Appliance Repair reviews in Richmond

A

Rating
Highly recommend. They were responsive and were at my house in under 2 hours from time of call. They did not have the part on their truck but quickly got it and repaired the defect.
- CHARLES B.
A

Rating
We have a French Door Samsung refrigerator. There was water accumulating in the crisper bins. Contacted several repair companies who did not work on Samsung. One of then referred us to
Richmond Appliance Repair Experts Provider Name Locked
. Called them and received a prompt return call. I explained the problem and they told me the problem was a clogged line in the refrigerator drain. This was the same information I had discovered on the internet. They asked me to provide the model of the refrigerator. I sent them a text that evening and got a call the next day that they would order the needed parts and an approximate price. They promised to call when the part was received. About a week later they called and said the part was in wanted to make an appointment to install. We were going on vacation and told them it would have to be in two weeks. They called the Monday we got back to schedule an appointment. Came out two days later, They called and said they were running early and I was able to meet them. It took about 1/2 to complete the work and the price was what they quoted.
- Paul R.
A

Rating
This was my first time using this company.
Richmond Appliance Repair Experts Provider Name Locked
, the technician, schedules his own appointments so when I spoke with him he asked me what the problem was. He listened and was able to troubleshoot over the phone. When he arrived he had the part that was likely the problem so I would not have to pay for a second visit or wait for the part to come in.
Richmond Appliance Repair Experts Provider Name Locked
was friendly, knowledgeable and prompt. After a hands-on evaluation of the problem, he explained what the problem was, what was needed to fix it, and how to prevent the same issue in the future. The Angie's List discount was offered without me having to ask and I could not have been more happy with the entire process. Next time I have an issue, I will not hesitate to call this company.
- Larae V.
F

Rating
I purchased 2 hours labor thru
Richmond Appliance Repair Experts Provider Name Locked
for $69. My w/m wouldn't spin. A repair shop had told me that it was probably a motor coupling and that they could quickly fix for $160 ($90 labor, $20 parts, $50 delivery). I figured
Richmond Appliance Repair Experts Provider Name Locked
would repair it within two hours and charge $20 or so for parts. He took a precursory look underneath the machine, declared the motor coupling to be good, tried to turn the drum by hand, couldn't, and averred that the transmission was locked up and it was not worth repair. He suggested that I should donate it to Habitat for humanity. The following week, a competent repairman came by and replaced the broken motor coupling in about 15 mins charged me $100 total and the machine works like new. This man lied to me so he could keep the payment without doing any work. He has several negative posts like this one. He also has several positive posts which seem to me to be disingenuous at best. They all sound like the same author and extol his 'above and beyond' professionalism. I expect a full refund from
Richmond Appliance Repair Experts Provider Name Locked
or him
- George K.
A

Rating
the machine provided a code that indicated what was malfunctioning on the machine. The code indicated that the machine was not draining. My wife had washed some rugs and the rubber on the back of the rugs came off and stopped up the drain. The provide verified the code from the manual located in the front panel of the washing machine. After cleaning the drain which was full with rubber from the back of the rugs the machine operated perfectly.
- Charles B.
B

Rating
Immediate response
Richmond Appliance Repair Experts Provider Name Locked
everything. Technician was there on time and fixed
Richmond Appliance Repair Experts Provider Name Locked
problem. Icemaker failure - icemaker fix. Estimate was presented up front, and we appreciate that. Almost $300 to fix an icemaker? Okay, but we are very old and remember when we worked for $8 an hour for the same kind of fix...... Hard for us old people. Nevertheless, we will stay with Angie's List...just don't
Richmond Appliance Repair Experts Provider Name Locked
us too much, Angie


- Robert & Linda W.
A

Rating
No problem. Came within a couple hours of calling. Explained the issue and my options. Honored the coupon without any problem.
- Jody T.
D

