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Over 2,694 reviews for
Richmond Internet Service Providers from people just like you.

"I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours" (never more than 8), maybe 3 times (always from lightning storms). I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time. I've always been able to fully enjoy YouTube, so the speed issue was small. A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services." I'm even able to carry my laptop and the wireless modem to a 's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.

-William L.

"First of all, when I was exploring the alternative options to COMCAST I contacted the rep asked about the $29.00 internet "access"" fee. I was told that customarily waiver the "access" fee and that the waiver would apply to me. After I received my first bill, I found the charge on my bill (spread over 3 months). I called and got only $10.00 removed from the bill. During installation I was told by the tech that there was no way in which my VCR could work with my current TV, since it was an older model and there was no way my series 2 TIVO could work as it did prior to the installation. So I was left with no VCR nor the TIVO working. I asked him why I could not use a splitter on the input coax line so that I could simultaneously use the TV and TIVO. He said that was impossible because of electrical "impedance". He left with no solution. Subsequently, I have successfully installed a $15 splitter and reconfigured the wiring so that no only does my VCR work, but also my TIVO. I don't know whether he was incompetent or whether he was trying to sell me his DVR for a monthly fee of $20, which he repeatedly said was my option to replace my TIVO.

-Paul F.

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Angie's Answers


Internet Provider reviews in Richmond


was very good when it came to the installation of the service. They took a lot of time to explain to us how everything worked. I have not really had it that long but so far everything is really good with it. They were very thorough.

They kept bugging me to switch to them and finally I did. The service started going downhill and by the end of the month it was completely out. Over the course of the month, I spent a total of six hours on the phone calling tech support that was located in India. They all said it was my fault and not their issue to solve. Finally, I reached a very educated ...More sounding man who may have studied abroad because he had really good English. He totally got what was going on. He knew the problem and sent a crew out to fix it. It was just the point of all the wasted hours on the phone and one month with no service that I paid for. I pay about $40 a month for the service. I am still using them for now.

Cavalier sent me a DSL modem and software, which I installed myself. It was easy and straightforward to set-up. The Internet was not as fast as broadband cable Internet. The service would go down about once a month, and the outages could last up to 4 hours. I canceled the service mainly because I got a better deal from Comcast. I did not have to return the modem.

I was able to schedule my installation on a Saturday morning. The technician came exactly when he said he would be there. He had some trouble setting up the Internet, and it took him about an hour to complete. I have no complaints about the Internet service. I have not experienced an interruption yet, and it never seems to run slow.

Everything about is fantastic (throughout, both up and down, service continuity, responsiveness), except the price, which is double what my friends in other parts of the country pay. Guess that's what you get with a monopoly, eh?!
- AL B.

The service technician restored the Internet. However. All calls to customer service, technical support are outsourced to foreign countries. Unable to understand the broken English of foreign employees. Not only were this foreign technicians unable to solve the Internet connectivity issues but inform you as the customer 20 year ...More customer I am) that it will be three days to store your service. That is completely unacceptable. I researched and contacted the CEO of and had to be a witch to get Internet restored. The rented modem, from , needed replaced. it took 5 minutes for tech to switch it out. But had to go through HE__ double hockey stick to get through the foreign customer service. Now seeking home grown American company for tv and Internet service. Will switch if I find one. Verizon outsources jobs to foreign countries as well.
- Catherine D.

