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Raleigh Moving Articles
Moving reviews in Raleigh
My 84 year old mother wasn't feeling well; I explained that I needed to take her to the emergence room. Even that didn't make a difference they still took their time.
I had pre-paid for 3 hours ($300.00), surely that should have been enough time for professional movers to pack and move one bedroom and a small kitchen (cabinets only) no appliances.
It took them over 4 hours and I had to pay them an additional $125.00. The owner refunded the $125.00, but the bad service and a bad experience cannot be refunded.
1) They scratched our dining room table. It is the nicest piece of furniture we own and the scratches are very noticeable.
2 They also tore a chunk out of our son's train table.
3) When we called the company to file a claim the first question the representative asked me was "Was it intentional?" She was not apologetic in the least. Very, very poor customer service.
The movers claimed that they scratched the table trying to jam it through the door. We expect them, as professionals, to take measurements and the appropriate steps to protect the furniture.
Overall I would absolutely NOT work with this company again and I have let the realtor know of our complaints as well.
I cannot say enough good things about this moving company; they are awesome. On top of it all, I received a nice Angie's list discount. Thanks,
I would definitely recommend their services.
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