Richmond Accountants

in Richmond, VA

Accounting Reviews in Richmond

C

Rating
For the actual audit and report,
did an excellent job and they were good to work with. This was a $450,000 renovation project, and there were a large number of invoices, and also a variety of types of expenses that had to be evaluated. They did the report in a reasonably timely manner. They delivered the report 2 weeks after they promised, however there were some unexpected questions that came up in the audit that needed to be resolved, so the extra time taken was reasonable.
After my application was submitted, the Virginia Department of Historic resources had a question about one of the categories of expenses in the report.
took TWO WEEKS to return the call. This was totally unprofessional and incompetent. Historic Tax Credits are a tax matter, and one does not expect an accountant to return a call from a government agency on a tax matter with such leisureliness. Here are the excuses that a
senior partner gave for taking two weeks to return the call:
is not at fault because the Historic Tax Credit process takes two months. The senior partner was on vacation. I did not tell
my schedule. The Department of Historic resources official who called did not enunciate well when she left her phone number. There was Hurricane Sandy. The senior partner expected that Department of Historic resources would send him a letter and not call him.
These are
's actual excuses that they gave when I complained about the two week response time. The problem with the two week delay, in addition to being inherently unprofessional, was that we had a property settlement scheduled to sell the historic property, and we could not go to settlement until the historic tax credit process was completed. The settlement was delayed as we waited for the tax credit certification. The two week delay caused by
's slow response time nearly cost us the sale of the property.
What was so upsetting about this episode is that
refused to take responsibility for their unprofessional behavior. If they had said, yes, we dropped the ball on this, what can we do now to get you to tax credit certification, I would not have been upset. But their seemingly endless pile of excuses, and their lackluster response in providing information to the Department of Historic resources soured me on
. As it ended up, I was the one who responded to the Department of Historic Resources questions on expenses--it was just too time consuming for
to go back and forth with them.

- Karen H.

Richmond Accounting Articles

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All Accountants in Richmond, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911 Tax Relief

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A A PAYROLL

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A BOOKKEEPING CO

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A F Thomas & Associates

1500 Huguenot Rd
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A G REESE & ASSOC

621 N 3RD ST
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A M BRADSHAW

5106 HUNTSVILLE CT
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A P REVIEW

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ABW Accounting

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ACCOUNTING SUCCESS INC

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ADAMS AKIN JENKINS & CHEATHAM

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ADP

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