Rating
I had used
Richmond Appliance Repair Experts Provider Name Locked
previously for years and their customer service had always been exemplary. I don't know what happened today except that I possibly had one of the worst in-home customer experiences I'd suffer in a long time. I had received the confirmation call days in advance. I was told the technician would arrive during a four hour window and so I would get a call first. No call came but the technician did show up during that timeframe. I said something to the technician, and noticed that he was surly. When he began working on the refrigerator, I asked him if he needed more light. I was ignored. I guess he did an assessment of the refrigerator and then provided the same diagnosis that I had received from an earlier and more professional technician. I said, I know that, and I had shared that with the office. I want the frig fixed. He seemed surprised, called in the office, wrote up the estimate and explained (again) what needed to be done and how much. By this time, I didn't feel he was competent enough to handle the task.
I had used
Richmond Appliance Repair Experts Provider Name Locked
before and have enjoyed fantastic customer service, but not today. I couldn't get that rude person out of my house fast enough. All I can think of is that I wasted $69.00 on some really bad customer service.
- Jacki C.
A

Rating
I was very pleased with the service.
Richmond Appliance Repair Experts Provider Name Locked
was very quick to respond when I was looking for an electrician.
Richmond Appliance Repair Experts Provider Name Locked
arrived at the appointed time, and was very thorough when trying to detect the cause of the problem. They were also very respectful of keeping the floors and rugs clean while walking through my home....More />
Richmond Appliance Repair Experts Provider Name Locked
(
Richmond Appliance Repair Experts Provider Name Locked
) kept me informed of the cost of the repair, which was appreciated. He also took the time to explain the cause of the problem, and promptly made the repair. After the repair was made, I was asked to verify that all was working as it should in the room (which was also appreciated).
Richmond Appliance Repair Experts Provider Name Locked
also took a few minutes to check the smoke detectors in my home, and briefly examine an unrelated problem I had mentioned.


- C. W.
A

Rating
Great. I scheduled him to come for a tune-up based on the recommendation of a friend. Between scheduling and his arrival, the water supply to washer began to fail.
Richmond Appliance Repair Experts Provider Name Locked
, called before he headed my way. He adjusted his schedule because I was waylaid at a child's dr appointment. Was professional. Diagnosed issues. Ordered parts. Came back two days later to see the work through. Determined I had a coupling that was within a short period of time going to fail so he saved me an additional service call by fixing it today. Absolutely nothing but praise for this guy. Was fantastic start to finish. On time, Courteous. Knowledgeable. Professional. He is definitely on my short list to call for future appliance issues.
- Jackie M.
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All Appliance Repair Experts in Richmond, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

"HAM" Buerger

1520 Campus Drive
Warminster, PA

3G construction

Burlington, NC

A APPLIANCE REPAIR SPECIALIST INC

8007B MECHANICSVILLE TPK
Mechanicsville, VA

A&E Factory Service - Richmond

4100 Tomlyn St
Richmond, VA

AA Repairs

701 W Cary St
Richmond, VA

Absolute Plumbing & Mechanical

PO Box 5825
Midlothian, VA

ACTION APPLIANCE REPAIR

12000 SPRING CREEK DR
Midlothian, VA

Adkins Global LLC

4703 E Caryhurst Rd
Richmond, VA

Affordable Home Appliance Repair

5601 Sandstone Ridge Road
Midlothian, Virginia

Affordable Home Appliance Repair

5601 Sandstone Ridge Road
Midlothian, Virginia

Affordable Plumbing

4215 Farmhill Ln
Chesterfield, VA

Allianz Global Assistance

PO Box 71533
Richmond, VA

America's 1st Choice Home Warranty

2625 Sandy Plains Rd
Marietta, GA

AMERICAN APPLIANCE

Mechanicsville, VA

AMERICAN APPLIANCE HOME REPAIR

7340 FOXAL RD
Petersburg, VA

APPLIANCE CONNECTION

7113 HULL STREET RD
Richmond, VA

Appliance Doctor Inc

9205 Newtonwood Ct.
Glen Allen, VA

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