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Water Softener Companies to Avoid


Top Rated Water Softener Companies


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Over 4,451 reviews for
Raleigh Water Softener Companies from people just like you.

"I highly recommend this company. was extremely knowledgeable and has fantastic communication, he went totally above and beyond with the quality" of service he provided. The workers did a fantastic job and were very pleasant to deal with. I can not say enough positive things about this company and their employees. Easily 5 stars!

-nicole P.

"We have had a long standing problem with iron in our well water that resulted in reddish staining of the toilet bowls. We were having to use Iron Out at least 3-4" times a week to remove the stains. The company that had installed our previous system did not have an available fix for our problem. Also, the system they had installed looked like something my wife and I might have cobbled together. We called and their sales rep met with us and thoroughly explained their system and gave us a 100% guarantee that their system would solve the iron problem. One week later the installer was here and he constructed a system that looks like it was designed by an architect-neat, orderly and in a word, beautiful. It looks like it was installed by a professional. Ten days later and there has been no iron staining whatsoever and the water is wonderfully soft. The regional manager for came by today to make sure there were no problems and to also to test the water. NO IRON! We thoroughly recommend !

-Kenneth A.

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Local Articles in Raleigh

3 tips to select the best water treatment

Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

refrigerator provides soft drinking water

Which water softener salt is best for your system?

glass of water
Water Softeners

Most people know they have hard water by the residue left on their dishes or shower head.

tub water faucet

When buying a water softener or descaler, you have a few choices. Here's what you need to know about the different systems.

kitchen sink faucet dripping water (Photo by Eldon Lindsay)

Water quality testing provides access to a clean and safe water supply, which is crucial for your family's health.

Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


I bought a home with a 9 year old Kinetico in it in 1989. With our family of 6 the Kinetico used 1/2 the salt of two other brands we owned in previous homes, even though the water was harder in the home with the Kinetico non-electric system. When I sold the home in 1993, the buyer insisted I leave them the Kinetico. I bought a new one for my new home, my family grew to 8 and now after 21 years, it has only needed one repair (new resin) 5 years ago.

To answer your question...Kinetico would be a "Mercedes" while others carry the "yugo's." Kinetico offers many models to meet the needs of all families. The single tank Essential unit works well in homes with no iron and 1 or 2 people. Like other single tank systems, it can't provide soft water to your home while it regenerates. However, the Essential only takes 15 minutes to regenerate where electric units might take hours from start to finish. It also carries a full 5 year warranty on all parts. Other systems typically exclude the most important parts after only 1-3 years. All single tank softener can and will occasionally run out of soft water. (laundry day)

The Twin resin tank Kinetico models have several advantages like...5 yr warranty on Signature and Premier models have a 10 year warranty on all parts. So with the twins, you get better water, have virtually unlimited capacity, use less salt, are quiet, use soft water to clean themselves, use no electricity, have no clocks, batteries or computers to ever repair or reset. Power outages & surges have no effect on them. Having a Kinetico sold me on their value. Ask your dealer about renting one, so you can try before you buy. 

P.M. Kalamazoo


Water Softener Installation And Repair reviews in Raleigh



Super company that is very professional and thorough in their explanation of their product. They follow up to see if things are going ok too. We are extremely happy with the service provided and would recommend them to anyone.
- William W.

Initial meeting with Standish where he determined water quality issues and suggested a combined neutralizer/water softener system. was prompt, courteous, and very professional. He went over available options, including financing options.
Installation was performed by . ...More He arrived on time and reviewed the system to be installed and installation location. Installation was done in a timely manner and the affected areas were cleaned thoroughly. Installed system looks very nice. Lots of effort was put into making things look professional/high quality.
Follow-up a few weeks later by . He called to schedule an appointment and arrived on-time. He reviewed the system once again to make sure I understood how to operate/maintain the system. He then checked the water quality to confirm the system was working properly. Any questions I had were answered. assured me that I could contact him with any concerns.
All-in-all every aspect of the purchase/installation/follow-up was handled in a very professional manner.
i highly recommend both the system and Advanced Water Systems.
- Paul B.

I researched all the competitor filtration systems, so only needed to help me decide on the system that best met our needs for our home. Honest sales representative, who explained the benefits of each system with no bias, and quickly arranged installation ahead of schedule. The installer was professional, ...More competent, and informative. Explained the entire system to me while he was installing it and took the time to check out the rest of our plumbing. He noticed the well tank was leaking, which needed to be replaced, and explained why it wasn't to code and could ruin the pump in the well. His assessment was confirmed the next day, when it was repaired by a plumber specializing in drilling and servicing well water pumps. Two weeks later, the regional manager came out to check up on the sales and installation work... chemically checking the water quality and reviewing the maintenance procedures. Everything was perfect.
Excellent sales, installation and post-sales service for the premium water filtration system.
- Craig W.

Service man was on time and very professional. He did excellent work. We noticed a very small leak after the first day and they came back at no charge and repaired it. I would definitely use these folks again. System works great.
- Michele W.

It went fantastic. I am so happy that I switched to . I used to use a different company's products and was not pleased. I replaced my water softening system to a product that was installed and is maintained by . They also installed a new reverse ...More osmosis system. Very very pleased. I always have a strong stream of water when I am using it. Would definitely recommend .
- Susan B.

They were very responsive. I spoke with the owner, and he came out listened to problems and feedback and came back with a plan. They water treatment system was installed and everything went great! They were half the price of other companies, and I would definitely use them again.
- Angela C.

