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Over 17 reviews for
Richmond Sleep Clinics from people just like you.

D
"The people who performed the overnight sleep test were a separate entity. They were wonderful. My issue was with" Dr.
's office. I had already googled about sleep tests. He asked if I had any questions and I briefly said what I found online. He didn't add more, just repeated some of what I'd already said. He instructed me to talk to his staff to set up the sleep study appointment. I spoke to him for approx. 5 - 8 minutes. I received a bill for a one hour consultation for about $360. I phoned and contested the charge, but was told even if I was there a few seconds, I would be charged for the full hour. If I'd known that, I would have talked a lot more. About anything, like that mole on my back! Dr.
gives the impression he is not interested in patients or enthused about his specialty. It is hard to say what value he added, except reading the sleep study results and approving the BiPAP machine. The results went to my regular GP and I got a BiPAP machine. Dr.
's office called to schedule a follow-up appointment and I asked why; was there something he needed to tell me? Apparently not. They just schedule, charge you for another hour and that's it. It has been a little over a year. I need to consult a sleep medicine doctor again but want to go to a different doctor. For all I know, Dr.
is brilliant, but I can't tell because he didn't say much. The sleep test was incredibly expensive and my insurance deductible is high, so this was all out-of-pocket.

-MARSHA H.

N
"WE LOVE
!!! The sleep apnea diagnosis explained why I felt tired. I wasn't breathing for long stretches through the night. " The mouthpiece device they offered as a potential solution is a low maintenance , low profile intervention that's comfortable to sleep with and invisible to your spouse. My wife is so stoked, we sleep peacefully now. I dream more. I feel more rested, with more energy to do the things I love. Thank you, Dr. R.

-Jon H.

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Sleep Medicine reviews in Richmond

N

Rating
I have been a number of times. From entering the office to being taken back I have been treated with courtesy and on time. Making convenient appointments is easy.
- Shelley H.
F

Rating
My Pulmonologist set me up with this company after I relocated to Tucson from Florida. Bringing me my equipment and a request for supplies was exemplary. Then a few months later. A lady rushed me through a bunch of paperwork, telling me the new name of the company was S.T.A.R.S.
This was the last I heard from them.
I've had some non-related health problems and 2 major surgeries over the past couple of years, and relocated to another local address.
I recently contacted this company because I had been very sick and had to use the straight 02 canister that I had to use for emergency therapy. I also had run out of supplies, and my oxygen concentrators had never been serviced.
The woman I spoke to,
Richmond Sleep Clinics Provider Name Locked
- STARS
tried to turn the tables on me, She BLAMED ME FOR the company NOT SERVICING my equipment. She CLAIMED THEY had BEEN TRYING TO CONTACT ME, AND I WAS GONE WITH NO FORWARDING ADDRESS. That they had put a few doortags on my apartment door.
She said my doctor DIDN’T KNOW WHERE I WAS, and that THEY CALLED MY SISTER AND DAUGHTER TO NO AVAIL, trying to find me and they were about to write off my equipment
This is so ridiculous I hardly know where to start!! Yes, I moved across town and had to get a different pulmonologist because mine moved hospitals. I had my mail forwarded immediately.
Long story short..This woman was trying to put their incompetence and laziness as my supplier into my lap.
SHE SUPPOSEDLY TRANSFERRED ME TO HER SUPERVISOR..I WAS CUT OFF. THEN SHE TOLD ME THAT HER SUPERVISOR HAD LEFT FOR THE DAY, AND I WOULD RECEIVE A CALL FIRST THING IN THE MORNING.
THEY NEVER FOLLOWED UP. NO ONE EVER CALLED ME.
SAID IT WAS “CONVENIENT” THAT I WAS CALLING NOW, SINCE I “NEEDED” SOMETHING
I have a chronic
Richmond Sleep Clinics Provider Name Locked
disease. I don't need the added stress of these unprofessionals trying to blame me for not doing their job.
- Michele O.
C

Rating
The man was giving his briefing to his nurses and I've never been asked to
Richmond Sleep Clinics Provider Name Locked
my personal information but he was just spilling out all of my personal details in my file. He has no respect for anyone else’s time. You always focus on the positive but he just takes hope away and tells me all the things I'm doing wrong. I'm in the medical world as well and you do not judge others but he does.
- Guy E P.
C

