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Raleigh Basement Waterproofing Articles
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Raleigh Waterproofing Contractors Reviews
PERMITTING ISSUES: On October 14th, I sent
message asking when the job site would be cleaned up and when the job would be
permitted. He tried to suggest that
there was an issue with the permit – because I pulled it, not him. It took 5-6 ...more /> text messages back and forth to get
me the permit based on the project description. He continued to suggest it was
incorrect – then went so far as to say that he ‘took care of it’ by suggesting
he paid additional funds for an electrical permit – since I was out of town. I
immediately called the Town of
did not pay any additional funds for the permit and that I was in fact issued
the correct permit. On October 15th,
following day, Wednesday October 16th.
on business in California that week; but insisted on texting me around 8am EST,
which is 5am local time. On Thursday, October 17th he sent me a text
stating the inspector didn’t inspect the crawlspace because no one was home;
yet the Town of
handle the coordination of the inspection on October 17th. The
morning of October 18th, I got a voicemail from the Town of
Electrical inspector stating that the paperwork he was looking at was
incorrect. The application listed a 1000 SF crawlspace but he said there was no
way our crawlspace fit that description; he also suggested if we were paying
based on SF that the numbers could be off.
and suggested this was another issue from… you guessed it – me pulling my own
permit! Thankfully, we were able to get
that quickly resolved with the Town of
MORE ISSUES: On Monday, October 21st
explaining that the permit for my crawlspace would not be issued. The reason
was that the ground on the one side of my house was too high; something that
would and should have been noticeable and evident during our August
walk-through and estimate.
$200 foundation vent. I explained to
the sump pump, and now with this vent. He replied that he wanted to meet us in
person to explain our options and go over them; I offered to have him meet with
my husband as I was still out of town on business but we couldn’t match up
their two work schedules. When my
husband came home; we called
instead. On October 25th I sent
text message asking if they would install the vent for $100. His $200 price
explanation included labor charges of unearthing dirt that had already been dug
up – he agreed and said it’s a deal. We planned to have the vent installed the
following Monday. I told him I would cut
him his check for the crawlspace and additional $100 once the job site was
cleaned up and the permit was approved, which caused an issue.
hold the warranty until I paid in full; but I made it clear that the warranty
was included with the job so I’d pay for the job in full when I got everything
promised to me in full.
message; demanding and threatening me if I didn’t pay in full by October 30th,
his exact words ‘not a threat at all, more of a promise’. The situation became
so aggressive that I contacted the Wake County government and a lawyer who
instructed me to keep all the emails, text messages, and phone conversation
records for my protection and future needs and assured me I would be protected
both financially and physically from
my husband that he was charging me for the vent cover because I was so
‘difficult’ that he would have normally done it for free but out of principle
wanted to stick me with as big of a bill as he could for his ‘trouble’ and
‘headaches’. Aside from that, the two
came to an understanding -
behavior and would refrain from threatening and being aggressive with me; and
in turn I would pay for the job in full upon clean up and inspection.
he told my husband he would.
HOW IT ENDED: We scheduled the final inspection for Tuesday,
October 29th and met with
clean up our job site and we did eventually pass inspection.
us with our warranty at the same time I paid in full; and yes, he did charge
the extra $100 for the foundation vent. We parted ways and there has been zero
OVERALL: My initial experience couldn’t have been more
different from my actual interactions with
a rude and aggressive way, especially women. Although we did get the work that
was promised, it was definitely not a
thrilled to recommend his work and company to others. However based on the
treatment I received and the experience I had, I can’t in good conscience
recommend that anyone work with this company.
Looking back, I wish we selected either
did alot of the work himself, even things like taking some old paint cans to the hazardous waste disposal site for me. He also installed extensions to the downspouts to move water away from the house for my elderly neighbor --for just the cost of the materials.
Now that it's getting colder, I see the real benefits of enclosing my crawlspace - the floor inside are much warmer and I'm sure my heating bills will be lower. Plus, I now have a new clean, dry space to store items that I don't need to keep in my house. The guy who services my heat pump recently told me "boy, it's really nice in your crawlspace!" and I completely agree with him.
I highly recommend
All Waterproofing Contractors in Raleigh, NC
Holly Springs, NC
Indian Trail, NC