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I did initially have a small problem with the job - I had asked for some hooks to be installed on the chimney for a trellis. It's not something they normally handle and I guess the instructions confused them. However, when I wasn't happy with the results, they quickly offered to come back and re-do the work to my specs at no extra charge.
It looks great now! I would recommend them and funnily enough so does the shop I bought my gas fireplace from!
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