The system is not operating again as of 11/22/2014 which is ~2.5 months after the last service. Although the repairman is nice and always shows up as expected, I should not have to see him on a regular basis! So, for the 6 years I've had the unit I've paid > $650 dollars for those 5 repairs and now have to make another repair call. ...More I'll be sure to update this review after my next visit which I will schedule today. This is pretty bad as this is my 5th home and 3rd unit and I never experienced not one service call on the other two units over the combined ~8yrs I owned them. I would suggest not purchasing a unit. I have multiple neighbors with Kinetico units on the same water supply who have not had any service calls over the same time period.
- Darnell S.

We worked with Pat, as had many others in our neighborhood. He was great and never tried to oversell us. There was no pressure to buy, even though we had already decided before our first appointment with him. He presented all their different options, and has never tried to upsell us. Pat's son was our installer, and he was equally friendly and ...More professional as his father. we've had the system for 3 months and are very pleased with it. Our skin is no longer dry and scaly; our sinks, bathtubs, faucets, etc are easier to clean. It was definitely money well-spent! We just had a follow-up appointment with Pat to check the system, do a water test, and answer any questions. As always, he was very helpful.
- Beth E.

Water Softener Companies in Raleigh

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3rd Generation Plumbing

2201 Stonehenge Drive

A & E Water Conditioning

3329 Bentwillow Dr
Fuquay Varina

A & T Well and Pump


A H Plumbing

PO Box 1345



ABC Plumbing Company, Inc.

PO Box 280

Acts Construction Inc.

P.O. Box 942
Holly Springs

Affordable Plumbing Co Inc

109 S 4th St
Spring Lake

After Hours Plumbing and Pump Service

2010 New Sharon Church Rd

All About Plumbing 4U NC

144 Burnt Branch Rd

Aqua Vitae Corporation

4344 Lyman Ave

Aquafeel Solutions

230 Capcom Ave Ste 103
Wake Forest

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Bill's Plumbing

85 Papoo Dr

Bolton Construction and Service, LLC

1623 Old Louisburg Rd

Carolina Fix-It, Inc.

303 Rose Court

Carolina Plumbing Co

719 Mattress Factory Rd

Carolina Plumbing Specialists

6121 Country Heritage Lane
Wake Forest

Carpenter's Water Treatment Systems

6320 Angus Dr Ste C

Certified Plumbing

2300 high pasture pl

CK's Plumbing & Backflow LLC

PO Box 10522


3114D Wake Forest Highway

Clear Water Plumbing & Heating

110 Ramseur Rd.

Dennis Well & Pump

4801 Glenwood Ave #301


P.O. Box 61043


7181 Eagles Perch Dr

Durham Plumbing Services

2508 East Club Blvd

E W Gladden Plumbing & Piping

4740 Old Hwy 75



Exquisite Air & Water Services

6302 Spring Meadow Dr.
Chapel Hill

Faison Plumbing Plus

2555 Capital Dr

Fast HVAC and Refrigeration Inc

704 Grovemont Rd

Garman Plumbing Inc.

110 Duncan St


2500 Walnut St

Handyman Advantage

PO Box 80505

He Will Fix It Handyman Services


Heritage Plumbing Company

7224 Shawan Rd

Home Depot - Apex

1000 Vision Dr

House Doctor

380 Collinsworth Dr

J R Lane Plumbing Co LLC

805 Sunnybrook Road

J&R Home Improvement and More

1421 E Broad Street Suite 241
Fuquay Varina

JD Plumbing, Heating, & Air Conditioning

4416 Bennett Memorial Rd.

Johnson Plumbing

8831 Bryant Rd

Jordan Plumbing and Piping LLC

2200 Dominion St

JW's Home Services

3810 Valley Dale Dr

k&s plumbing llc.

2100 coley creek ct
Willow Spring

King's Plumbing

2533 Buckingham Dr

Knightdale Plumbing

7701 Knightdale Blvd

Legacy Plumbing Company

7416-C Chapel Hill Rd

Lester's Plumbing Service Inc

400 Boardwalk Drive



Mechanical Solutions Inc

503 Cornerstone Ct

Michael & Son

4001 Atlantic Ave

Mr. Rooter Plumbing of Wake County

2001 Deep Forest Dr

N W Poole Well & Pump Co

3500 Rolesville Rd

NCS Plumbing & Gas LLC

1000 Corbett Rd

North Carolina ProWash

7310 Water Willow Dr

Piedmont Plumbing

3109 McDade Farm Rd.

PlumbV Inc

805 Hidden Acres Ln
Chapel Hill

Poole's Plumbing

3708-101 Conquest Dr

Precision Home Inspection

3404 First Pl

Project Services Inc

135 Clancy Cir

Purologix Water Services Inc

P.O. Box 1505
Holly Springs

Quality Renovations

9817 Burnette Pl

Solutions Plumbing Service

125 Main St

SPG Plumbing

2659 Cedar Creek Rd

Starr Service Co

300 Sherwee Dr

Steven A Mills Plumbing

225 Dreamcatcher trl

Streamline Plumbing & Electric Inc

6521 Mt Herman Rd

The Water Specialist Inc

608 Cornerstone Ct

Tri Pride Plumbing,LLC

7413 Six Forks Rd.

Tri State Water Systems

5522 Birch Ridge Rd

VDH Plumbing

2421 Pleasant Union Church Rd

Water Pure

Wake Forest

Willis Group NC

1318 Dale St.

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