So... I've been with for 10 years. When I first moved into my house I didn't even own a TV and just had internet service. I paid less than $40/mo. A year later a salesman said that they were raising their prices $15/mo, but if I purchased basic cable that my rate would go up only $3 extra a month. I explained that I ...More didn't own a TV, but he insisted that it was a better deal with the basic cable.... so I got cable (with no TV) and started paying $42/mo. A year later, my fiance moved in with a TV and was thrilled that cable was already there. Not long after that my rate went up to over $50 - a rate increase to keep up with inflation. Somewhere around this time, I discovered that we were being charged an additional $10 a month for a box that we didn't have (they did correct this but I had to go into the main office). Then came the whole HD fiasco..... our 15 channels started being eliminated one by one until we were only left with 2-3 channels (even PBS was removed - how is that possible?) -- UNLESS we paid for the HD upgrade at $10 a month AND an HD box at an additional $8. So no we are up to $68 a month for BASIC cable and flimsy internet service. Internet service became maniacally slow. Not only did we have to restart our router daily to get any connectivity, but it would take me several minutes to download even small files and streaming anything was completely out of the question. When I called to complain about it, they told me I didn't even have internet service! ? I explained that I had been an internet customer for 8 years and was promptly told that I was not one now. But they would be happy to add it to my package for a mere $20 extra a month! This seemed unbelievable to me, but no one was willing to budge on this situation. I refused to pay the additional amount... thus now ending up with BASIC cable. Over the last two years, my bill has increased from $68 to approximately $78 (I say approximately because every month seemed to be slightly different but around this amount)... then late last year all the sudden there is a mysterious "HD Technology Fee" being added and of course all the taxes and other Fees seemed to have increased as well (2 communications sales taxes, a PEG Capital fee, Rights of Way Fee and another PEG capital fee) to total $93 a month! Seriously??????? Basic cable folks! no movies, no 100 channels... BASIC cable. Almost $100 a month! I'm done. I know most cable companies do similar things, but I think is about the worst... and I hate the idea that I have to call in or go in, whenever a mysterious charge gets added to my bill. I truly do not understand how they can get away with it. They wont with me any longer. Good riddance!

Internet Service Providers in Richmond

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Richmond


Alexander Technical Resources

1263 Glenwood Ave. SE

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Best Practice Institute

410 Evernia Street

Big Oak Studios, Inc.

3781 Westerre Parkway

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Channel Marketing Inc

P.O. Box 17294

Cheaper Than A Geek

Headquartered in Crofton with service worldwide


1-99 N Sycamore St

Comcast Richmond

1324 W Cary St

Comcast Richmond

1700 Blair St


1625 Lakes Pkwy.

Computer Doctors

3233 Loganwood Dr
Colonial Heights

Dish Network Richmond

2001 Lakeview Ave

Dish Network Richmond

5516 Falmouth Street


1121 Mall Dr.

Dynamic Web Solutions

1813 E. Broad Street

Epitome Networks

1600 E Parham Rd Ste A

Firm Forensics

600 E Main Street


7401 Summerhill Road

Full Century, Inc

10941 parkshire ln

General Business Services Tax Company

141-B East Belt Blvd

Global Business Pages

6820 Atmore Dr

Golphur Marketing

12423 Shore View Dr

Greater Works Business Services

100 River Street

House Call Computer Service, LLC

PO BOX 2113


Charles City

IML advertisement

2413 buckingham ave

Impression Marketing

13807 Village Mill Dr


4600 Touchton Road E, Building 100, Suite 150

JES Technical Solutions

15824 Maritime Court

Jonroc Website Design& Development

3210 W Marshall St

Joshua Prentice's Journalism

11254 Chester Garden Circle

Kings Branding

603 Twinridge Ln

LifeInfinity, LLC

2719 Mohawk Dr.


758 Kapahulu Ave

Modern Web Studios

1067 N Main St

MyBiz OnLine Services, LLC

7633 Hull Street Rd, Ste 102

Performance Media Placement

23172 Plaza Pointe


4208 old mountain road


1101 Brickell Avenue, South Tower

Rendezvou Social Networking Cafe

6838 Midlothian Turnpike

Set Your Sites WebDesign

P.O.Box 577
Colonial Heights

Smellycat Productions Richmond VA

530 E Main Street

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

Third Marble Marketing

4944 Millridge Pkwy



Verizon Fios Glen Allen

4101 Cox Road
Glen Allen

Verizon Fios Richmond

7320 Staples Mill Road

Verizon Wireless

11409 Midlothian Tpke

Virginia Broadband LLC

14115 Lovers Ln

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661


1803 Farragut Ave


11810 Parklawn Drive

Your Lifee

2400 quail oak dr
Ruther Glen

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