Richmond Nursing Home Facilities

in Richmond, VA

60
Nursing Home Facilities are
in Richmond

12
Nursing Home Facilities in Richmond
are top rated

B
Rated by
WILLIAM B.
"It is a beautiful facility which is well-maintained. The majority of staff members are personable and take pride in the care they provide. The people in the activities department" interact with residents in a positive way, and I always admire their enthusiasm and dedication. Unfortunately, there tends to be a rather high turnover among staff members who provide the personal care many residents require in dressing, grooming, bathing, toileting, etc. I realize the people performing these tasks tend to be poorly paid in most facilities--so raise their pay and attract the highest quality people you can find! Provide more direct supervision of these employees to ensure that they perform their duties in an exemplary manner. Meals seem to be nourishing, provide a variety of options, and look appealing most of the time. Communication between family members and staff physicians and nurses has declined in recent years. Sometimes I feel this facility rests on its laurels instead of striving to improve upon the services it provides. They provide nice touches such as freshly baked cookies, popcorn, and coffee which are available to visitors.. That presents an inviting, personal feel to the facility, but I wish they would invest that money in staff upgrades and resident care. I must say that whenever I have complained about something, staff members respond to me in a prompt manner and we are able to get things resolved. Overall, I am glad we made the decision to place our family member at
, and I believe it is one of the better residential care facilities in the St.
area.
B
Rated by
STEVEN J F.
"Resident was @ CNR for 30 days total: 3/20 through 4/20/2012. She underwent physical therapy twice daily as scheduled during the 8 weeks, and she steadily gained weight, around 10" pounds. Remember, it is up to the resident and/or authorized representative(s) to check all doctors orders and that proper medications are being administered each and every time as directed by the physician. Resident states her rehab experiences were very helpful. The entire staff: nursing, environmental, PT, administration, social workers, and physicians were professional and presented a very caring attitude to all the residents during her stay, allowing resident to complete her visitation in record time. NOTE: It would have assisted the resident's weight gain if some of the meals presented to resident, who was on a soft mechanical diet were, indeed, easily chewed and swallowed. The kitchen staff does an admirable job feeding ~100 residents daily. As usual, it is up to the resident's family to double check the resident's nutritional intake daily. There were two (2) family/staff meetings - one immediately after admission, and one one day prior to disposition, at which time the resident's health/care plan(s) were studied and implemented, with the resident present at both meetings. NOTE: There was an unannounced meeting of the resident's quartersmate and her family in the shared quarters, on Easter afternoon. As we all know, family member meetings should be held in the Conference Room if a resident is sharing a room. This resident did not buzz the nurses' station to complain on Easter afternoon. Facilities are bright, well-lit, airy, free of any detrimental odor. Environmental staff are always available and do their best in maintaining sanitation. New outdoor area for patients to sit and relax was constructed, as well as new hall flooring. There was a Home Visit by the PT staff, at which time we all signed off on the PT Discharge Checklist for Residents Returning Home. Resident was discharged home the next day after the Home Visit, and after the nursing staff completed the Observation Matrix Report, which also lists the medications/treatment orders, a discharge checklist, and ASC Home Discharge Instructions. HOWEVER. The Admissions (A&D) staff should coordinate each and every discharge with the resident and/or receiving party to discuss all payment issues prior to discharge. There is no checklist at discharge for the nursing staff to coordinate with the A&D office as far as payment for the residents' charges while at CNR: self-pay, insurance, Medicare, Medicaid, dual coverage, other. One month after discharge, the resident received a form letter from the CNR Business Office indicating an amount due -- without a letter of explanation (
