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Carpet Cleaners to Avoid

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A
"I had 2 bedrooms and 1 hallway where the carpet was buckling. There was an additional charge due to the fact that there was furniture in the areas where work was" performed. I didn't mind the extra charge, I was happy that the work could be done without removing the furniture. The work took just less than 1 hour. The carpet looked great after being stretched. The work comes with a 10 year warranty which is transferable if you sell your house.

-JOAN C.

A
"Cleaner was very prompt, professional, pleasant, and efficient. He hooked up his hoses to our outside water and used cleaning attachments to thoroughly clean all" 3 extra-large bedrooms (equivalent of 6 bedrooms advertised for price). He finished quickly, cleaned up thoroughly, and the result was fantastic. We had a large number of old stains (last cleaning maybe 8 years ago??) and 98% now gone. Would use again.

-David E.

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Angie's Answers

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Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The Super Service Award is the highest honor given to companies by Angie's List. The exclusive recognition is given annually to service companies who have achieved and maintained a superior service rating from our members throughout the past year. There is no fee to accept the award, and members look for Super Service Award winners when making a hiring decision because only about 5% of companies on Angie’s List meet the strict eligibility requirements. Being eligible is an excellent achievement!

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!
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Carpet Cleaning reviews in Richmond

B

Rating
I had the service schedule for Friday 7/31/15 for 1:00 pm. I received a call Thursday evening for the owner saying his truck broke down and that he would like to schedule for Saturday. I never hear from him on Saturday. I called him Saturday evening and he told me that he truck was going to be fixed Sunday at 10:00 am and that he would be out then to do my carpets. I still have not heard from him. I have tried to call him but no answer. Sunday afternoon around 2:35 I received a call from him stating he was on his way. He arrived around 3:00 pm and preformed the cleaning that I paid for. He was very apologetic for having to keep cancelling my appointment and did some extra cleaning for my carpet. Overall after all said and done I was pleased with the cleaning he did.
- Debra T.
A

Rating
They did a wonderful job, were very accommodating on the schedule and my carpets have continued to look great over the past month. They got out a lot of stains in my daughter's bedroom. Will definitely use them in the future!
- Anne R.
A

Rating
Richmond Carpet Cleaners Provider Name Locked
arrived exactly on time, they were well prepared, wearing smiles even early in the morning. They scared me a little bit by showing me what my carpet looked like under black light, but then the difference was all the more exciting!
- Alma R.
A

Rating
This was one of the best carpet cleaning company I have dealt with in a very long time. They were professional, and answered all my questions. He recommended services and even pointed out some things I had not noticed. The carpets came out like new!!! I actually recommended him to my boss. Happy customer. Thanks Angie!
- Christy P.
A

Rating
They cleaned the Master Bedroom carpet. They were very professional and did a great job. Less expensive than last company we used. Will call them again.
- Ruth P.
A

Rating
What a terrific experience! On time, No gimmicks, No upsales. Just clean carpet. I needed to find a new carpet cleaner and I have. Will also ask them to clean and seal tile.
- Amy M.
F

Rating

Richmond Carpet Cleaners Provider Name Locked
was scheduled to clean my loveseats on April 3 - between 1-5pm. They didn't come and they didn't call to say they weren't coming. The appointment was rescheduled for the following Monday between 11am - 3pm. At 2:30 I called and was told they were backed up and couldn't give me a time they could be expected. All toll, I wasted a good solid 7 hours of my time.These people have no right to treat customers like this!!!!!

- Ann N.
F

Rating
Our dog had an accident on the carpet in our daughters room which has a beige color carpet. The accident was cleaned up and a carpet stain solution placed on the spots. There was minimal discoloration but we wanted to go ahead and have the carpet cleaned since we just moved into our house and hadn't done so thoroughly. We found this provider online along with their specials page that was offering 2 rooms and a hall to 6 rooms and a hall carpet cleaning for $49.99 up to $89.99. We thought we could just use the 4 rooms and a hall package for $69.99 and have the 4 rooms and hallway cleaned. Upon arrival, there were two gentlemen. One was the "expert" and the other was the cleaner. The "expert" went and inspected the carpet and after finding out about the culprit (dog feces), he went into a lengthy discussion about how they could clean it but the wick effect had already drawn it into the carpet padding. After an even lengthier discussion about the "microbes" of the dogs gut and their life-cycle, he concluded that its really needed to be cleaned with an antimicrobial. A lot of talk about the 36-72 hour life-cycle of the microbes gut flora and how being in a child's room, we really needed to do this in
Richmond Carpet Cleaners Provider Name Locked
of completely replacing the carpet. In addition, if they just steam-cleaned the carpet, the stains would almost certainly just come back (even though there was barely anything visible) but that he could "almost guarantee" that with the anti-microbial, it would not. Upon further discussion, he said he could just clean the carpet for $150 but that the anti-microbial would be $250, for the one room. As they were hooking up there equipment, my wife arrived home and began to question the $69 deal (as she had found it and made the appointment) and apparently that didn't apply as this was an "emergency". Needless to say, they were asked to leave and we secured someone else for the job through Angies List. Overall, horrible experience as this is the classic up-sell and bait-and-switch which I almost fell for had my wife not gotten home.
- Adam C.

