Richmond Chimney Repair Services

" came out and gave us a quote. They asked for half down, and scheduled our work. When it was too hot to work, called and said they would be out later in the week when the weather cooled down, since mortar does not bond well if it's too hot out. That was fine with me. They rebuilt a portion of the chimney, ...more let it set up for a few days, then completed that work. They came out a few days after that and repaired some other masonry.

explained everything as they worked, was prompt with his phone calls, and they showed up when they said they would. Their workmanship was excellent."

"Installation went well enough, but afterward, I learned he had not obtained the necessary permit, attempting instead to work under another contractor's furnace installation permit (contrary to law). Afterward, he failed to document his work (with photos) as required by law, even when reminded by city inspector, and at jeopardy of his license. He no ...more longer returns my telephone calls requesting the documentation required for a satisfactory city inspection."

"I originally contacted this company for a Chimney Sweep, which they were unable to complete due to the disrepair of my fan house flue. They wrote up an estimate for repair. 48 Hours later, called to tell me that he would knock $300.00 off of the price if we could schedule the job for the following Wednesday. I agreed, and asked ...more for an updated estimate. The office was unable to provide an updated estimate until the day before the repair, less than 24 hours before the job began, and a week after I had requested it! The workmen arrived on time the next day, however, when I asked them to review the the work they were going to be doing, they stated that the estimate was incorrect as it inferred they would be lining both fireplaces and not just the furnace flue. I spoke with

who informed me that this would be much more expensive, and that the estimate had been typed up incorrectly. The workmen seemed knowledgeable and were happy to answer the questions that I had."

"As a former contractor, I have always been very skeptical about the craftsmanship of others. I was pleasantly surprised at the quality of service that was provided by ' personnel. , the President of the company, is very personable and knowledgeable of the trades. I watched her personnel perform and they ...more proved to be very fast and efficient. The clean-up of debris was done as the improvements were made and was done in an extraordinary manner. I was so pleased with their work, that I would even recommend them to my mother. You can't praise a company any higher than that!"

"They did a great job! When I called initially, I was given a quote over the phone and received very courteous and professional customer care. I was called back later to set up an appointment. The service men came when they said they would and were very friendly and informative. They inspected the chimney and sealed it, as agreed to. They even cleaned ...more out the fireplace (which I hadn't even requested) and cleaned up after themselves. They provided me with an invoice and additional information regarding other repairs that I may want to consider in the future. I will definitely hire them again for any future chimney work needed."

"I have been burned by chimney guys a few times, and am very skittish about them. I got the feeling that this company is not out to gouge people, and has real skill. He returned calls, showed up on time, explained what he found, what work needed to be done and why. He collaborated with the contractor who was going to be installing the new heating appliance ...more to ensure safety and

efficiency. The price seemed OK. He cleaned up the area when he finished. It looked better than before he got there. He asked if he could use the basement door/yard entrance while he worked instead of going thru my living room so he wouldn't mess anything up. I would definitely use this company again."