Richmond Lumber Stores

"I had to store the cabinets inside of my house. Cabinets were all good and ready to be installed. What should have taken 2 weeks including waiting for countertops, took 2 1/2 months. At the end of the first month, the basic cabinets were in, and the countertop was 80% done, but none of the trim work. If the installer said he would be at my place at ...more 8:00 a.m., you could expect him around noon. The installer did quality work, but was extremely slow and he would only show up one day a week at most, usually Friday, and he would stay until 10:30 pm or until I told him to leave. He got very offended when we finally complained to

. We sub-contracted painting, electrical work, and flooring ourselves. Our subcontractors came when the installer was not there, and never held him up. The electrician had to wait on the cabinet installer several times. We had planned on a one month disruption. This got to be ridiculous. HD takes your money up front and you are left without any recourse."

"I found the paint supply selection to be satisfactory. Lowe's had all of the items I needed such as brushes and drop cloths. Lowe's had about 5 "special" collections of paint from various designers such as . These required mixing. They also carried "standard" paint that did not require mixing. Each of ...more specialty paint cost about $22. I would recommend getting the

rather than the quart because the quart cost about $13. The mixing process took a little too long. There was only one person doing the mixing, so there were about 4 customers in line. I waited about 35 minutes just to get my paint mixed. Specialty paint cannot be returned. I did not find any computer assistance or the like, which would give me an estimate of how much paint I would need to buy (for given wall dimensions). I ended up needing to return to buy more paint."