Richmond Fireplace Installation And Maintenance Articles

Fireplace Installation And Maintenance reviews in Richmond

F

Rating
After we wrote a less than favorable review on Angie's List, the next time we needed service, they informed us that they blacklist clients who write negative reviews and would not deal with us any longer. The gas fireplace was a problem for years. After not being able to have it serviced by
Richmond Fireplace Contractors Provider Name Locked
, we finally found someone else to service the unit and it worked beautifully.
Richmond Fireplace Contractors Provider Name Locked
should work to
Richmond Fireplace Contractors Provider Name Locked
over dissatisfied clients and not blacklist them. Our fireplace did not work for two years, but another dealer has opened in the area and serviced it yesterday. We will finally be able to use our fireplace this winter.
- Blair N.
A

Rating
The chimney sweep was well done, and did not leave a mess in the living room. The two inspectors provided a detailed assessment of the condition of the chimney with pictures they had taken during the inspection.
- Michael M.
A

Rating
The visit from
Richmond Fireplace Contractors Provider Name Locked
was great. He showed up on time and was very clear when speaking to me about our chimney.
We had wanted him to come inspect our chimney before using it for the first time (we recently bought the house). He looked at the outside of the chimney (did not go up on the roof, but looked from the ground) and looked up into the chimney from inside our house.
He explained future work that we should consider doing very clearly and even showed me an example of what he was talking about by pointing at my neighbors house.
He walked me through how to open and close the flu and let me know that some customers have trouble with this type, but reassured me that if I needed help, just to give them a call.
At the end of his visit he wrote a detailed report of the visit and his recommendation for future work.
The only negative...For the work that was done, I feel like $80 was a little high considering all he really did was look at our roof and look up the chimney, but having the peace of mind is worth it to us.
- Jessica C.
B

Rating
Arrived on time, detail-oriented and kept the work-area clean. Didn't know how to fix the low voltage switch that turns the gas logs on....thought cleaning it would suffice; It didn't. Overall, he did an acceptable job and had everything been working properly with the fireplace I'd probably rate this provider a bit higher, but his inabililty to diagnose/fix our switch problem lowered the grade.
- CHARLES G.
B

Rating
I called to get the chimney cleaning & inspection offer found on Angie's list for a rental property I have; they answered right away and came that day. They called me back to say that the chimney cap / Lental? was deteriorated and would be a $350 repair, but they would take off what was spent on the inspection. They offered to do the work right away while they were there. In retrospect, I definately should have gotten at least 1 or 2 other quotes for the work, because it did seem a bit over priced for the small repair that was done. They also forgot to tell the tenant that they shouldn't use the fireplace for 24 hours so that the repairs could dry. That caused issues. Other than that, I was happy just to get the work taken care of quickly, and without too many scheduling issues.
- Gigi M.
A

Rating
I contacted the company, they sent someone out to do the repair work, he was incredible, diligent, friendly, professional and did what he said he was going to do in an extremely timely manner. I was very impressed with this company overall.
- Ty D.
B

Rating
They were hired to do a video inspection by the couple purchasing my condo. The results were that the
Richmond Fireplace Contractors Provider Name Locked
tiles were severely damaged, and the estimate to fix it was $7,000. I've only ever had a handful of fires, and I couldn't imagine they could have caused that amount of damage, so we got second opinions. Two other licensed and certified firms and a County Building inspector all cleared the fireplace as safe and undamaged. From our Level II inspection report: "(The Firm) could not see any major gaps or cracks and no evidence of a damaged flue from a fire. This flue is clean." I don't know what
Richmond Fireplace Contractors Provider Name Locked
charged the buyers for the inspection, but I ended up paying $215 for the other inspections to disprove the initial report. I feel like they were hoping that, as someone who's trying to sell in a bad
Richmond Fireplace Contractors Provider Name Locked
, I'd be desperate and would pay anything to get the deal done. I guess I should feel lucky--if it had been a reasonable estimate, I might have just hired them to do the (non-existent) work.

Update: I had originally rated them as an F, but I really appreciate
Richmond Fireplace Contractors Provider Name Locked
's response. Second opinions are a must for any project, and I can respect his estimate of the scope of work based on his belief that the tiles were faulty.
- Sunny S.
A

Rating
Very well. Pleasant experience in showroom. Measure on time and prompt. Delivery on time. Installation done very well.
- Roger B.
A

Rating
My husband called
Richmond Fireplace Contractors Provider Name Locked
on a Saturday and received a prompt call back. An appointment was made for the following Monday, and
Richmond Fireplace Contractors Provider Name Locked
and
Richmond Fireplace Contractors Provider Name Locked
came out that day and assessed the situation. Our gas log set was old and couldn't be repaired.
Richmond Fireplace Contractors Provider Name Locked
had a set of the replacement logs that we wanted in stock, so
Richmond Fireplace Contractors Provider Name Locked
and
Richmond Fireplace Contractors Provider Name Locked
came back the next day to install them. They were prompt, professional, knowledgable, and courteous. They answered all my questions and concerns. They also took great care to leave their work area spotless. I would not hesitate to use
Richmond Fireplace Contractors Provider Name Locked
's services in the future and recommend them highly.
- DIANNE B.
A

Rating
Showed up on time, had a large canvas mat to keep my house clean, listened to my complaint about draft and inserted insulation in the gap between the liner and the old chimney (no extra charge). Employee was courteous and seemed knowledgeable. Identified some parts that need replacing, took apart entire unit, cleaned and reassembled. He added some kind of glow rock near the bottom which, in combination with everything else being cleaned, looks really good. I'm pleasantly surprised by home much i like the fireplace now.
- Jason S.
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All Fireplace Contractors in Richmond, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3G construction

Burlington, NC

A Class Above Home Rehab

8703 Sedgemoor Drive
Henrico, VA

Absolute Stone Design

12151 Washington Hwy
Ashland, VA

Allstar Chimney Sweep

75 E Grace Street
Richmond, VA

Allstate Chimney Service

11234 Creek Wood Trail
Ashland, VA

Alphin and Associates LLC

22 Villa Ave
Gordonsville, VA

AMC Foundation Repair

5552 Raby Rd
Norfolk, VA

American Kitchen & Bath

1445 Stafford Market Place
Stafford, VA

American Specialty Construction, LLC

5607 Indigo Rd
Richmond, VA

ANK Granite LLC

17 S Mulberry St
Richmond, VA

Artistic Stone Design

11321 International Dr
N Chesterfiled, VA

Backyard Creations

4011 W Chapel Dr
Goochland, VA

Berkeley Design Group LLC

5317 Center St
Williamsburg, VA

BON AIR BETTER LIVING PRODUCTS

8801 FOREST HILL AVE
Richmond, VA

BURGWIN PLUMBING & GAS FITTING LLC

357 WALTON PARK RD
Midlothian, VA

Capitol Granite

1700 OAK LAKE BLVD
Midlothian, VA

Checkered Flag LLC

12403 Beauridge Ct
Midlothian, VA

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