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Raleigh Electrical Articles

Raleigh electric company resolves member’s complaint

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Ralph’s — Electric Service.

Home lighting project praised in Raleigh

Homeowner says the electrician went the extra mile to install a difficult kitchen light fixture.

An electrician in Raleigh gives great advice to homeowner

A customer is pleased with the superior work of a company he hired and pleasantly surprised by their knowledge of city codes.

Electrical contractor goes extra mile to test tripped circuit

Raleigh homeowner says the company refused to accept payment to diagnose problem.

Angie's List In The Press

Raleigh Electricians Reviews

A
"I purchased an Angie's List coupon ($69 for an Electrical Service Call + 1 Hour of Labor) and so my initial contact with the company and appointment set up was all through Angie's List messaging. I was contacted promptly the next day and the interactions with
Raleigh Electricians Provider Name Locked
were fantastic. I knew immediately that I was going to be happy and comfortable with this company. I described what I thought the issue might be (I was wrong) and was assured that i had described appropriately. I had an appointment within a few days and was pleased that there was a 7am slot which met my need to miss a minimal amount of work.
Raleigh Electricians Provider Name Locked
called to say he was on his way and was prompt. He was so professional and had a quiet way about him that put me at ease. He pursued my thoughts on the issue (breaker problem) before investigating other avenues and discovering that it was a problem with the outlets themselves. Luckily it was a quick fix. He explained everything in a way that I understood and was so pleasant to deal with. He even had to remind me that I had already paid for the service through Angie's List! I have since passed along their names to others as I had such a great experience. Although a fair/reasonable price is important to me, customer service is the most important to me and this company's was tops.
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A
"The servicemen took the time to explain everything that needed to be done, replaced and the cost, before they proceeded to correct the faulty outlets. I found them to be very knowledgeable and professional and neat. I would definitely use them again for my electrical needs.
Raleigh Electricians Provider Name Locked
also told me if I should have any problems with their work in the future to give them a call because they stand behind their work. I would definitely recommend them!!
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A
"It went great. For starters, I was completely impressed that someone from
Raleigh Electricians Provider Name Locked
actually called me to schedule the appointment within a day of me ordering. I couldn't even get a different electrical contractor to call me back, let alone work out a date to schedule the work to be done! Anyway, the work was cheerfully scheduled within a week. I had some questions about prep and supplies, that were answered immediately. On the day of the service, I received a phone call giving me heads up that the electrician was on his way.
Raleigh Electricians Provider Name Locked
showed up on time, greeted me, went over the details of the job, and put on his shoe covers and went right to work. It was a complicated job removing the old rusted light fixture, which had to be done from the attic in the far corner of the house, where the roof slants way down. The light and new can receptacle were replaced within the first hour, leaving time for other projects. A hallway light was not working.
Raleigh Electricians Provider Name Locked
diagnosed as simply being due the hot contact being bent. He could have easily milked the time re-wiring unnecessarily, but rather did all that was needed and was ready for the next project, which was straightening out two ceiling fans. One was bent beyond repair, so he removed the fan blades for me. The other was poorly installed, so he basically reinstalled and resecured it quite well. I really appreciated that
Raleigh Electricians Provider Name Locked
showed me everything he did and explained how he did the work, which empowers me to be more self sufficient, should I endeavor to do so. I will definitely contact
Raleigh Electricians Provider Name Locked
for future electrical needs.
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A
"I purchased an Angie's List coupon from this company for an outdoor hose faucet replacement. I got a call with in 24 hours to book my appointment. I was able to get an appointment within about 3 days of buying the coupon. The faucet install took about half an hour and the plumber took time to look at other potential projects and explain other services available through the company. This company is very courteous and booking my appointment was easy.
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C
"I ended up getting a refund, due to the contractor?s busy schedule. While, I did not have the service performed, I think the best review I can do is to simply copy our email exchange, which is blow.
Raleigh Electricians Provider Name Locked
only communicates through message exchanges on Angie's List, and does not return phone calls, which was my biggest turn off from the get-go. He states his reason for doing so. It may seem reasonable, but in the end I simply prefer an actual conversation. Starting off a relationship with a premise of distrust (i.e. only communicating with a documentation trail) is a turn off to me. I know contractors get burned by customers when there are verbal misunderstandings and miscues, but I'd rather start off with a premise of mutual trust. It's worked great for every Angie's contractor I've had to date. Anyway here's how it went... Angie?s List deal purchased 1/20/2014 Message on Angie's List from
Raleigh Electricians Provider Name Locked
on 1/22/2014 ?Hey
Raleigh Electricians Provider Name Locked
, How can we be of service?
Raleigh Electricians Provider Name Locked
? 1/24/2014: I left
Raleigh Electricians Provider Name Locked
a voice mail wanting to discuss the work and schedule a date, not realizing that
Raleigh Electricians Provider Name Locked
left me a message on Angie?s List. There was no call back. My message reply on 1/28/2014 ?Hi
Raleigh Electricians Provider Name Locked
, I left a vmail on Friday. Do you have availability this week or next? I am looking to have some light fixtures rewired that are in my upstairs hallway and bathroom. Thanks,
Raleigh Electricians Provider Name Locked
White M: 999-999-9999? Message on Angie's List from
Raleigh Electricians Provider Name Locked
on 1/29/2014 ?Hey
