Raleigh Plumbers

"Another excellent experience with PSI! This is our second time hiring them, and they didn't disappoint. Our kitchen drain had started to run slow, and so we tried to clean it out ourselves - with a plunger, then an auger, then by removing the P-trap. No luck. And after we worked on it, the problem got worse: the drain stopped up altogether! We ...more called

early the next morning and left a message, and he returned our call promptly as usual. He said he could have someone there that evening. About an hour later, we received a call saying they could fit us in sooner!

arrived promptly at the appointed time (he was actually a few minutes early!), and quickly got to work. The problem was not easy, and

diligently worked on it without showing how frustrated he was. (He must have been frustrated, because what should have been about a one- or two-hour job turned into a nine-hour job!) What none of us realized at the outset of the work was that the elbow on the main drain line from the kitchen sink was irreversibly clogged with about 40 years of black, tar-like buildup from the kitchen sink. And the dishwasher was inappropriately hooked directly into the drain pipe, with no trap to prevent septic gas from seeping back into our house.

found these problems and more. He carefully, patiently and brilliantly worked on each issue as it arose, even when things got really ugly. At one point, he appeared from the basement with his face covered in black gunk, on his way to his truck to get cleaned up. Even though his face was filthy from the drain line that spit back on him as he worked to unclog it, he was cheerful and optimistic that he'd get the job done.

had to return the next day to finish the work, but he made sure to clean up every single mess and close off every pipe so we wouldn't be exposed to the smell of the pipes. The next day, he was cheerful and determined, and got the work done. He cleaned up behind himself and checked every pipe to ensure there were no leaks before he left. PSI only charged us for the time

worked on the solution - not for time spent trying to figure out the problem. That, like their work, far exceeded our expectations. Honestly, after this experience with PSI, I can't imagine ever calling another plumber. Look no further. These guys are first-rate!"

" called to say he would be later than scheduled, then arrived in the time he estimated. He was very pleasant and professional. He replaced the faucet and drain quickly and efficiently and cleaned up everything. I am very pleased with the work done and I will definitely call Legacy for more plumbing work should I need any."

"Not only did arrive a bit early, he made an extra trip to confirm whether or not my old heater was under warranty. There were a few challenges to the project but that did not affect the quote initially given to me. Very professional, personable and commited to quality work. Will definitely be calling them again."

"He is my neighbour. He is thorough and knowledgeable. He found the problems that I had and corrected them. He does not have an office staff and handles everything himself. I spent $200 on that work. He has done a lot of other work for me. "

"I discussed the problem with the general manager and the head sales rep. They were easy to talk to and sympathetic to my problem. They spent a day or so reviewing the problem with the on-site plumber, as well as reviewing the in-ground video. I then got a message on my phone that advised me that everything has been reviewed, and that they felt that ...more the original work five years ago was not done correctly, and that they would re-do everything at no charge. Man, did that make my day! The next day, several plumbers spent a cold, wet day in the

clay, seven feet down, fixing my problem. Everything works great! This company also let me use my initial $300 towards fixing a 1968 chronically leaking shower. This work has been done as well, and all is good. This company really backed up their work, even after five years. I'm sure this was expensive for them to make it right, but they did it without hesitation."

"They are fabulous. If we had any questions or problems with the sub-contracting job, they would come out and address them. They stand behind their work. We're getting ready to do more addition work with them."

"I had a contractor that did my roof, and the roof leaked within a year. It was an absolute disaster. This young man went up there to prepare drywall in the ceiling to put in a skylight for the roofers. When he came down, he asked if there was any reason that the bathroom vent wasn't connected. Will found the problem and fixed it. They made sure ...more they found everything on the roof that should be redone. He has been working with us, because we are continually discovering work that needs to be redone. He is $20 an hour, and he is definitely worth it."

"On Friday, Christmas Eve I discovered water running down the sides of my hot water heater and the water pooled beneath it. In the face of water damage, I turned the water off at the water heater and used towels to absorb the leaking water. Christmas Day I noticed the water continued to leak and I drained the tank. Being a holiday weekend, I had to ...more wait until Monday, which was also the day after a significant snow fall. I called

Monday morning, before they opened. None the less, the phone was answered and an appointment was made for 3 pm that afternoon. I received a call from

at 1:30 asking if he could come earlier than our scheduled appointment. At 2 pm,

and another technician arrived and accessed that my water heater had indeed ruptured. I would have to replace it. Within 2 hours, I had an upgraded hot water heater installed!

and the other technician were very professional and neat while they worked in the cold, windy and muddy conditions. I gave a B rating for price because I thought the price was a little inflated however, after calling some of the local stores, I discovered the average wait time for this type repair would be at least 2-3 days and while I may have saved money, I needed this job completed now. I had already waited 3 days and could not risk waiting any longer. Thank you

!"