Richmond Warranty Companies

in Richmond, VA

Local Articles in Richmond

Craig Deitch, a service technician at highly rated Hugh White Honda in Columbus, Ohio, checks the oil during a routine warranty service. (Photo by Joe Maiorana)
Auto Service, Warranty Companies - Non-Home

Purchasing an extended auto warranty may prove useful for some car owners, or a waste of money for others. Before buying, consumers should weigh all options and heed the advice of experts to avoid getting scammed.

(Photo courtesy of Angie's List member Sara D.)
Auto Service, Warranty Companies - Non-Home

An extended auto warranty or service contract is option with most car purchases, but reading the fine print is an essential step.

Angie's List
Health Insurance - Agents & Companies, Health Insurance - Brokers, Insurance Agencies, Warranty Companies - Non-Home

Be worry-free when purchasing gift cards. New protection rules are now in effect.

Angie's List
Appliance Sales, Computer Sales, Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair, Playground Equipment, Pool & Spa Service, Siding, Solar Panels, Stereo & Home Theater Systems, Warranty Companies - Home, Warranty Companies - Non-Home, Windows, Windows - Safety & Security Film

Before you make that big-ticket purchase, whether it be electronics or a home appliance, be aware that you’ll likely be encouraged to buy an extended warranty to go with it. But are they worth the money?

Angie's Answers

?
?
?

First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them.  This way they can not collect money on your behalf.  Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged.  Second, call the contractor and tell them you will not be needing their services afterall.  Did your husband pay a deposit?  If so it may be non-refundable.  Then follow up with a certified letter. 

 

An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation.  This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to.  The contractor's office should be local.  A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read.  There's no arguing whether they received it or not by doing that.

 

Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck.  Some people find out a much harder way.  While these guys may be legitimate you should always do your homework on a contractor before signing the contract.  Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.

 

Todd Shell

Todd's Home Services

San Antonio, TX

?
?
?
Consider going to library an reading Consumer Reports rating on home insurance companies in your area.  For affordabilty elect the highest deductable you can stomach.  This will lower your premioum, I went thru Costco, they and Sam's Club can be a valuable resource for home and car insurance. Shop on line with your needs to save money.  Unless you have major assets forget large policy. For your gutter and roofing needs see my blog.
Jim Casper 

Warranty Company reviews in Richmond

F

Rating
The warranty stated that it would cover my manifold that had cracked. Well, they got out of paying for the manifold because of carbon build up which happens when the manifold cracks. I spoke with several people including a manager without any success.
- Gerri D.
A

Rating
it went really well, but did take some time. replacement parts were sent overnight delivery but we had to find local repair person as we live in a remote, rural community. once the repair failed, replacement funds were offered and were reasonable to buy a comparable new tv.
- jim G.
F

Rating
We got the warranty with our home purchase. So in exchange for the fee, you're supposed to have repair coverage. Instead, you get underpaid service providers who attempt to sell you additional 'necessary' work not covered by the warranty. Our a/c condenser unit literally blew up and caught fire and hence the unit had to be replaced. The warranty only paid for about half of it, it's crazy what wasn't covered and it took weeks to get them to pay. The real problem I had was that we got very conflicting information from the service people who came to do the work. To be fair, a few were good and honest but I cannot say they all were. Some asked for additional fees, incorrectly claimed things were not covered when they were, etc. It was a constant battle. Once the a/c contractor realized he would have to change out the entire unit for a very low fee paid by the warranty company it took quite some time to get the work done. The whole time they kept pushing us to pay more for additional work. It was a wearying and depressing experience the whole way through.
- Sarah O.
B

Rating
Richmond Warranty Companies Provider Name Locked
warranty gave us peace of mind. We started a contract with AHS when we became home owners. Having the policy in place was reassuring in case surprises came up during the first year. It took some time for us to figure out the best use of the plan. For example, we learned to speak to the customer service department when making a service request instead of the service request line to be sure we requested the right services. We learned how to request service so that all service would be covered under one request instead of multiple requests. We learned that if service provided failed we should not pay another service fee for the next fix. After learning how to use the plan best, we are pleased with the coverage and with the peace of mind. We decided to renew for another year.
- John W.
D

