Raleigh Water Damage Restoration Services

in Raleigh, NC

Water Damage Restoration Reviews in Raleigh


We had holiday guests arriving
3rd and when they were taking their luggage to their room, they yelled downstairs for us that there was water coming out of the guest bath ceiling light fixture. We had had a water leak in the attic above the guest bed/bath. Luckily our guests are handy and knowledgeable when it comes to home repairs so we were able to at least get the leak temporarily fixed and sopped up as much of the standing water as we could.
I found CRS on Angie's List and a friend had given me the name of a competitor. I had scheduled for both to come out and assess the situation. At the same time, we contacted our insurance agent in the event we'd need to file a claim (attic, bedroom and bathroom were all affected). Our agent also recommended CRS as he had used them personally.

The "competitor" was not very helpful or communicative and we did not have confidence in them.
CRS sent out
accompanied him. They were well prepared in both the tools they used, and more importantly, their methods for assessing the damage. They were professional and well experienced in this sort of work and explained their recommendation to us in detail which included removing all wet insulation (blown in and
), removing drywall, applying anti-microbial, bringing in commercial fans and dehumidifiers to dry out everything. All precautions taken to ensure we would not have future mold growth from the water damage. We agreed to hire them and they sent out
the next day to begin the work.
We received a courtesy phone call from
shortly before their scheduled arrival time. They came on time, prepared with all the equipment and protective coverings for our carpet, etc. We were told they would take care of everything - we didn't need to empty closets or take down shower curtains.
informed us of what they were going to do and estimated how long it might take. And they got to work. They worked quietly, efficiently and communicated well with each other. They left the jobsite as clean as could be expected. They said they'd be back at a certain time in the morning and shortly before their arrival, we received a courtesy call.
The ceiling in the bathroom was removed and we had commercial blowers and dehumidifiers in the attic, bedroom and bathroom from Friday morning through the weekend when they returned Monday morning. They used their tools to check the moisture levels in wood, drywall, etc. All was good so they collected their equipment.
check in with me before they left to see if I had any questions.
At the same time, we had our insurance claims adjuster on site as well as contractors to estimate the repair work.
asked if I'd considered CRS for the repairs. I hadn't, I thought they just did damage control, but after the positive experience with them so far I put them on the list and we eventually hired them to do the repair. (Future review).
We did involve insurance so CRS was paid directly for the mitigation so I don't know of exact costs, but our holiday guests estimated it was over $1500. They also had an Angie's List coupon for a savings off our insurance deductible which we will apply to the repair work.
Overall, we were very pleased with CRS from each employee we had contact with, to their methodology, problem solving, and professional quality work. We could not have had a more positive experience.
- Lee W.

There was water damage in several rooms of my home because of a water heater.
associates came evaluated the damage and quickly began the drying process. I found CR’s associates professional, competent and honorable. Seldom to never will one leave their home in the care of someone they just meet, but the sense of trust with CR was immediate at the initial meeting before the extraction crew arrived. So, I gave them the key and they keep their word and called me updates on the process. Upon my return I found that they completed the job with excellence.
- Brenda T.

Raleigh Water Damage Restoration Articles

Water Damage Restoration reviews in Raleigh


We felt in good hands from jump.
Raleigh Water And Smoke Damage Specialists Provider Name Locked
Restorations were incredibly responsive and professional. Not just the project managers but the individual crew members as well. Considering how traumatic a small disaster can be in the home, CR actually made it a pleasant experience...so much so that I am ALMOST thinking of creating a "man-made" disaster just so I can get them back!
- randy S.

Started off great with the crew showing up promptly and working with us to diagnose the extent of the damage using moisture meters and removing sheetrock and keeping moldings intact. Damage was limited to ceiling and walls as we cut off water to the house soon after we discovered the leak the night before. Reconstruction was also well done. The problems began with the cleanup. The company states that they use green products.
Raleigh Water And Smoke Damage Specialists Provider Name Locked
Green and Pledge Wood Floor Commercial cleaner are not green products as they contain numerous volatile organic compounds and proprietary formulations. We found this out afterwards the as the crew insisted at the time that the products are environmentally friendly. Both parties thereafter attempted to remove the aroma and the film with vinegar and water without success. My wife and I contacted the manufacturers to discover how to best remove the products (ammonia solution / rubbing alcohol) while the vendor left an air purifier with a
Raleigh Water And Smoke Damage Specialists Provider Name Locked
filter in the then semi-sealed space. That
Raleigh Water And Smoke Damage Specialists Provider Name Locked
cleaner was not going to do anything to remove the contamination as it is the wrong filter for chemicals. You would think a restoration company would know that. They applied the rubbing alcohol / dish soap solution as per SC
Raleigh Water And Smoke Damage Specialists Provider Name Locked
's instructions. Unfortunately, I am now dealing with chemical sensitivities (eustacian tube dysfunction) in the aftermath.
- Hillel A.

