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Internet Service Providers to Avoid

172

Top Rated Internet Service Providers

12

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Over 3,099 reviews for
Sacramento Internet Service Providers from people just like you.

B
"The installation went smoothly. However, the new cable boxes they left me with, kept crashing. I have to reset them frequently. I was told it was a new equipment" they were trying in the and that there were a few bugs to fix. On the positive side, I must say that the new interface for cable is much better. I am not happy with the amount of money I pay every month for their services. It seems excessive to me.

-Yamilet G.

A
"I have been so happy with 's service! They are incredibly responsive, with a tech-support person just a phone call away if there are" problems or if I need help setting up. I like that they are a local northern California service (though growing--judiciously--all the time). I researched thoroughly before I signed up with them. They have very high satisfaction ratings, and their customer support gets some of the highest rankings in the country on Broadband Reports. I am especially pleased with the Fusion bundle. All domestic long-distance calls are free! And you know all those little "extras" that AT&T likes to charge monthly fees for? Things like Caller ID, Call Waiting, conference calling, call forwarding, etc.? Those are all included in the basic monthly charge. Voice mail is also provided; my favorite feature is that my voice-mail messages are forwarded to me by email! I can listen to messages right from my email, wherever I happen to be. The DSL connection is fairly fast, considering how far I am from the nearest telephone central office (the physical length of the wires determines the speed of any DSL connection). Once in a while, the connection drops, but I attribute that to the poor wiring in my house, because usually just resetting the wireless modem has me up and running again. If it's something more than that, 's tech support can unravel even the snarliest tangle, and get the connection going. If repairs to the outside lines are needed, they work with the AT&T techs to get it done. I bought a wireless modem (from ) twice--once when I started with them in 2007, and once when I upgraded to the Fusion account a few months ago. They have recently begun renting modems to all new customers, so that the support people have better info about connections, and so that they can remotely upgrade the modem software (and firmware?). does offer technician installation for $75, but I just went with the DIY setup. It was very easy! I recommend to anyone looking to get away from the mass corporate approach of national broadband providers. If you want incredible support, transparency, communication, and technical expertise, 's for you.

-Cynthia M.

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Hi, 
 
This is Sarah B. in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated providers to help you set up your computer and printers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
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Internet Provider reviews in Sacramento

A

Rating
They have excellent customer service. I can always reach someone by phone if I have a problem. They work with me to figure out different things with regard to bills and equipment.
- Marta B.
B

Rating
I don't use the computer veraciously, so the service is fine for what I need. They are ok. The pricing is good. I don't deal with their customer service department very often. I have gotten feedback from them. I call one person and they say one thing, and then another person will tell me something else. They seem to be too big. They don't ...More seem to care as much for their customers as smaller companies do.
- KATHLEEN S.
A

Rating
enough, call, pay by credit, and they email you directions. Interestingly some of the directions they emailed me weren't necessary (resetting my homepage to their website for instance).
- BARRY C.
C

Rating
They arrived late (after the end of our four hour time window), and the technician seemed like he was trying to rush through the installation. He didn't offer any information on what he was doing, but he answered my questions. Since installation, we've had numerous problems, mostly with the download speeds, which have often been below 1 MB/s ...More (we're supposed to be getting 4 MB/s). we've also had issues with the service being unavailable, and their toll-free number just tells us they know there's an outage in the area but they don't know when it will be fixed.
- MARK W.
C

Rating
We closed out our cable (tv and internet) account, turned in all of our equipment, received account closure documentation and moved to ATT last September. Then, in June, we received a collections call for a $30.00 charge by .
1. We had not had any communication from over the entire period between ...More our account closure and the call from the collections agency.
2. I called to find out the reason for the collections call, and they said we had not returned a piece of equipment. This was untrue. I asked them to investigate the problem and they provided me with a ticket number.
3. A week later, I had not heard back, and called again. In the meantime, I had received several calls from the collections agency. The agent identified the piece of equipment, which was a modem card to be installed into our tv. We were able to tell them that it did not fit and therefore had never been installed and had been sent back with the installer at the time, which is why we didn't turn it in when we closed our account. We were then told further investigation would take place and that we would be called no later than 17th, more than three weeks in the future, to establish accountability.
4. We were not called on 17th, so I called, and was told that our amount had been zeroed out and that we owed nothing. I asked for an email or written communication to that effect and was told it was not possible and that we would have to accept verbal assurance. This would not help if somehow our credit was impacted by their error and we had no documentation to prove otherwise.
5. I was then told to go to 's Bruceville Rd. service center to request written documentation, and that they "might" be able to provide it. I wanted to call to request in advance, but the center has no telephone access for customers. You have to wait in line and take your chances.
Needless to say, we would not recommend , as their billing and service processes seem to be broken in some areas, and anyone who does business with them could be impacted now, or in the future.
- Donna B.

