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He had finished the work when it was getting a bit dark out, and the next day I noticed there was a little cement splatter on the wooden porch steps. I phoned and asked that he come back and clean up the splatter. He promptly returned and did some cleanup. At some point he saw me spreading bags of mulch and automatically jumped in and started mulching (I was preparing for the showing and sale of my home). In the end, he did more of the mulching of the front and back yards than I did, and never asked for a dime for helping. I feel that he cares not only about his work and his product, but about his customers.
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S. Chesterfield, VA
S. Chesterfield, Va