Raleigh Electricians Provider Name Locked
, the first available date that we currently have is for the 10th of February. I can give you a twenty four hour notice if something comes available before then but as of right now that is what we have. Thanks,
Raleigh Electricians Provider Name Locked
? 1/29/2014: I left another voice mail asking if we could discuss the work to be done and any prep work I needed to do and supplies I needed to provide. There was no call back. My message reply on 1/29/2014 ?Feb 10th works for me. Can that be first thing in the morning? I would like to discuss the work and know if it fits within the terms and what (if any) prep work I need to do. What's the best way for me to reach you? I also left a voice mail. Thanks,
Raleigh Electricians Provider Name Locked
M: 999-999-9999? Message on Angie's List from
Raleigh Electricians Provider Name Locked
on 2/3/2014 ?I have a 9 am available, where are you located? Email is best.? My message reply on 2/4/2014 ?9 am is great. I'm at . I'll be
Raleigh Electricians Provider Name Locked
, it's annoying to login into Angie's List just to leave you messages, when I have a few questions that could be quickly addressed conversationally. I've left a couple messages at 919-423-8231, which I got online. BUT the vmail message sounds like "
Raleigh Electricians Provider Name Locked
", not
Raleigh Electricians Provider Name Locked
, so I'm not sure I'm even reaching you - and if I am, I'm surprised to not get a call back. So here goes by email... 1) I plan to purchase a replacement light fixture for a tiled shower. I would like that installed. 2) There are two ceiling lights on the top floor - one does not work, the other sometimes flickers off. Will you need to access them from above - i.e. in the attic space above the hallway? If so, I have to remove plywood flooring in the attic space, and only want to do that if I have to. 3) There is a loose ceiling fan in one of the bedrooms, which causes the light attached to flicker. Is this something you can address? Thanks,
Raleigh Electricians Provider Name Locked
M: 999-999-9999? Message on Angie's List from
Raleigh Electricians Provider Name Locked
on 2/5/2014 ?Hey
Raleigh Electricians Provider Name Locked
, This system is set-up by angieslist to help facilitate conversations between customers and business owners to give accountability and clarity in a written format to minimize misunderstandings from verbal exchanges. When it is written down you can always have a written record for review and to bring clarity at a later date if the need arise and this has been a very useful tool for the contractors and angieslist members. I am writing today to inform you that due to extreme work volume at this time I will need to cancel our appointment for Monday February 10th at 9am. If you like I can either reschedule you for a later date or just have angieslist refund you your money. I have not received any type of payment that you made to angieslist, I don't get paid until work is completed but I can have them refund your money so you can move forward immediately with your project. Thanks,
Raleigh Electricians Provider Name Locked
? My message reply on 2/5/2014 ?
Raleigh Electricians Provider Name Locked
, OK, that explanation makes sense to me - thank you. I agree it's probably good for both consumer and contractor. That said, I've had phone communication with all my AngieList contractors to date. I'm guessing that since you did not counter with another date, that you're concluding the job is not worth it, and I'll take your hint to move on. I appreciate the offer of a refund, so I'll take it - thank you again. I'm a supporter of independent businesses, which is why I turn to Angie's list, and am glad you're doing well in this tough economy! Cheers,
Raleigh Electricians Provider Name Locked
? I did not get a reply or confirmation from
Raleigh Electricians Provider Name Locked
that it would be refunded. I waited a week and called Angie?s List on 2/12/2014, and requested the refund. Apparently
Raleigh Electricians Provider Name Locked
had not had time to initiate it and Angie?s List refunded it for me. I eventually purchased a different 2 hours Angie's List deal ($129 for two technicians for 1 hour) and THEY called me the next day (on a Sunday!) and scheduled me within a week. We discussed in detail over the phone what I needed done and I was given advice. Now we are both prepared!
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A
"
Raleigh Electricians Provider Name Locked
was very punctual, professional, knowledgeable and super polite. He and his partner
Raleigh Electricians Provider Name Locked
, did what needed to be done and were very respectful of my home, even wearing booties on shoes to not track in dirt. All my questions were answered and then some! I asked for some suggestions on another electrical install I was considering, and was provided with pros and cons on the subject.
Raleigh Electricians Provider Name Locked
and
Raleigh Electricians Provider Name Locked
split up the work and were able to accomplish all I asked for within a one hour block of time.
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A
"The contractor has been very attentive and contacted me several times to see if I would like to have the work done, but the site is not ready for him yet. He is willing to wait and contact me in 6 weeks to schedule a date.
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A
"The electrician they sent out was very professional, respectful, and knowledgeable. He did the work quick, explained what he was doing, and cleaned up his mess afterwards. The price with the coupon couldn't be beat. He came out the same day I called too! I would definitely recommend them again. "
A
"Provider arrived exactly when he said he would, explained what he needed to do and then completed the work in a very timely manner. He was pleasant, professional and seemed quite knowledgeable. I have recommended him to others, with high praise for his work. He was a pleasure to work with.
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A
"
Raleigh Electricians Provider Name Locked
was great - showed up exactly when he said he would and got the job done quickly. He also took the time to explain what he was going to do and why. He also went above and beyond by stopping to repair my outlet when I asked him to take a look at it, even though that wasn't in the original scope of work and he needed to get to another appointment right after mine. I'll definitely use
Raleigh Electricians Provider Name Locked
for any future electrical work at my house.
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All Electricians in Raleigh, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 1 of RaleighElectricians