Carpet Cleaners in Richmond

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Enterprises LLC

7519 Whitepine Rd

A Clean View

9308 Woodcrest Rd
Henrico

A PLUS CHEM DRY

13842 BUCK RUB DR
Midlothian

A QUALITY CARPET CLEANING

11130 POACHERS RUN
Chesterfield

A-Flood Control

PO Box 339

A-Z Handyman Services LLC

3108 Jackson Farm Rd
Hopewell

A1 STEEM IT CARPET & UPHOLSTERY CLEANING

303 TEMPLE AVE
Colonial Heights

AAAA Self Storage

8530 Richfood Road
Mechanicsville

Action Carpet Cleaners Inc

503 Lafayette Blvd
Fredericksburg

ADVANCED CARPET REPAIR

1401 PEACHTREE BLVD
Richmond

AFFORDABLE CARPET CLEANING

243 LEE AVE
Colonial Heights

All Virginia Cleaning Solutions

1551 Old Oakland Road
Henrico

Allegiance ChemDry

14112 Haven Ridge Ln Unit 302

Arnaldo ceramic tile speciality handyman24/7

26011 Jefferson Davis hwy trlr

Atlantic Furniture Service,Inc

P.O. Box 3253
Chester

ATLEE CARPET CLEANING

8532 MEADOWSWEET DRIVE
Mechanicsville

B&K CLEANING SERVICE, INC.

PO BOX 772
Mechanicsville

Barlows Carpet & Home Cleaning Services, LLC.

18133 mabelton road
Montpelier

BAYLOR CLEANING SERVICE

11407 Rockmont Ct
Richmond

Bernard's Cleaning Service

3706 Morgan Trail Dr
Chesterfield

BETTER CARPET & UPHOLSTERY

2917 Old Memorial Dr.
Sandston

BETTER FLOORS INC

11300 POLO PL
Midlothian

Bob's Carpet & Upolstery Cleaning Service

8911 Cloverpatch Terrace
North Cesterfeild

Brady Designs

Midlothian

Brite Clean

9118 Prestondale Ave
Henrico

Brooks Handyman Services

3716 Dogwood Ave
Chester

C Thomas Cleaning Service

PO Box 807
Petersburg

Car Pool Detail LLC

5512 W Broad St
Richmond

Carpet Cleaning of Richmond

300 E Main St
Richmond

CARPET DOCTORS

3500 PEMBERTON RD
Henrico

Carpet Professional Corp

3356 Ironbound Rd
Williamsburg

Carpet-N-Floors

2600 Blvd
Colonial Heights

Cathy`s Cleaning Service

9112 Clearboork Court
Chesterfield

Certi-Green Carpet Care

PO Box 71651
Henrico

CHEM DRY OF HENRICO

10451 Chamberlayne Road
Mechanicsville

Chem-Dry of Richmond

2361 B Greystone Ct
Rockville

CitruSolution Carpet & Upholstery Cleaning

1031 Meadowcreek Dr
Richmond

Clean Care Inc

15600 Jeff Davis Hwy
Colonial Heights

Clean N Go Fast LLC

P.O. Box 36681
Richmond

Clean Team USA

720 Floyd Ave
Richmond

COA # One Commercial Janitorial Services

14255 Spyglass Hill Cir
Chesterfield

Complete Contracting

2431 Mistwood Forest Dr
Chester

Cornerstone Cleaning Services llc.

