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About a week later, a pest control serviceman was at our house and pointed out standing water in the crawl space, an issue that should have been resolved by the work
I wish we'd had a better experience with
Now...on the day of the install for the new system, the two workers that came out were extrememly polite (despite having to work in rain and mud). They removed their boots every time they had to enter the house....such that not a single spec of dirt was tracked inside. After they finished the job (a huge all day project)....they even brought new bags of mulch to spread around the new HVAC unit to blend it in and restore the job site to the original condition. After that, they insisted on using our hose to clean the muddy grass to make everything look perfect.
honestly....i have never dealt with a company that was this professional and thoughtful.
The next day I made an appointment for the sales person to come from 7-8 pm.
On the scheduled work day,
I am very pleased with the customer service. Although we decided not to replace the upstairs unit at the same time,
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El Cerrito, CA