"I called on a Tuesday and described my problem: one unit definitely saw a mouse, and I became concerned that the other unit (which just became empty) might have rats.
came out the next day and did a very thorough inspection. ...more We spoke after the inspection and confirmed that the one unit did have a mouse but there were no rats anywhere (whew!). Although he could have quoted me for the "job", he instead gave me suggestions on how to get rid of the mouse (get a trap, tighten up the exterior doors,etc). I got peace of mind just knowing that there were no rats! If I ever have need of pest control, I will definitely call them again. "
Rated Review by Denise W.
"Our tech does a great job. She is on time and take the time to talk to us about what we can do to prevent problems. Extremely professional and responsive to homeowner requests and questions.
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Providence Exterminators Reviews
"After being completely unable to afford the services offered through bigger, more "popular" companies I tried calling Budget Pest (found online under the name "Budpest") as a last ditch effort.
I knew it was a good company right off the bat when I heard the friendly, down-to-earth voice on the other end. They asked what I ...more needed, I explained and they simply told me what service they offered and gave me a quote. No sales pitch, no trying to pressure me into exorbitantly expensive "extermination plans" that I didn't need. It was refreshing. My immediate impression was that of good, honest, old fashioned business. We made an appointment for them to come to my house the next day.
They gave me a window of time in which they would arrive (between 3-5pm). I had a busy day and called to find out if they'd be there closer to 3 or closer to 5 so I could plan my time and errands accordingly. Again, totally pleasant, like calling a family business,(no automated menus...a PERSON answered the phone!). They put me on a brief hold and contacted the rep that was assigned to my house. "He will be there between 3-3:30pm, is that ok?".
was the rep that came to my house. He was punctual, professional and knew his stuff! He explained what kind of bees I had, what type of procedure he would use to get rid of them, how it would work and what to expect. His explanation was interesting, clear and to the point. He knew exactly what he had to do and was done in 5 minutes.
While he was there, I mentioned that I might have a termite problem as well. He took the time to carefully check my entire basement and shed and assured me that I had nothing to worry about.
Like I said, my experience with Budget Pest was refreshing. Good, honest, old-fashioned business. Hard to find these days. I wish them the best of luck! Keep up the good work and I'll keep on giving recommendations! "
"I wouldn't recommend them, the technician they sent out was just not doing a good job for me. I had a year contract with them. I would use them again if they sent me a different technician to do the work. "
"They were professional, timely, and friendly. We had a few black ants
inside our home over the summer. Since we moved in less than a year
ago, we also took the opportunity to have EHS do a general inspection of
and the staff at EHS promptly returned my email with
a phone call and set up an appointment a few days ...more later. They called
to let us know when they were on their way and were right on time. They
sprayed for ants and had extra time built into the service call to do a
general inspection of the basement and the three floors of the house.
when I noticed about twice as many
carpenter ants in the house as I'd seen last year. They sent an
inspector out. He inspected the property inside and out, and didn't find
any evidence of actual carpenter ant infestation. I said I didn't want
the ants to get a foothold anywhere. ...more We decided to do a one time
prophylactic treatment that would last for 3 months.
The inspector scheduled a technician who arrived promptly a few days
later and did the job. While he was spraying he discovered
vulnerabilities in my foundation - holes where rodents could get in. He
was very informative about how to deal with all the areas of concern. I
will take his sound advice and seal the place up before the fall."
"The workmen who came to the house were always very accommodating, eager to please and responsive. The office personnel were much less so. One time I phoned in a credit card payment and two months later was getting interest charges put on my bill because they somehow never submitted that payment and it showed up as past due. Another time, their service ...more person failed to show up when scheduled on a Friday, leaving me sitting there after having taken the day off just to let them in. When I phoned the office, I got some story (rather lacking in credibility) that the appointment had, in fact, been for "next Monday". Then it got changed to "next Tuesday". Their Yellow Pages ad promises the world, but I wouldn't hold my breath waiting for delivery."
"This company does a great job. They are knowledgeable as what to spray and where to spray for carpenter ants. They are friendly and very responsive. They always let me know when they are going to do the work."
"I contacted EHS when I found several insects in my kitchen. I was concerned that they be cockroaches. They were very courteous and professional. I was able to send them one of the bugs for identification. They told me that it was a Mediterranean spotted cockroach which does not nest indoors and is only an occasional pest. They said it was not necessary ...more to treat for them. This was actually the second time they I had called them with a possible issue. On the first occasion, I found what I thought could be termite damage. They came out to the house to inspect and explained that it was probably old damage from a particular wood eating beetle. No treatment was necessary at that time either. I was very impressed on both occasions that they were honest, professional and made no attempt to sell me a service that I didn't need. I would definitely call them again if I am in need of their services. I would also highly recommend them. "