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Raleigh Handyman Articles
Handyman reviews in Raleigh
I used this promotion to schedule one of 's estimator (
When the worker arrived, I was on the phone. He went into the bathroom and laundry room and started taking picture (which I thought was odd), but I thought maybe he was taking before-and-after shots. After he was done, I started to go over with him the work that needed to be done.
But before I started, he gestured toward the bathroom and said something that wasn't clear to me, but he ended by saying I needed to call
So before looking for a phone number, I tried to get some understanding of what the problem was so I started showing/telling him the work to be done. In the bathroom I showed him the drywall that he needed to take down. He smiled when I mentioned taking down the drywall like he was "pleased" about doing that. But when we walked into the laundry room and the worker pointed to the wall (to be taken down) he said a few words about the plumbing pipes and electric wires in the wall. I gathered he had an issue with taking down the framing around the pipes and wires, so I told him to just take down the drywall. He didn't say anything.
We walked out of the laundry room and again without saying anything to me the worker walked out of the back door. Since he didn't say anything and had told me to call the office, I thought he was leaving. So I closed and locked the back door and went upstairs to look for
After an hour I had not received a call back. So I called twice and got voicemail both time. Three hours later I received a call from a man Mr
To be clear, yes I was frustrated that the worker wasn't telling me what the problem was or why I had to call the office. So I'm sure the frustration showed on my face. After all, time was passing on my 3-hour Angie's List Deal and no work was being done and I didn't know why!
But I was not rude to the worker in any way. He didn't say anything after we came out of the laundry room to suggest he was now agreeing to do the work. He didn't say anything at all, he just went out of the door. So I thought he just left. That's the only reason I locked the door since I was going back upstairs. All he had to do was ring the doorbell next to the door and I would have gladly let him in since I'm anxious to have this work done.
Since clearly English is not the worker's first language, I can chalk some of this confusion up to language and cultural differences. But the most upsetting part was the call from the gentleman in the office who was quite unpleasant. The possibility of this being a communication issue with his worker did not seem to be a consideration. Instead told me "he didn't know me from a hole in the wall" and I should get my money back from Angie's list.
ID:234308 Member Info:
8709 Stonegate Dr
Hi , Thanks for purchasing our deal! Please send us as detailed description of what you need done. example take gutters down, measurements, if you want gutter guards. etc. Please also confirm your address and we will need the best phone number to reach you at. We would also like your email address.
2nd story "L" gutter 22' x 6.5' with downspout and 2nd story 6.5' with downspout. I'm not sure about gutter guards.
E-Mail, Phone number, and address provided
I then noticed that they had only installer one gutter and one downspout.
(2nd story "L" gutter 22' x 6.5' with downspout and 2nd story 6.5' with downspout.)
I called him on June 20th at about 3:20 PM requesting a call from him before I entered this review.
No reply as of June 21 9:30 AM
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