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He did the cleanout properly, from the outside, and cleared the clog. The price was exactly as advertised - $99 for the drain cleanout - and we were very happy. We'd definitely use the company again if this occurs in the future. We will call them first next time!
The dispatcher let me know a serviceman would call within the hour to let us know they were on the way, and they did. To start they would use a toilet auger, if the drain cleared the charge would be $175, This solution did not work. We were told it would cost $750 because the house is older with no drain cleanout installed, the serviceman said that he would need another person to assist him to access the drain from the roof vent. We told the man that we didn't have that money available so he would have to come back another time. He said that it would cost $100 for his visit today if he left without fixing the drain, and when we had the money it would cost us another $750. We were quite panicked because we didn't have the $750 and we could not afford to
I have called
In the morning, I called
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