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I was away two days and came back to find the pilot out, apparently blown out by another small explosion. So far, Evergreen does not get an "A", either on price or performance.
The problem came when I received an invoice that was much higher than the price quoted. When I simply questioned them about the reason for the higher amount, I was told they charged "a travel fee" because the plumber had to drive from East Greenwich to
When I said I didn't think that was fair or reasonable, they got extremely belligerent and used swear words. They threatened to take legal action and even to put a
The situation got resolved when I called the realtor who had referred them to me and told him the situation. He was very disappointed and embarrassed and talked to them. I don't know what he said, but they backed down and I paid the originally agreed upon price.
THEY USE BULLY TACTICS TO TRY TO GET MORE MONEY OUT OF PEOPLE.
Our latest house is currently undergoing a major interior renovation with a new hot water gas heating system as part of it. The old electric heat baseboards were removed by the general contractor. Since there was no gas at the property, I had to apply to National Grid for service which took over 2 months to finally get it in October (another story). I solicited 4 bids for the new gas heating system installation. The bid prices were all over the place. The bid variance was so great, at times it seemed the heating contractors weren't even bidding on the same job.
Well, we were not disappointed! From the beginning of the project until the final systems check,
The work environment at the house was challenging with several trades sometimes working is the same space.
At the end of the day, "VALUE" is the combination of price and quality. All I can say, is
I was very happy with the service offered by
A few days before the scheduled unit replacement a friend gave us the number of another company that might give us a second opinion as well as better pricing. Not only did they do so, they also told us that one of the main reasons that the heat exchanger was freezing at a more rapid rate was the incorrect air filter that had been placed on the unit (by
The response from
Never ever ever will deal with them again."
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