I knew for 2 years that there was moisture in my crawspace. I had many companies come out to give me quotes. I was just not satisfied with the different companies, the speech seemed scripted to what the respective company wanted to sell you. I was actually looking on Angies list at a review of another company and read about a person was not satisfied and they commented that he wished he had gone with Health Home Restorations. So I called them and
Raleigh Water And Smoke Damage Specialists Provider Name Locked
came out. He was very thorough in looking at the crawlspace and came up with a plan specific to my crawlspace. He described in detail what would happen and answered my millions of questions.
Work I had done included :
--Sealing off all air flow into the house
--Minor mold removal
--Removed all the insullation
--Raked the ground to make it level (which none of the other companies said they would do). All the while had air flow from under the crawlspace to take out as much 'dirty air' while they were doing the cleaning.
--A system was installed similar to that used for Radon that helped get gases and such from under neath the vapor
Raleigh Water And Smoke Damage Specialists Provider Name Locked
--Installed and sealed the vapor
Raleigh Water And Smoke Damage Specialists Provider Name Locked
on the ground, going up the piers and walls.
--Installed a cap to the runoff pipe
Then installed insulation board around the walls and on the crawlspace door.
When my husband came home, he went into the crawlspace checking it out. He said not only did they clean the little bit of mold, but they cleaned every beam which is something I did not know they were going to. My husband was extremely impressed with the workmanship.
Raleigh Water And Smoke Damage Specialists Provider Name Locked
the owner came out next and did his own inspection.
I would highly recommend this company for any of the services that they offer. I wish every company would offer the professionalism I received. Cheers to
Raleigh Water And Smoke Damage Specialists Provider Name Locked
Raleigh Water And Smoke Damage Specialists Provider Name Locked
Raleigh Water And Smoke Damage Specialists Provider Name Locked
(sorry forgot the other guy's name) for your Excellent services.
- Peggy B.

Raleigh Water And Smoke Damage Specialists Provider Name Locked
wasn't able to fulfill my requirements for fixing the water damage, mitigating mold, framing, flooring, and porch construction. That's not what their core business is.
Raleigh Water And Smoke Damage Specialists Provider Name Locked
was very helpful in identifying the extent of the water damage and offered suggestions for both personal repair as well as finding a GC to manage the work. I appreciated their quick response, openness and honesty.
- Ben H.

Red came to the house on Monday, provided a quote and started work on Tuesday. He was fast, thorough, and came in exactly at the price quoted. I would absolutely recommend Red for any project.
- Vernon M.

Due to the flooding we had to replace the floors and part of the walls. CRS swiftly addressed the water damaged parts of the laundry room--in fact, in a day they had taken out all the damaged flooring and assessed the condition of the walls to see what could be kept and what needed to be replaced. They had a separate crew come in later to replace the flooring and take care of the walls. I was very impressed with the professionalism, efficiency, and attention to detail that they brought to the job. They worked very well with the adjuster and the insurance company. They embodied an old-fashioned sense of commitment to the customer. They came in on budget. A very straightforward, reasonable outfit, meticulous about "getting it right"--highly recommended. The laundry room looks better now than it did before it was flooded.
- JON T.

Responded quickly. Brought in fans. Left everything open afterwards. I thought they were going to make the repairs based upon the conversation I had with the estimator. Turns out even though we discussed what was required, they aren't in that business. These guys will show up quickly and charge you a lot of money. The services being performed will be unclear. You may be unpleasantly surprised at what you are left with. I was. I was able to have another contractor come in and finish the job for far less than these guys quoted me in their second quote. I found the process of working with them frustrating and would not work with them again.
- Bart B.

We woke up on a Sunday morning to a leaky hot water heater. Unknown to us, a slow leak had dripped into the insulation and then the dry walled ceiling of a bedroom in our house. After selecting
Raleigh Water And Smoke Damage Specialists Provider Name Locked
a rep was quickly dispatched to assess damage and get a crew scheduled to remove the damaged insulation and ceiling and begin the drying process to prevent mold. They took great care of us during that part of the process. The reconstruction was slow to come on line due to a backlog of other customers given the freeze and thaw of the 2014 Winter in the area many homes had water damage. But once we got in the queue for the repairs things went very smoothly.
Raleigh Water And Smoke Damage Specialists Provider Name Locked
, the crew chief for this job, in particular did great work keeping us informed and helped bring the job in on time. Very high level of customer service with
Raleigh Water And Smoke Damage Specialists Provider Name Locked
from the folks who take the calls, to those that execute the services and work on your home. I would highly recommend you make that company your first call if you wake up to a damaged home.
- Thomas H.
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All Water And Smoke Damage Specialists in Raleigh, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Borges Construction Company, LLC

PO Box 91761
Raleigh, NC

Bryton Homes LLC

248 magnolia drive
Winterville, nc


Willow Spring, NC


Raleigh, NC

C H I Construction Inc

511 S Morgan St
Roxboro, NC

Call Mr Fixit

3302 Liverpool Dr
Sanford, NC

Capital City Restoration

Po box 238
Rolesville, NC

CARE Services Inc

4200-177 Atlantic Ave
Raleigh, NC

Carolina Furniture Restoration

251 Dominion Drive
Morrisville, NC

Carolina Home Detailers

1001 Deerfield Rd
Raleigh, NC

Carolina Restoration Services

8160 Chapel Hill Rd
Cary, NC


PO BOX 1394
Cary, NC

Cary Painting And Home Improvement

238 Fairview Rd
Cary, NC

Cary Reconstruction Co LLC

2410 Reliance Ave
Apex, NC


hoot owl ct
Raleigh, nc

CHC Builders

200 Powell Dr
Raleigh, NC

CHE Renovations

1001 Corporation Parkway
Raleigh, NC

Chem-Dry of Wake County

7621 Troy Stone Dr.
Fuquay-Varina, NC

Chimney and Fireplaces.com

PO Box 512
Hillsborough, NC

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