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Richmond Chimney Repair Services Reviews
My first request was the repair of a concrete "cap" of aproximately 2' for a brick wall in my yard and if any money was left (silly me!) replace a few disintegrating bricks in the wall. The estimate was $900 to repair the cap and an additional $1350 for the brick replacement.. That was a bit more than I wanted to pay at the time so I requested an estimate for a small step from the
On the 12th, I received the estimate: $425 - minus the $200 for the voucher - I would owe $225.
I got two other estimates which each were $175 - so I had one of them do the work.
During the house inspection I mentioned that I had hired them to do so, and the inspector stated that they were the best in the area,and the Realtor agreed, both stating that they were the ones they used for their own homes. I was greatly relieved that they confirmed the impression I had formed from the responsiveness of the email correspondence with
The workers were delayed a few minutes from the appointed time for the inspection, but called and let me know why and that they would be there soon (all of 10 minutes delay).
When they arrived they went straight to work, and did so in a comfortable manner that appeared relaxed, yet focused on getting it done. I say this for I am an older woman, who was alone in the home and not very comfortable about having workers traipsing through the house. They took care to cover the area surrounding the fireplace, as they inspected it from the room, so there was no
They then inspected the outside view of the chimneys from the roof and upon completion came back to the door to review the results with me. While I was only provided with an overview, for I was told that a detailed email would be sent to me about their recommendations, plus any and EVERY question I asked was given a thoughtful and detailed answer. I will admit that I had a rather defeatist attitude about the cost, being overwhelmed with the cost of moving in general. This did not
Then the bill and detailed report arrived! UG!! The email that accompanied it, more a personal note from
that he had included the Angie’s list discount for the inspection, but not the other listed items, BUT it would be applied to those I chose to do. The actual bill was only for the inspection, since the worker had told me that the rain had kept the chimneys clean, since there was no cap on them (told with a smile). STILL the list was (abet, to me) extensive of what work needed to be done.
I wrote back to
We had wanted him to come inspect our chimney before using it for the first time (we recently bought the house). He looked at the outside of the chimney (did not go up on the roof, but looked from the ground) and looked up into the chimney from inside our house.
He explained future work that we should consider doing very clearly and even showed me an example of what he was talking about by pointing at my neighbors house.
He walked me through how to open and close the flu and let me know that some customers have trouble with this type, but reassured me that if I needed help, just to give them a call.
At the end of his visit he wrote a detailed report of the visit and his recommendation for future work.
The only negative...For the work that was done, I feel like $80 was a little high considering all he really did was look at our roof and look up the chimney, but having the peace of mind is worth it to us.
In addition, I was pleased they accept visa and mastercard with no additional fees like some other companies will charge the consumer.
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