Mills is super nice and very responsive. ,The work was started & finished as promised, and he was willing to come down on his original quote (from $900 to $800) prior to starting the job. ...more />
A very basic job. I was a little disappointed that the brick wasn't replace in the same configuration as the rest of the retaining wall. The wall surrounds a raised bed between my house & the street. The original bricks (and the rest of the wall) were laid at an oblique angle giving the top of the wall a zig-zag look.
replaced the demolished section (next to the re-poured concrete) with the bricks laid flat. But I did not specify this in advance and I am generally satisfied with the work.
Overall, it's worth hiring
just to get someone who is committed to doing the work quickly, on time and as promised. I thought the price was high, but there were no surprises,
costs or add ons. Unfortunately too many contractors do not do what they promise; they take forever to finish and they nickle & dime you with extras on the final bill.
doesn't do that and he does quality work. "
Rated Review by Thomas G.
and his crew did an outstanding job for a very reasonable price. From start to finish
was direct, professional, and exceeded my expectations in all aspects of the job. They started the job promptly, worked ...more everyday, cleaned up after themselves daily, and finished sooner than I expected, with a walkway and steps that was better than I had imagined. I highly recommend
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Richmond Concrete Repair Contractors Reviews
arrived on time with his crew and they went to work. All work was performed in a satisfactory manner with professionalism courtesy and cleanliness."
"Installation was done by members of the family who own the company, no sub-contractors. The father has years of hands-on experience in stone masonry and is a true craftsman. His son is both the salesperson and one of the workers. The work was done perfectly with correct walkway pitch for water removal.
The price was truly wonderful. I got 3 bids. ...more This company had the lowest bid and was $2,500 lower than the highest bidder for the same job. I had specified to each bidder exactly the kind of paver I wished and the kind of foundation I wanted (depth of sand, gravel, etc.)
You can't beat best price and true craftsman workmanship."
"I reported them to the Department of Professional and Occupational Regulation telling them this company should have their license yanked. The asphalt is eroded and broken away with lots of cracks. I've tried to contact them by mail and phone and they won't call me back so I'm going to
"A.W. MASONRY & RESTORATION did a very good job on time and on budget. They were workmanlike and friendly. They had to work under some tough weather conditions with high heat and rain. Also working in The Fan district of
is difficult as parking is at a premium and neighbors are very close. They worked through all this obstacles ...more with patience and professionalism.
was always available to talk to when questions came up."
and his crew did an excellent job for me on the schedule he promised. When the job was finished he asked for less than the agreed price because the demolition of the old sidewalk was easier than he had expected. Not only was the work well done, I consider
to be an excellent guy to work with and enjoyed ...more the time he was around. I have other projects planned for the future and will use
was awesome. He returned my call quickly and was out to give me an estimate within 48 hours. He then emailed me a written estimate that covered everything we talked about with the price. He came out on the designated day with one of his workers and the job was handled quickly. He took great care to match the bricking and the ...more mortar. He put down a heavy duty tarp to protect the work overnight. He returned the next day to do the acid wash which cleaned the stairs and concrete porch are very nicely.
requested payment in cash versus check or credit card and provided a receipt on the spot when the money was given. "
"In my opinion, the work completed is of poor quality. See attached photos. Mr.
and I had contractual disagreements as well. Upon hearing my concerns, he was very responsive and offered a discount. I appreciate this discount, but am left very disappointed.
Member response to Provider Response dated Mar 11, ...more 2013:Mr.
and I had contractual disagreements. The contract states "installation of irregular shaped flagstone" and that" stone selection to be as agreed by owner and myself(contractor)". I picked irregular flagstone from a bunch of stones he suggested for the work and he agreed with my choice and picked up the stone. As Mr.
laid the most rectangular stones in the
, he didn't pause to question this. The most rectangular shapes in the bunch are not "irregular shapes". I thought he would choose the more irregular shapes and or manipulate the stone for the desired look. After all, he approved this stone, for "installation of irregular shaped flagstone". I do understand the possible gray area in this, but think as a professional, he should have questioned this before laying the work.
When I questioned the initial work, he reasoned that in the stone industry, irregular meant the face/ surface of the stone, not the sides. He also explained that the stones I had, couldn't be used for a walkway like that. To achieve the look I wanted, stones would have to be quarried, as they don't sell them anymore. He explained I would have to pay for removal, labor and cost of a new stone to remedy the situation. I trusted his reasoning and went ahead with the work, as I couldn't spend more on the walkway. I did research his reasoning, as it just didn't rest well with me. I found that he was possibly dishonest in his reasoning. I contacted him about a week later with these concerns and with complaints with workmanship.
We then met at my home. Without requesting anything, Mr.Mills offered me 1 of 2 options. I could have the work for my deposit of $1650 or he would remove it all with full refund, minus some for other work completed. He explained that this was the right thing to do because, he has"put himself in my shoes" and he's "got to sleep at night" and he will be retiring soon and we "all will meet our maker". We had a good conversation about what went wrong and I felt more trusting of him. I decided to have the work removed. I didn't have him put the offer in writing, as I trusted him. He said he could do the work in January or March and that I could think about the timing. He hoped that I would learn to like the walkway in the meantime.
I wrote Mr.Mills an email discussing when we would take "down the work" and he replied that March would be best. I will post this email
; March works better for me since our work is mostly at a stand still.
----- Original Message -----
Sent: Tuesday, December 11, 2012 6:38 AM
Subject: Re: Emailing:
Xxx Stone front sidwalk.xls
I think taking the work down in
. will work well. I can tell you if something changes and it can wait until March, if that works better for you.
Sent from my iPhone
5, 2012, at 7:14 AM, "
Thursday will work better for me.
I will be in Williamsburg at 8:45am but expect to return within an hour.
Will give you a call if I'm going to be a few minutes late.
Sent from my iPhone
When I emailed him in Feb to schedule a date to take the work down, he refused this and stated, " I have no intention of incurring additional cost to remove the stonework and refunding any money. However, if you want to pursue this matter further, I will expect the amount due payment in full as I feel this will end up in court system." I accepted the discount as I didn't want to go to court.
As I stated before, I appreciate the discount, but I will say that Mr.
hit me hard. First he took back his offer, then he posted a dishonest account on Angies List, and then said his stone work looked like this because I didn't allow him to clean it. All I can say is, he left me the notice of completion, the bill, and that he was supposed to take down the work.
I have recently contacted Mr.Mills through email, asking to meet face to face, to resolve this. I have had no response. Mr.
, I am open to discussing this matter, contact me if you like. Also, I invite you to come and clean the work (again) properly. Just give me a call."