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Sacramento Driveway Gate Installation And Repair Articles

Company resolves fencing issue

San Jose homeowner says exposed posts have been crowned in response to complaint.

4 types of material to consider when choosing fencing material

If you’re in the market for new fencing, you might find your options limitless. The selection can become downright confusing when considering materials, styles, heights, colors and configurations.

Customer bent out of shape by warped wood

A customer of AAA Suburban Fence Inc. in Matthews, N.C., says his fence bows outward and is crooked and has  yet to be fixed.

Excellent estimate helps with roof replacement

Griffin Roofing Inc. of Indian Trail, N.C., is asked to fix two shingles but find a much bigger problem underneath.

Angie's List In The Press

Sacramento Driveway Gate Installers Reviews

B
"I scheduled an estimate for about a week out because they were all booked until then. I took the day off work so I could be home for the estimate. When the estimate time came I was at home waiting. Since the lady told me on the phone the estimate would be from 2-3, I continued to wait thinking that perhaps she meant they would show up sometime during that time period. At 2:42 I decided to call and check. The lady I talked to (she doesn't provide her name when answering the phone) said they had to cancel because her "consultant" went out of town and she left me a voice message. She asked if I wanted to reschedule. I told her that I had taken the day off work and it would be difficult for me to get time off work in the coming weeks. I was frustrated that I had taken the day off and waited around for them to show up, plus I didn't have another estimate lined up because they were the highest rated company on Angie's List and I didn't want to waste other company's time (I had already received an estimate from a guy off craigslist). The lady was not very sympathetic to my situation. Instead, she was very confident that she left me a message and seemed surprised at my frustration and a little indignant like this was all my fault, at least definitely not hers.
I told her I would look for an estimate from another company and write a review of my experience. She seemed panicked as she didn't think the company did anything wrong. I assured her that they may not have. It is possible I did not see the voice mail she left me, or my phone could have not delivered it. It never seemed like a possibility to her that she thought she called and left me a message but never did. When I got off the phone with her I checked my voice mailbox and went through all the messages I received since talking to her the first time. None were from her. I then checked my phone log to see if she had ever called but the message failed. There was a record of me calling her the first time and at 2:42 today but nothing from that number.
I called back to let her know this and brought up the possibility that she thought she called but didn't. I asked if on her message she asked me to return her call. She said yes and that I was one of the only ones she called who did not return the call. I suggested in the future she reach out a second time to the people she doesn't hear back from in case they did not receive the message.
Bottom line - who knows if she called to leave a message. If she did, I appreciate it that but it doesn't do me any good if I don't receive it. The fact is I took a day off work and waited at home for them to show up. I wouldn't do that just so I can write a bad review on Angie's List. I'd rather have good experiences and write good reviews. My sense from her reaction when I said I was going to post a review and by her self-righteousness that it was not her fault is that she is very detailed oriented and usually doesn't let things fall through the cracks, and that this business takes its reputation seriously. But I can only report on my experience. Maybe my phone malfunctioned. You can make your own decision and give them the benefit of the doubt or not. If you do schedule an estimate, I would call a day or two before to make sure it is still on. In fact, during our initial conversation I remember her telling me she would call to remind me a couple days before the appointment. When I did not hear from her I said to myself "should I call her?", then thought "Nah, she just forgot to call." So I could have been more thorough as well instead of only relying on them to be thorough.

Update - The manager called to settle things. He said his office manager felt attacked & I explained that I also did. That's what happens when people know what they did but not what the other person did. Anyway, I appreciated his effort and upgraded my overall experience from a D to a C.

2nd update - I was off work early one day so I went to their showroom, not realizing it was the same place I had already reviewed. I got there right when they were closing and the manager,
Sacramento Driveway Gate Installers Provider Name Locked
, not only let us in but showed us around and was very helpful. I really appreciated it! Great customer service that took them up to a B!
"

All Driveway Gate Installers in Sacramento, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 6 of SacramentoDriveway Gate Installers

HAZEN LANDSCAPE

4812 DONOVAN DR
Carmichael, CA

HELPING HAND CONTRACTING

3200 IRVINDALE WAY
Antelope, CA

Higgins Construction/Remodeling

861 La Goleta Way
Sacramento, CA

Hire My Husband LLC

497 Mills Dr
Benicia, CA

Home Works

2489 Colusa Hwy
Yuba City, CA

Hutchinson Enterprises Inc

1024 Iron Point Rd.
Folsom, CA

Hybrid Construction

930 Florin Rd
Sacramento, CA

J & J Landscaping

Lincoln, CA

J palace construction inc

4066 waymouth ln
Sacramento,

J&A Pino Construction

424 42nd st
Sacramento, CA

Jacks Waterworks

848 MARSHALL RD
Vacaville, CA

Jason Quinley General Contractor

P.O.Box 162395
Sacramento, CA

Jay's Mobile Welding & Fabricating

8581 Younger Creek Drive, Suite 200
Sacramento, Ca

JH Restoration Services Inc

14622 Rudd Rd
Nevada City, CA

JJR Construction Services

5317 Navigation Ct
Fair Oaks, CA

JM Quality Construction

4900 Minnesota Ave
Fair Oaks, CA

John Ellis Construction

8100 Mulrany Way
Antelope, CA

KARL'S HANDY HOME REPAIR SVC

9541 Niemann Avenue
Elk Grove, CA

KHR Construction

9541 Nieman Ave
Elk Grove, CA