). Said amount was the coinsurance amount due CNR, since Medicare pays only for the first 21 days in a SNF. It is certainly not a good business practice to request money from a former resident, certainly before 60 days after discharge and before billing insurance, without a accompanying
for the ex-resident. The A&D staff had not coordinated payment with the resident prior to discharge to home care. Also, it would behoove the resident and/or their authorized representative to check the billings from CNR to Medicare (on the
web site, if possible) to clarify all charges and that no incorrect billings to
or the insurance company occur. We are still disputing occupational therapy and speech therapy items charged to
from CNR at this time, and
has been notified. In conclusion, we recommend placement your loved one(s) at this facility if and when their need arises for rehabilitative services.
B
Rated by
STEVEN J F.
"Resident was @ CNR for 30 days total: 3/20 through 3/20/2012. She underwent physical therapy twice daily as scheduled during the 8 weeks, and she steadily gained weight, around 10" pounds. Remember, it is up to the resident and/or authorized representative(s) to check all doctors orders and that proper medications are being administered each and every time as directed by the physician. Resident states her rehab experiences were very helpful. The entire staff: nursing, environmental, PT, administration, social workers, and physicians were professional and presented a very caring attitude to all the residents during her stay, allowing resident to complete her visitation in record time. NOTE: It would have assisted the resident's weight gain if some of the meals presented to resident, who was on a soft mechanical diet were, indeed, easily chewed and swallowed. The kitchen staff does an admirable job feeding ~100 residents daily. As usual, it is up to the resident's family to double check the resident's nutritional intake daily. There were two (20 family/staff meetings - one immediately after admission, and one one day prior to disposition, at which time the resident's health/care plan(s) were studied and implemented, with the resident present at both meetings. NOTE: There was an unannounced meeting of the resident's quartersmate and her family in the shared quarters, on Easter afternoon. As we all know, family member meetings should be held in the Conference Room if a resident is sharing a room. This resident did not buzz the nurses' station to complain on Easter afternoon. Facilities are bright, well-lit, airy, free of any detrimental odor. Environmental staff are always available and do their best in maintaining sanitation. New outdoor area for patients to sit and relax was constructed, as well as new hall flooring. There was a Home Visit by the PT staff, at which time we all signed off on the PT Discharge Checklist for Residents Returning Home. Resident was discharged home the next day after the Home Visit, and after the nursing staff completed the Observation Matrix Report, which also lists the medications/treatment orders, a discharge checklist, and ASC Home Discharge Instructions. HOWEVER. The Admissions (A&D) staff should coordinate each and every discharge with the resident and/or receiving party to discuss all payment issues prior to discharge. There is no checklist at discharge for the nursing staff to coordinate with the A&D office as far as payment for the residents' charges while at CNR: self-pay, insurance, Medicare, Medicaid, dual coverage, other. One month after discharge, the resident received a form letter from the CNR Business Office indicating an amount due -- without a letter of explanation (
). Said amount was the coinsurance amount due CNR, since Medicare pays only for the first 21 days in a SNF. It is certainly not a good business practice to request money from a former resident, certainly before 60 days after discharge and before billing insurance, without a accompanying
for the ex-resident. The A&D staff had not coordinated payment with the resident prior to discharge to home care. Also, it would behoove the resident and/or their authorized representative to check the billings from CNR to Medicare (on the
web site, if possible) to clarify all charges and that no incorrect billings to
or the insurance company occur. We are still disputing occupational therapy and speech therapy items charged to
from CNR at this time, and
has been notified. In conclusion, we recommend placement your loved one(s) at this facility if and when their need arises for rehabilitative services. NOTE TO A.L. STAFF (
,SPECIFICALLY, WITH WHOM I SPOKE THIS AFTERNOON) I PLACED THIS REVIEW WITH THE PARENT COMPANY OF CNR, SO THAT YOUR STAFF MAY MAKE THE ELECTRONIC TRANSFER OF THIS REVIEW TO COMMUNITY REHABILITATION & NURSING. THANKS!