3019 Cliff Ave
Richmond

Costen Floors

9840 Maryland Drive
Henrico

Covering It All Cleaning

9912 Agincourt Ln
North Chesterfield

crystal clean powerwashing llc corp

14201 Trailtop Terrace
Colonial Heights

D&S Enterprise Cleaning Service

1333 Blackrock Drive
Richmond

DUCTZ of Richmond - Northside

11357 Nuckols Rd
Glen Allen

Dyetech Carpet Dyeing & Cleaning

7000 Hull Street Road Suite #32
Richmond

Esquire Services Inc

1022 Elm St
Tappahannock

Faithful Works Service & Repairs

7326 Cannock Rd
Chesterfield

FIRST CALL SVC OF VIRGINIA

1521 BROOK RD
Richmond

Frank S Eways Fine Rugs & Gallery

347 Moore Rd
Ruckersville

GENESIS CARPET & UPHOLSTERY

8479 DELL RAY DR
Mechanicsville

Go Getters Cleaning Service

P.O. BOX 38765
Richmond

GO GREEN CLEAN PRO

7096 AQUARIUS DR
Mechanicsville

Gotcha Covered Upholstery

2 Ainsworth Ln
Richmond

GR CLEANING SERVICES

1425 MARYLAND AVE
Glen Allen

Gregory Chem-Dry

100 Pinecliffe Dr
Colonial Heights

H & M SERVICE CENTER

2900 COURTHOUSE RD
Richmond

H&L Cleaning & Restoration Services

815 Blue Crab Rd
Newport News

HELPFUL HANDS HOME CLEANING

4813 SANBURNE PKWY
Sandston

HERITAGE CHEM-DRY

9334 Falcon Dr
Mechanicsville

HOME DEPOT

11260 W BROAD ST
Glen Allen

Homelink

14241 Midlothian Tpke
Midlothian

IRVING'S CARPET CLEANING

106 S RADFORD DR
Hopewell

J & D Construction and Maintenance

304 S Brown Street
Blackstone

Jas Revolutioin

North Chesterfield

Johnny on the Spot Services, LLC

2101 Bainbridge St
Richmond

JOHNSON'S OLD FASHION CARPET

11725 ELMWOOD LN
Chester

JRK Cleaning Services

4327 jalee dr
North Chesterfield

Kohmar Air Duct Cleaning LLC.

2022 Tacony Drive
Richmond

LAC Clean-Up

1807 Watts Ln.
Henrico

Larry's Carpet Cleaning & Janitorial Inc

Chesterfield County
Midlothian

Maid For You

9021 Boulevard Rd
Providence Forge

Maid Services with AR, Inc.

1901 Old Bermuda Hundred Road
Chester

Master Clean

Henrico

Masters Touch Carpet Care

11611 Brendonridge Ln
Richmond

METROPOLITAN JANITORIAL SVC

2530 N LOMBARDY ST
Richmond

MINOR'S FENCES

12152 WASHINGTON HWY
Ashland

MOLLY MAID

10991 LEADBETTER RD
Ashland

On The Spot Inc

1818 Page Rd
Powhatan

ONE To ONE Cleaning Company

1902 Betner Court
Sandston

OUTREACH HOME RESPIRATORY

1220 W HUNDRED RD
Chester

OVER THE EDGE DECORATOR SVC

3635 BOULEVARD
Colonial Heights

Oxy-Clean

705 Goodwood Rd
Richmond

Priority Cleaning Inc

Fredericksburg

Pro Solutions Carpet Care

585 Welsh Dr
Ruther Glen

QUALITY F1RST CARPET CLEANING

1220 W HUNDRED RD
Chester

QUALITY FIRST CARPET CLEANING INC

214 BOLLINGBROOK ST
Petersburg

Remedia-Pro

700 Dawn St
Richmond

REYNOLDS CARPET CLEANING

3212 MATILDA CV
Henrico

Rhodes Construction Co

1220 Richeson Ave
Richmond

Rob's Restoration

2808 Stanwix Ln
Richmond

Royalty Carpet Care

PO Box 1793
Midlothian

Royalty Residential & Commercial LLC

12602 Green Garden Terr
Chester

Russell Harris Corp

3112 Landria Dr
Richmond

SERVICE MASTER OF PETERSBURG

17407 SADBERG RD
Petersburg

Service Master of Richmond Inc

2809 Ackley Ave
Henrico

SERVPRO

306 ASHCAKE RD
Ashland

Simply Clean Carpet & Upholstery

4616 Fort McHenry Pkwy
Glen Allen

SJS Cleaning Solutions

11044 Richardson Rd
Asland

Snows Professional Cleaning Services

14255 Spyglass Hill Circle
Chesterfield

Speedy Cleaners Janitorial Service

9508 Spendthrfit Cir.
Henrico

Spruce Living

P.O. Box 7455
Richmond

Stanley Steemer

23 Commerce Pkwy
Fredericksburg

Stanley Steemer

12727 Oak Lake Ct
Midlothian

T N TEE CARPET CLEANING

2813 GENEVA DR
Richmond

Tailored Cleaning Services

3123 Williamsburg Rd
Henrico

Ted's Carpet Cleaning Service

3303 Golden Lane
Richmond

The Go To Guys

2761 Birdsong Lane
Powhatan

TNT POWER WASHING & DETAIL

PO BOX 36708
Richmond

Top Finish Cleaning

1276 New Market Rd.
Richmond

TRI CITIES CARPET SVC

16470 JEFFERSON DAVIS HWY
Colonial Heights

TRU GREEN-CHEMLAWN

6722 ATMORE DR
Richmond

Try It Dry Carpet Cleaning

18279 Cattail Creek Ln
Montpelier

Tyson Cleaning and Caregiver Service

7556 Prarie Rd.
Richmond

Victory Janitorial Supplies Inc

13455 Winston Rd
Ashland

Village Flooring

14345 Sommerville Ct
Midlothian

Vromans Advanced Mobile Detail

35 Huneycutt dr
Henrico

WEISER ENTERPRISES INC

5900 OLD ORCHARD RD
Richmond

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