Rating
Richmond Warranty Companies Provider Name Locked
Denies Refrigerator Warranty Through Confusion and delay -
Lesson Learned: NEVER Purchase a
Richmond Warranty Companies Provider Name Locked
Appliance and Expect Them to Uphold the Warranty
Whoever said that Corporations have consciences has never owned a
Richmond Warranty Companies Provider Name Locked
Refrigerator that failed while under warranty. We had a RF266AEBP refrigerator for 4 years. It had a 5 year warranty on closed system parts such as the compressor. The compressor failed in its fourth year. A nice long life you might say but still under warranty. This failure happened on December 20th 2014. It was not until March 10th when I finally pulled the plug on working with
Richmond Warranty Companies Provider Name Locked
“Executive Customer Service”. Their response seemed to be designed to beat me down, tire me out, and leave me wondering and lost. We had 3 service calls over these months and during this entire time our food was on our patio where the temperature would dip well below freezing at night. Here is some of the incompetent miss handling they exhibited:
• They sent us a service outfit that was not authorized to do warranty work on their refrigerators.
• They said at one point that the compressor had a warranty, not the refrigerator.
• They left me holding on the phone for up to 20 minutes (but would tell me it was going to be 3 min).
• Said that I would have had to have purchased a warranty at the time of purchase to get coverage.
• They could not seem to get the magical 7000 number from the service provider .• Even after we had 3 service people out, had the compressor replaced and had spent two months without a fridge, they were going to send someone to confirm that it was the compressor issue.I pulled the plug after 2.5 months when they said it would be another 4 days before we would get the form that we needed to attach the pictures to and send in the “Executive Customer Service” . AND, that we would need to hold on to the old unit until the inspection, forms and pictures were reviewed and by their Refunds and Exchange Department. At that point we had already ordered a replacement refrigerator.So, if you choose to purchase a
Richmond Warranty Companies Provider Name Locked
refrigerator, rip up the warranty, assume that it will not be honored. If you do choose to try to get them to stand up for what they promised, be ready for months of delay and misinformation. Very sad, very sad indeed.
- Stuart C.
F

Rating
"BUYER RUN FOR YOUR LIFE"... I will preface this review with the fact
that I sincerely believe that two companies (
Richmond Warranty Companies Provider Name Locked
Furniture Homestore
&
Richmond Warranty Companies Provider Name Locked
- MFS) are working together to scam
consumers like myself out of thousands of dollars and trapping us to
deal with many years of poorly constructed furniture. SERIOUSLY, how do
companies like this stay in business and continue to pray on good
people? My wife and I purchased our first living room leather reclining
sofa, loveseat, & chair from
Richmond Warranty Companies Provider Name Locked
Furniture Homestore, RIVER CITY
MARKETPLACE, Jacksonville, FL 32257 on 6/8/2008 for $2629.97 plus tax,
$159.99
Richmond Warranty Companies Provider Name Locked
fee, and $249.90 5 year comprehensive protection plan
through
Richmond Warranty Companies Provider Name Locked
. So well over $3,000.00 by the time
we were sitting in it in our living room. And sitting in it was the
problem, in just over a year of regular use we started having trouble
with one reclining mechanism after another. We reported this to
Richmond Warranty Companies Provider Name Locked
in June of 2009 and after hours and days of providing them
everything they should have had in their system anyway we were able to
get a technician out that determined immediately the mechanisms were
non-repairable and the set needed to be replaced. So, after several
more hours, days of red tape, jumping through hoops, etc
Richmond Warranty Companies Provider Name Locked