Richmond Elder Care Articles

Elder Care reviews in Richmond

F

Rating
The facility was dirty. The vent out of the heating unit was half on/half off. If my sister-in-law did not like what was being served for dinner, they would bring her an alternative, and that was sometimes two pieces of bread with a slice of cheese. It was not very good at all. They have rooms available, and they always have beds available there. It was not a pleasant place to be. They were very understaffed, so it is hard to give them a rating when they
Richmond Nursing Home Facilities Provider Name Locked
’t have the personnel to accomplish the tasks. The nursing staff was reasonably responsive for their staffing levels. They were as friendly as they could be in their situation. I was never in the office, and I was not the primary person with whom they communicated. They could not release the medical information to me since it was my sister-in-law, so they would release the information to her daughter when she was available. She was home for a few hours the day she was released from the nursing home after being there for over 20 days. She got very dizzy and wound up back in the hospital. She had a urinary tract infection, so she came home from the nursing home sick. I would never go there.
- Carol U.
C

Rating
My mothers loves her apartment at
Richmond Nursing Home Facilities Provider Name Locked
. The location is reasonably clean and attractive, but can use some updating. The staff is nice. The food is average, my mother occasionally complains about it. There are a number of levels of care at
Richmond Nursing Home Facilities Provider Name Locked
that each resident pays. You are charged for any extra levels of care, however, they do not staff according to levels of care but rather the number of residents. My mother is still a resident at
Richmond Nursing Home Facilities Provider Name Locked
, but I will move her if the staffing does not increase.
- GREG AND MARIUM J.
A

Rating
I think it is a very good nursing home. The patients are well taken care of there. They are not soiled. Everyone is very attentive to the patients. It does not smell like peat, which is a big issue with nursing homes. A member of my church has had two of her aunts there. They do a lot of extra events. They have an annual beauty contest for the men and the women respectively. It really keeps the residents stimulated; they can do their own little businesses. The residents can make jewelry, toys; etc. They really keep them active, which is really important for a nursing home. They also allow them to have ministers come in once a week for services, which is nice.
- Jeaniene O.
A

Rating
Richmond Nursing Home Facilities Provider Name Locked
is wonderful. This was not the first time we have used her, she had been with another hospice and help another family member in the past, but is now with Lighthouse. We sought her out for my father and both she and all of Lighthouse gave an excellent service.

They first came to him at his at his nursing home and started working very quickly.
- Loretta J.
N

Rating
My mother was cared for much more than in home care. Owners kept me aprised of everything, no matter how small. I could not have cared for her the way they did. Anticipated things before it became a problem.
- Darlene S.
F

Rating
I contacted this company several times including, phone calls and through their website. In all cases I received no response.
- Mary E.
A

Rating
The facility is kept clean and fresh, and so are the patients.
His treatment has included physical, occupational, and speech thereapy, provided daily on Monday-Friday. In our experience thus far, the therapists are highly motivated and show personal interest in their patients.
We have visited at different times on different days, and have been impressed with the staff and the facility. They are cooperative and seem to enjoy their work. The patients are treated with dignity and respect.
The food seems to be nutritional and appealing.
- Anna M.

All Nursing Home Facilities in Richmond, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Place For Mom

