to get nickel and dimed later. The decision became much easier when
followed-up (something the other company didn't do), pointed out they warranty their work (not sure if the other company does, as they didn't mention it), and then said they'd beat the other quote by $50.
was out within a few days and had most of it done within two business days.
came back on a later day to install the custom chimney caps, and I got to sit down and talk to him. Previous to this I had only talked to him over phone or text - he left the quote at my door.
is very friendly and knowledgable, and I'd trust him with any of the brick work in my old brick home. He's also got a very sweet black lab that seems to enjoy hanging out in the truck while he works.
Anyway, the work looks great and everything was cleaned up afterward. I highly recommend
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Industry experts recommend an annual inspection and cleaning as needed, generally every year or two depending on how much use the fireplace gets.
Angie's List In The Press
Salt Lake City Chimney Repair Services Reviews
"The day before they were scheduled to come and do the repair,
called and said his service truck was in the shop and he couldn't make it. I could not take time off work to be here for the work to be done after that time, and told him I did not want the work to be done in the winter because concrete does not do well in the ...more cold.
He agreed to refund my $192.50, and as soon as spring hit, he would come back and do the job. He left me a voice mail that they would mail me a check for that amount. After 2 weeks I e-mailed them and called them asking where my refund was. No response. I have e-mailed them twice and called them 3 times demanding my refund. They have just blown me off. Their business phone is a recording saying what services they provide and you have to leave a message with your name and phone # because they are away from their desk.
THIS IS A CONSUMER WARNING. IF YOU ARE THINKING OF USING
, PLEASE RECONSIDER. THEY RIPPED ME OFF. MY ONLY RECOARSE IS TO MAKE THIS COMPLAINT AND FILE IN SMALL CLAIMS COURT.
answered my call and scheduled a visit to clean both chimneys. He arrived on time and assessed both chimneys which both desperately needed to be cleaned. He cleaned both on the spot with his heavy duty vacuum and showed me the mess that came from both cleans. He used many blankets to ensure that there was no mess. We built a ...more fire that evening and had none of the issues of smoke that was previously happening. One of the fireboxes needed to be rebuilt so he scheduled to do that a week later. He again showed up on time. It was a complicated rebuilt and he took two needed days to complete the project that both my husband and I are very happy with.
is professional, straightforward, and we enjoyed working with him. "
"It wasn't a very positive experience! First, I had to wait a month just to have them look at the scope of work. The owner of the company came and prepared a bid for what he thought needed to be done. The bid was $680.00. Even with the voucher I purchased, it left me owing $455.00. I feel like he inflated the cost which negated the value of the ...more coupon. He also informed me that he could not complete the work himself and would have to bring a mason back.
I received a call from the office manager that afternoon indicating she would send me an estimate explaining the work in detail. I have still not received that e-mail or any other communication from this company!
I would never consider working with this company and now have doubts about the real value of these promotional vouchers.
I've now had 2 negative experiences from service provider's on Angie's List. I'm loosing confidence rapidly!!! "
"Their work was very professional and very well done. I particularly appreciated that they were able to do the job on the weekend. They rebuilt my brick chimney, which was in very bad shape, as well as lining the chimney for venting the furnace and capping the chimney appropriately. Great work, very attentive on returning phone calls and great service.
"They did a great job. They came out and gave me the estimate, made a few suggestions, etc. What I appreciated is that they weren't pushy. Rather, they gave me options and left it to my decision. Also, once the work was done, they painted my flashing black to match the roof, which looks MUCH better than the shiny silver flashing we had before, ...more and they did it for free."
on Angies list and called him. He returned my call promptly, went to my place and got back with an estimate within 24 hours. The work was scheduled for the next week but due to weather conditions, was delayed a few weeks. Overall job was satisfactory and would not hesitate to use him again."
"There were two projects involved. Our home and the duplex next door which is our rental. They brought in a front loader and dumping trailer and did the tear out in record time. They kept the property clean and the noise to a minimum. The project went smoothly and, when the weather behaved (rain), it moved along as scheduled. We are delighted with ...more the finished projects. The old rail road ties are gone and we now have beautiful stone walls. People pull over in front of the duplex, amazed by the beauty of the landscaping. We couldn't be more pleased."