Internet Service Providers in Sacramento

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Quality Security Services LLC

3712 N Country Dr
Antelope

24-7 Computer Support

2375 Amber Falls Drive
Rocklin

A7 Tech Solutions

7540 Lemon Hill Ave
Sacramento

ACCESSBEE.COM

Sacramento

Add A Jack Co

10900 Pinella Way
Rancho Cordova

ADT Sacramento

Sacramento

ALERT COMPUTER SVC

3104 O Street
Sacramento

Alexander Technical Resources

1263 Glenwood Ave SE

Allcomm

7156 Old Sacramento rd STE. B
Plymouth

Anuva Technologies

461 Porter Road
Folsom

ASHBY COMMUNICATIONS

10642 Industrial Ave
Roseville

AT&T

PO Box 989029
West Sacramento

AT&T

1749 ARDEN WY
Sacramento

AT&T

4000 Truxel Rd
Sacramento

AT&T U-verse El Dorado

6201 Pleasant Valley Rd
El Dorado

AT&T U-verse El Dorado Hills

4441 Brisbane Cir
El Dorado Hills

AT&T U-verse Fairfield

740 Texas St
Fairfield

AT&T U-verse Placerville

3184 Center St
Placerville

AT&T U-verse Shingle Springs

3971 Durock Rd
Shingle Springs

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353
Mission Viejo

Bar None Auction - Corporate HQ

2440 Gold River Road
Rancho Cordova

Bar None Auction - Sacramento

4751 Power Inn Road
Sacramento

Best Bookmarks

4263 Warren Avenue
Sacramento

Best Bookmarks

4263 Warren Avenue
Sacramento

Best Practice Institute

410 Evernia Street

Blaze Studios Sacramento

6827 Kermit Ln
Fair Oaks

Cable Sacramento

Sacramento

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Cimico Signs

620 Daid Street
Vacaville

Clear Internet Sales

6117 Florin Rd
Sacramento

Clear Internet Sales

547 L St
Sacramento

Click Refresh

428 S. Atlantic Blvd
Monterey Park

ComAudit Services

5180 Grove St.
Rocklin

COMCAST

3890 TRUXEL RD
Sacramento

COMCAST

1700 I ST
Sacramento

Comcast

2501 Research Park Dr
Davis

Comcast

1115 2nd St
Sacramento

Comcast

Yuba City

Comcast

North Auburn

Comcast

Sacramento

Comcast

Vacaville

Comcast

Fairfield

Comcast

Roseville

Comcast

Davis

Comcast Carmichael

5804 Marconi Ave
Carmichael

Comcast Citrus Heights

7451 Auburn Blvd
Citrus Heights

Comcast Davis

330 G St
Davis

Comcast Elk Grove

10339 Jennick
Elk Grove

Comcast Elk Grove

8941 Elk Grove Blvd
Elk Grove

Comcast Fairfield

740 Texas St
Fairfield

Comcast Roseville

115 N Grant St
Roseville

Comcast Roseville

1850 Douglas Boulevard #100
Roseville

Comcast Roseville

1850 Douglas Blvd #100

Comcast Sacramento

1101-1199 Terminal Way
Sacramento

Comcast Sacramento

906 G St
Sacramento

Comcast Sacramento

900-948 8th St
Sacramento

Comcast Vacaville

409 Main St
Vacaville

Comcast Yuba City

311 B Street
Yuba City

Comcast Yuba City

311 B Street
Yuba City

CommercePundit.com

1625 Lakes Pkwy.

Dave Dodds Web Development

3793 Hillsborough Rd
Shingle Springs

Debbie's Personal Assistant

3387 Maricopa Ct
Cameron Park

Directv Elk Grove

8944 Elk Grove Blvd
Elk Grove

Dish Network

Roseville

Dish Network Folsom

521 East Bidwell Street
Folsom

Dish Network Folsom

521 E Bidwell St
Folsom

Dish Network Sacramento

915 I St
Sacramento

Dish Network Sacramento

915 I St
Sacramento

Dish Network Woodland

301 Cottonwood Street
Woodland

Dish Network Woodland

448 Main Street
Woodland

Diversitek

2701 Del Paso Road
Sacramento

DSL Sacramento

Sacramento

E. Curtis Designs

1624 Eldridge Ave.
Sacramento

