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Deck Cleaning reviews in Raleigh
Once the crew arrived, they began to clean the fence with a pressure washer and a soapy solution. While cleaning the fence, the crew sprayed water into an electrical outlet that I have on the fence causing it to short out and destroyed the electrical GFI outlet which caused the pump and filter for my Koi pond to stop working. I had to call an electrician to replace immediately. The cleaning process of the fence was less than desired and the crew made an incredible mess all over the driveway, sprayed dirt all over everything near where they were working. Once they finished " cleaning " the fence, they started rinsing water only on the deck and did not use any cleaner so it had no effect on the grey looking wood.
I called the office and told them my concerns about this. Sometime later I was contacted and was told that they would re-clean the deck the next day.
Crew arrived and started cleaning the deck with cleaner this time but spilled a LARGE amount of cleaner onto the concrete patio next to My Koi pond !! ( I was not made aware of this until later when I discovered that myKoi pond looked like a giant BUBBLE bath !!! This took me almost 2 days to rectify by changing out all of the 6,000 + gallons of water ).
While cleaning the deck they took no precautions of the spray direction and sprayed dirty water all over the house windows and even into the house through the large dog door all over the hardwood floors inside. Once the deck was " cleaned " they started staining the fence. Stain was sprayed all over the roof shingles of the pool pump house, grass, driveway and koi pond filter tank. After the fence was finished they went straight to the deck with no regard as to the fact that the deck had not dried out. I once again expressed my concerns that the deck shouldn't be stained at this point because the wood was still wet from the cleaning that morning. I was quickly told by the worker that it would be fine and he did that all the time, I had my doubts but its not my profession. While he was spraying the deck with stain, I questioned him about the amount he was using ( it was like airbrushing and not actually wet enough to seep into the wood ) and again I was basically told I didn't know what I was talking about and they kept doing it the way they were without stopping. After the crew left I noticed that stain had been sprayed all along the
They used my brand new collapsable water hoses and destroyed 2 of them. They should have used their own like they said they would.
Destroyed the electrical outlet on the fence.
Killed the bermuda grass in multiple large spots where they rinsed the stain off their brushes.
The fence looks less than great but better than the deck because the fence had a stain on it from when it was built.
The deck looks TERRIBLE due to the fact that it is " splotchy " and inconsistant. I am certain this is caused by the fact it was still wet when they stained it.
Took no precaution while staining around the hot tub and got stain all over the cover.
I had to spend 6+ hrs cleaning up the mess they made on the driveway, around the deck, koi pond etc...
I'm absolutely positive I could have done a better job myself.
The end result is my deck looks terrible and I have to hire another company to sand it down and re-stain it at my own expense.
While there was obviously some confusion on both our parts,
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