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Irrigation System reviews in Raleigh
However, my experience with the installation and subsequent maintenance was pretty negative. Waterworks was late by a couple of weeks on their originally stated installation date, and they only provided 24 hours notice of installation. Subsequently, they charged an exorbitant maintenance fee, they didn't reconnect my irrigation system until well into the hot season, and they charged me a substantial trip charge to fix problems with the installation.
Furthermore, in fall 2013, I had my yard aerated and overseeded, and during the aeration, the contractor punctured two lateral lines in the irrigation system. The punctures occurred because Waterworks had only buried these lateral lines 2" under the surface of my lawn, which is substandard for North
I can't emphasize this point enough: Waterworks buried 2 lateral lines only 2 inches below the surface!
I filed a complaint with the North
Overall, I would rate Waterworks very poorly. They are unprofessional, they do sub-standard work, they charge substantial trip fees to fix their own work, they're always late providing service by several weeks to months, and they take no responsibility for the quality of their work.
Basically, they cut as many corners as they thought they could get away with, delayed repairs and charged big maintenance fees, ignored requests for repairs as long as possible, and blamed me when their shoddy work was discovered.
I would use them again and I would refer them to others.
LivingSocial deal offering discounted lawn cutting services. My husband initially had trouble contacting
so I contacted and did not have the same issues
initially. My voicemails and text messages were returned within the same
business day and so we went about scheduling our package deal. The service we
received from the owner’s son
downhill from there. The first time, they edged, cut in straight lines, and
left the yard looking pristine. On subsequent visits, we noticed the edging
stopped, the lines got way and were not in straight patterns, and the overall
look was not quite the same. For the price though, we were happy with the
product we received and just assumed we were getting what we paid for, as I’m
not interested in being featured in Better Homes & Gardens, just having a
nice lawn. After several months of using the LivingSocial deals, our package
ran out. I contacted
also offered to hand out flyers in our neighborhood in an attempt to help
get additional business; since she had told me multiple times she was a single
mother employing her (3) sons.
and offered me a fantastic new rate and promised to give as equally great of a
deal to any interested neighbors. Sadly, right after this conversation, I tried
to schedule lawn service. My messages were met with a response “we’ll get back
to you in a couple of days” and several days later I was informed the family
would be going out of town for the weekend and that it would be another week
before our lawn would be serviced. We needed servicing on the day I called so I
was insistent about following up.
be there the following Tuesday. When Tuesday came, I sent
out what time her son
our appointment, even though I’ve never confirmed them before, and even though
she stopped responding to my messages the week prior. She said she’d do what
she could; and that’s where the contact stopped. My text messages were then
ignored. I called and left a message, which was ignored. I went to the website
and did a ‘Contact Us’ and it was ignored. I even called the next day pleading
with them to come and service my lawn, since they had kept me waiting for weeks
and knew personally we did not have a mower. Everything was IGNORED in the most
unprofessional of ways. I never did hear back from
because we were happy with the service and she was always telling us they
needed business, but then ignored us. I can’t in good faith recommend
neighbors, friends, or anyone out there. Do yourself a favor and find a reputable
company that is organized, professional, and cares about their customers
because unfortunately, that’s not
jungle and/or want to experience unprofessionalism in it’s purest form, give
Although it was extremely cold outside and the lawn was overgrown, hiding the sprinkler heads, when
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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All Sprinkler Systems in Raleigh, NC
Holly Springs, NC
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