eDecisions

2443 FAIR OAKS BLVD PMB
Sacramento

Express Techs

2424 Masoni Way
Rancho Cordova

fast security patrol

5325 elkhorn
Sacramento

ForbenMedia

7401 Summerhill Road

Frog Stone Media

5960 South Land Park Dr
Sacramento

FRY'S ELECTRONICS

4100 NORTHGATE BLVD
Sacramento

Global IT Services

180 Promenade Circle, Suite 300, #52
Sacramento

Going Places

Going Places
Rancho Cordova

Grey Sky Media

6011 West Oaks Blvd #200
Rocklin

High Energy Designs

9175 Firelight Way
Sacramento

Impact Audio & Video

1432 Alder Creek Ct.
Lincoln

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

iPCFix Computer and Mobile Repair

1014 4th Street
Sacramento

IV Support Holdings LLC

500 West Putnam Ave

JobSight Solutions

11257 Coloma Rd.
Gold River

Liberty Construction

3848 Sherbrook Dr.
Santa Rosa

LIBRA COMMUNICATIONS

5310 Spilman Ave
Sacramento

M&M Computers

7613 Greenback Lane
Citrus Heights

Marketing Mobile USA

1809 S Street, Suite 231
Sacramento

MarqueeWorks

758 Kapahulu Ave

Mind Fi Technology

West Sacramento

Modern Web Studios

1067 N Main St

MXSweb.com

7625 Sunrise Blvd.
Citrus Heights

Native Savage Entertainment

Mobile Entertainment

No Reazon

4851 Kokomo Drive #6611
Sacramento

NORCAL Web Designs

6010 Peacock Way

OnPoint Internet Marketing

1215 K St #1700
Sacramento

Optimize Worldwide

1700 Market St
Redding

PC TEL IT PROS

1003 Lake Park Ave
Galt

Performance Media Placement

23172 Plaza Pointe
Laguna Hills

Post Modern Marketing

1931 H Street
Sacramento

ratiokontakt

1101 Brickell Avenue, South Tower

RTS Computer Services

5000 Windplay Dr Ste 1
El Dorado Hills

Sacramento Design Network

9850 Oak Ave. Parkway, 7-198

Sacramento Design Network, Inc.

1137 Venezia Dr
El Dorado Hills

Sacramento Satellite TV

1337 Howe Avenue
Sacramento

Sacramento SEO Services

2732 Via Villaggio
Sacramento

Sacramento Web Design Group

915 L Street
Sacramento

Satellite Daddy

10481 Grant Line
Elk Grove

Sean West Networks

340-2 Travis Blvd
Fairfield

SEOSacramento

1017 L Street, #749A
Sacramento

Smackwagon Design

8138 Cantershire Way
Granite Bay

Succeed.Net

1510 Poole Blvd
Yuba City

Supercool Bookmarks

8181 Folsom Boulevard
Sacramento

SURE WEST COMMUNICATIONS

PO BOX 969
Roseville

Surewest

8150 Industrial Ave.
Roseville

Syncrohost

8501 Sunrise Woods Way
Sacramento

Synthesis: MCM

4105 Lotus Ave.
Sacramento

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Talk is Sheep Marketing

1931 H St
Sacramento

Tech-Boy Computer Solutions

P.O. Box 1236
Citrus Heights

Texting Inc

985 Lincoln Way Suite 206
Auburn

The McClatchy Company

2100 Q Street
Sacramento

The Right Way to Write

30 East Georgia Street

The Technician

12501 Loma Rica Rd

TOUA ELECTRONIC REPAIR

500 Kesner Ave
Sacramento

Training For Success California

980 9th Street
Sacramento

Training For Success California

980 9th Street
Sacramento

Tytanium Ideas Inc.

167 G Street Ste 202
Lincoln

Visit Vacaville

1663 E. Monte Vista Ave #102
Vacaville

Wave Broadband

1031 Triangle Ct
West Sacramento

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661

Webtronix Designs Web Agency

4996 Date Ave
Sacramento

WebVantage Marketing

770 L St #950
Sacramento

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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