Rating
We set an appt that he didn't keep. Refused to do blood work more than once a week as requested by family doctor. Proclaimed out loud that he did this and that... Outright
Richmond Sleep Clinics Provider Name Locked
as the nurses did it all. We were told when checked in that we would see the doctor every Monday, Wednesday and Friday. That's not happening. Poor communication skills and lack follow through can be downrigt dangerous!
- Lauren P.
A

Rating
I have been seeing the doctor for about 1 year. He has a wonderful bedside manner and I immediately felt comfortable with him. He is an extremely competent doctor and trained at
Richmond Sleep Clinics Provider Name Locked
. He pretty much assessed where I was at just by talking with me and backed up his opinion with a sleep study. They have a great facility and it feels like a spa. He has a great sleep technician who makes you feel as comfortable as possible. If I ever have any problems with my sleep apnea machine they have an advocate I can easily reach for help. I have had no problem at all with scheduling.
- ANN C.
D

Rating
Technician the first time got rough pulling off the prongs in the morning, kind of hurt but that's OK. The main problem is billing. I have very good insurance but watch out: they are very careful not to explain the payment terms ahead of time. I would never have signed up if they had disclosed the terms, if you don't use the machine more than 70% of the time you end up tricked into a year long payment plan. They don't tell you until you are already in the plan, between you and your insurance company it ends up costing many thousands for what is basically a fancy air pump. They also have set up a "separate business" (quotes) for billing of equipment which happens to use the same website etc., Advanced Health Services.
- Jason K.
D

Rating
I contacted SMA on
Richmond Sleep Clinics Provider Name Locked
23 and was told that to make an appointment with a new physician, I would have to get a "transfer of care" from Dr.
Richmond Sleep Clinics Provider Name Locked
who has left the association to set up his own practice.
Richmond Sleep Clinics Provider Name Locked
agreed to start the paperwork and let me know when it came it.
I called today and was told that they just got the paperwork. However, the president of SMA--Dr
Richmond Sleep Clinics Provider Name Locked
--reviewed it and I was told that they would not take me on as a patient. I was disappointed but given that I have medical insurance and pay my medical bills promptly, I assume that they must be concerned about some sort of lawsuit if they accept me as a patient. But that is just a guess since one of the most annoying aspects of this is that they would not tell me WHY they wouldn't accept me as a patient.
When I talked to them in December they implied that they had accepted a transfer for at least one other patient since Dr.
Richmond Sleep Clinics Provider Name Locked
left. And if they knew then that they were not going to accept the transfer then why didn't they tell me so I could start looking for some other sleep doctor right then rather than wasting a month of my time?
Maybe this is a one time situation but maybe there are underlying problems with
Richmond Sleep Clinics Provider Name Locked
. I certainly don't know but I do urge caution to any Angie's List viewers who are considering using these doctors! One reason I chose a doctor at SMA originally was that I though having multiple physicians in the practice meant I would have continuity of care if something happened to one physician. Obviously I was mistaken!
- James V.
N

Rating
Staff is rude, and if you call and ask questions they hang up on you. They transfer you from one person to the other, and you can never get the answers you need.

We have been waiting over 4 days to get an order straightened out, and it still has yet to happen.

It has just been a very unprofessional and very frustrating experience every time we deal with this clinic.
- Judy S.

Sleep Clinics in Richmond

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Cecilia Santos MD

5500 Monument Ave
Richmond

Harris, Dr.J. Kim

165 Wadsworth Dr
Richmond

Iqbal, Dr. Suleman H.

1800 Glenside Dr
Richmond

Johnson, Dr. Michael D.

9924 Midlothian Tpke
Richmond

Midlothian Chiropractic and Acupuncture Center

9924 Midlothian Turnpike
Richmond

Pulmonary Associates Of Richmond

1000 Boulders Pkwy
Richmond

Pulmonary Associates of Richmond

1000 Boulders Pkwy
Richmond

Sleep Disorders Center of Virginia

1800 Glenside Dr
Richmond

Snoring: The Cure

9101 W. Sahara Ave.

Swanson, Dr. Joshua

5100 Southpoint Pkwy
Fredericksburg

Timothy Stewart DDS,DMD

2902 Hungary Spring Rd
Henrico

Winston Chiropractic Care

11175 Ridgefield Pkwy
Richmond

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