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D
"Throughout the time we subscribed to the basic service, the price increased periodically while the number of available channels declined. There were very few service" outages, but we just didn't want to keep paying more for less!

-Kirsten R.

D
"First of all, when I was exploring the alternative options to COMCAST I contacted the
rep asked about the $29.00 internet "access"" fee. I was told that
customarily waiver the "access" fee and that the waiver would apply to me. After I received my first bill, I found the charge on my bill (spread over 3 months). I called
and got only $10.00 removed from the bill. During installation I was told by the
tech that there was no way in which my VCR could work with my current TV, since it was an older model and there was no way my series 2 TIVO could work as it did prior to the installation. So I was left with no VCR nor the TIVO working. I asked him why I could not use a splitter on the input coax line so that I could simultaneously use the TV and TIVO. He said that was impossible because of electrical "impedance". He left with no solution. Subsequently, I have successfully installed a $15 splitter and reconfigured the wiring so that no only does my VCR work, but also my TIVO. I don't know whether he was incompetent or whether he was trying to sell me his DVR for a monthly fee of $20, which he repeatedly said was my option to replace my TIVO.

-Paul F.

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Local Articles in Richmond

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.
 
You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Cable Tv reviews in Richmond

D

Rating
Perfect example of what is wrong with monopolies! Every time someone in the neighborhood gets a cable adjustment, others
Richmond Cable Companies Provider Name Locked
service or have problems. I have perpetual problems with local channels and if I call, I'll have to be on call for half the day and there's a 50%
Richmond Cable Companies Provider Name Locked
they will not fix anything.
- Maura B.
D

Rating
So... I've been with
Richmond Cable Companies Provider Name Locked
for 10 years. When I first moved into my house I didn't even own a TV and just had internet service. I paid less than $40/mo. A year later a salesman said that they were raising their prices $15/mo, but if I purchased basic cable that my rate would go up only $3 extra a month. I explained that I didn't own a TV, but he insisted that it was a better deal with the basic cable.... so I got cable (with no TV) and started paying $42/mo. A year later, my fiance moved in with a TV and was thrilled that cable was already there. Not long after that my rate went up to over $50 - a rate increase to keep up with inflation. Somewhere around this time, I discovered that we were being charged an additional $10 a month for a box that we didn't have (they did correct this but I had to go into the main office). Then came the whole HD fiasco..... our 15 channels started being eliminated one by one until we were only left with 2-3 channels (even PBS was removed - how is that possible?) -- UNLESS we paid for the HD upgrade at $10 a month AND an HD box at an additional $8. So no we are up to $68 a month for BASIC cable and flimsy internet service. Internet service became maniacally slow. Not only did we have to restart our router daily to get any connectivity, but it would take me several minutes to download even small files and streaming anything was completely out of the question. When I called to complain about it, they told me I didn't even have internet service!
Richmond Cable Companies Provider Name Locked
? I explained that I had been an internet customer for 8 years and was promptly told that I was not one now. But they would be happy to add it to my package for a mere $20 extra a month! This seemed unbelievable to me, but no one was willing to budge on this situation. I refused to pay the additional amount... thus now ending up with BASIC cable. Over the last two years, my bill has increased from $68 to approximately $78 (I say approximately because every month seemed to be slightly different but around this amount)... then late last year all the sudden there is a mysterious "HD Technology Fee" being added and of course all the taxes and other Fees seemed to have increased as well (2 communications sales taxes, a PEG Capital fee, Rights of Way Fee and another PEG capital fee) to total $93 a month! Seriously??????? Basic cable folks! no movies, no 100 channels... BASIC cable. Almost $100 a month! I'm done. I know most cable companies do similar things, but I think
Richmond Cable Companies Provider Name Locked
is about the worst... and I hate the idea that I have to call in or go in, whenever a mysterious charge gets added to my bill. I truly do not understand how they can get away with it. They wont with me any longer. Good riddance!
- KATE F.

Cable Companies in Richmond

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Abbasi Communications

8710 W. Hillsborough Ave. Suite 343

AK Security Solutions

29720 Quinkert St

c&j installation I co

23045 Sir Barbon Ct
Ruther Glen

Comcast

5401 Staples Mill Rd
Henrico

Comcast PETERSBURG

1-99 N Sycamore St
Petersburg

Comcast Richmond

5401 Staples Mill Road
Henrico

Comcast Richmond

1324 W Cary St
Richmond

Comcast Richmond

1700 Blair St
Richmond

COX COMMUNICATIONS

2101 STATION RD
Richmond

Cox N Chesterfield

N Chesterfield

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD

Dish Network Glen Allen

10205 Staples MillRd
Glen Allen

Dr. Tom, LLC.

18140 Shumans Rd
Ruther Glen

EASTERN TECHNICAL COMM

12447 MAPLE ST
Ashland

JONES&JONES AUDIO&VIDEO

10209 Woodman rd

P.A.V. Installations

PO Box 26325
Richmond

RUDD ELECTRICAL SERVICES INC.

7519 ROSWELL RD
Henrico

Verizon Fios Glen Allen

4101 Cox Road
Glen Allen

Verizon Fios Richmond

7320 Staples Mill Road
Henrico

Verizon Wireless

11409 Midlothian Tpke
Richmond

wired

2737 perlock rd
Richmond

Shop Local Cable Tv Services in Richmond

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