1KW ELECTRICAL SVC

1820 BONNIBEE CT
Raleigh, NC

1st Call Electric LLC

106 Managers Pl Ste A
Syracuse, NY

1ST CLASS REMODELING & REPAIR

3115 Courtney Creek Blvd
Durham, NC

3-2-1 Electrical Services, LLC

4008 Baker St
Durham, NC

3D Professional Services

4348 Karlbrook Ln
Raleigh, NC

3G construction

Burlington, NC

4 M ELECTRIC INC

5701 WATKINS RD
Wendell, NC

7 ELECTRIC

3513 AUBURN KNIGHTDALE RD
Raleigh, NC

7 Star General Contracting LLC

1104 Rebarah Moor Dr
Willow Spring, NC

919 Electric

706 Northampton dr
Cary, NC

A & B Enterprises

196 lindas meadow lane
Chapel Hill, nc

A & E Heating & Air Conditioning

4611 Hillsborough Rd BLDG 200
Durham, NC

A & W MECHANICAL

1504 OLD MAPLE DR
Raleigh, NC

A B Electrical Service Co of Raleigh

10220 Six Forks Rd
Raleigh, NC

A Helping Hand

2054 kildaire farm
Cary, NC

A L HEDGSPETH ELECTRIC CO

918 PEARL ST
Durham, NC

A Master Of All Trades

302 Old Mill Village Dr
Apex, NC

A to Z Handyman Services

4909 Grinnell Dr
Raleigh, NC

A W Letchworth Electrical Co., INC

4703 Potato House Ct
Wilson, NC