1300 Dexter Ave N

ARENE ASSISTED LIVING

425 N 32ND ST
Richmond

ASHLAND CONVALESCENT CTR

906 THOMPSON ST
Ashland

AVENS ADULT HOME

2912 CHAMBERLAYNE AVE
Richmond

BEAUFONT HEALTH CARE CTR

200 HIOAKS RD
Richmond

BETH SHALOM LIFE CARE COMM

1600 JOHN ROLFE PKWY
Henrico

BRICE'S VILLA

1020 ELM DR
Mechanicsville

BROOK HAVEN REST HOME

610 FOURQUREAN LN
Richmond

BROOK-HAVEN REST HOME NORTH

9 N BOULEVARD
Richmond

Circle Center Adult Day Services

4900 W Marshall St
Richmond

CLC WEST HAMPTON

1901 LIBBIE AVE
Richmond

CONVALESCENT CARE INC

7300 FOREST AVE
Richmond

COVENANT COLUMNS MANOR INC

510 PARK AVE
Richmond

DOSWELL HOUSE

10344 DOSWELL RD
Doswell

EASTERN STAR HOME OF VA

4101 NINE MILE RD
Richmond

ELIZABETH ADAM CRUMP MANOR

3600 MOUNTAIN RD
Glen Allen

ELSIE GRACE ESTATES

2135 STAVEMILL ESTATES DR
Powhatan

ESSENE INC

4332 WORSHAM RD
Powhatan

GLENBURNIE REHABILITATION

1901 LIBBIE AVE
Richmond

GOLDEN LIVING COMMUNITY FREDERICKSBURG

3902 PLANK RD
Fredericksburg

HAMILTON WEST

309 W WASHINGTON ST
Petersburg

HANOVER HEALTH CARE CTR

8139 LEE DAVIS RD
Mechanicsville

HENRICO HEALTH CARE CTR

561 N AIRPORT DR
Henrico

HERMITAGE AT CEDARFIELD

2300 CEDARFIELD PKWY
Henrico

Home Care Assistance of Richmond

1324 Gaskins Road
Henrico

K E ANDERSON

1812 E GRACE ST
Richmond

LA ROSS FONTAINE REST HOME

2514 W GRACE ST
Richmond

LAKEWOOD MANOR

1900 LAUDERDALE DR
Henrico

LAURELS OF WILLOW CREEK

11611 ROBIOUS RD
Midlothian

LAURELS UNIVERSITY PARK

2420 PEMBERTON RD
Henrico

LEXINGTON COURT

1776 CAMBRIDGE DR
Henrico

LUCY CORR VILLAGE

6800 LUCY CORR CT
Chesterfield

MANOR CARE HEALTH SVC

1719 BELLEVUE AVE
Richmond

MANOR CARE HEALTH SVC

2125 HILLIARD RD
Henrico

Masonic Home

4101 Nine Mile Rd
Richmond

Meadow Glen Assisted Living

2400 Gaskins Road
Henrico

Meadow Glen Assisted Living Richmond

2400 Gaskins Road
Henrico

Morningside Of Bellgrade

2800 Polo Pkwy
Midlothian

NEL-BROOK WEST REST HOME

2223 W GRACE ST
Richmond

OUR LADY OF HOPE HEALTH CTR

13700 N GAYTON RD
Henrico

PARHAM HEALTH CARE & REHAB CTR

2400 E PARHAM RD
Henrico

RICHMOND NURSING HOME

1900 COOL LN
Richmond

RUXTON HEALTH & REHAB CTR

4403 FOREST HILL AVE
Richmond

Sharon Fields CNA Nurse

10804 London Dr
Glen Allen

Sheltering Arms Rehabilitation

13700 St Francis Blvd
Midlothian

Southerland Place - Midlothian

14016 Turnberry Ln
Midlothian

ST FRANCIS HOME

2511 WISE ST
Richmond

The Go To Guys

2761 Birdsong Lane
Powhatan

The Haven

4350 Sandy Valley Rd
Mechanicsville

The Hermitage At Cedardield

2300 Cedarfield Pkwy
Henrico

The Laurels of Bon Air

9101 Bon Air Crossing Dr
Richmond

TIFFANIE MANOR

115 N JEFFERSON ST
Richmond

TREE OF LIFE SVC

11830 CHASE WELLESLEY DR
Henrico

TRI-CITY GARDEN VILLA

36 W FILLMORE ST
Petersburg

TURNER'S ADULT CARE SVC

2000 BARTON AVE
Richmond

United Phlebotomy Group LLC

6601 Little River Turnpike
Alexandria

UNIVERSITY PARK HEALTH CARE

2420 PEMBERTON RD
Henrico

Westport Health Care Center

7300 Forest Ave
Richmond

WINDSOR HEALTH CARE & REHAB

3600 GROVE AVE
Richmond

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