Furniture Services (MFS) agreed to replace the set... Great, but
problem, this set is no longer available and just so happens there is no
set in the store, (
Richmond Warranty Companies Provider Name Locked
Furniture Homestore, RIVER CITY
MARKETPLACE, Jacksonville, FL 32257), that is of is close to the price
or in the same arrangement, etc... Hmmmmm, so we end up spending an
extra thousand over our credit for the old set on the new set, We also
purchase a new 5 year comprehensive protection plan from
Richmond Warranty Companies Provider Name Locked

Furniture Services (MFS) warranty this time costing us $349.99. Great,
right, WRONG, our new set also has four recliners in it and under very
normal use we starting noticing issues about a year after purchase,
pattern here ya think? Now this is where things really start getting
SHADY...! When we attempted to report the claim to
Richmond Warranty Companies Provider Name Locked
in June of
2010 it seems 10 times more difficult then our first grueling experience
being asked to provide everything but the kitchen sink. When we called
Richmond Warranty Companies Provider Name Locked
this time their reps seemed highly trained in trying to find
any little loophole they can to deny the claim due to a way they
interpret a clause in the warrenty contract. Once we got through that
defense that took several hous, months, multiple phone calls, providing
receipts, copies of warrenty, etc we finally were able to get a
technician out to inspect / repair our broken sofa's in April of 2011
almost a year later. The same thing was occurring with this set that
occurred with the previous set! Even the technician stated that he had
been replacing reclining mechanisms like crazy on sets like ours. He
said, "as a matter of fact, I was not supposed to, but I have a couple
extra mechanisms on my truck and will replace for you. " Well, that
was only a temporary fix to prolong the inevitable, and in September of
2012 we attempted to report it again, and this time
Richmond Warranty Companies Provider Name Locked

Services (MFS) had a impenetrable force field of trying to consume our
life to resolve. We then attempted to contact
Richmond Warranty Companies Provider Name Locked
Furniture
Homestore where we purchased both sets and they referred us to the
corporate office in Jacksonville. When we contacted them we were
getting a simular runaround that we experienced with
Richmond Warranty Companies Provider Name Locked
.
Richmond Warranty Companies Provider Name Locked

asked us to take pictures, provide the serial #'s of the units, etc, and
they would get back to us. When they did finally get back to us
several weeks later, they stated, "sorry sir, but you are out of your 30
day reporting window and will not be able to do anything for you". So,
we immediately called
Richmond Warranty Companies Provider Name Locked
and they said verbatim the very same
thing like it was script. So, here we are now in 2014 with about six
months left on our warranty and we are trying one last effort to get
this resolved... We have been met with even greater resistance and told
firmly by both companies that our claim is DENIED... We have now done
everything short of hiring an attorney to resolve. We have spent over
$5000.00 since 2008 and endured many grueling hours, days, months, years
of pain and suffering trying to get to a place where we have
comfortable living room furniture that we are proud of! Do you know how
embarrasing it is to have freinds and family over and to constantly
have to make excuses why your furniture is not functioning properly,
etc...! At this point, we do not even care about the money, we have
invested way more of our life in this problem then anyone should have to
invest... All I can say is AHHHHHHHHHHHHHH, let JUSTICE be done...!


- William S.
A

Rating
First rate job! Our heat gave out while we were gone; came back Sunday to a cold house. Called
Richmond Warranty Companies Provider Name Locked
first thing Monday morning and I had someone to look at it before noon (ahead of schedule!) The unit was beyond economical repair (19 years old too), By 3PM I had an estimator here who went over all my options. There was zero pressure to buy an expensive model; in fact, after asking some questions about how long we intended to keep the house etc., he recommended one of the less expensive ones. I was worried it would take awhile to get it installed (another cold snap was coming in two days) but the crew was back promptly at 8AM the next morning (as scheduled). Efficient, fast work with attention to detail! Everything works as advertised, and they left no mess inside or out.







If you're looking for quality AC/heating work at reasonable price, and great service, this is who to call in the Pensacola area. They offer military discount too.
- Stan A.

All Warranty Companies in Richmond, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Shop Local Warranty Company Services in Richmond

Join Angie's List to get the best local reviews in Richmond.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Warranty Company
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money