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Providence Glass Repair And Installation Articles
was given 5 days for completion. I receive a call stating that the
subcontractor that the owner of the franchise uses sent the wrong window. Franchise
owner sent the correct data but his subcontractor got is wrong. Then I was told
it was going to take another week to correct. In mean time I had a hole in my house for two weeks. There was NO sense
of urgency or customer’s service when I asked about a lower payment for poor
service. The owner of the franchise refused since it wasn’t his faults even
though it was his choice to use the subcontractor that he used.
To specify my door, I went to their web site and clicked on Door Cost Calculator. This gave me step 1 of the process. I was asked to click on my choice of enclosure configurations and enter the door dimensions. Step 2 offered me the choice of framed or frameless. Step 3 asked me how the door was to be mounted. Step 4 asked me to select glass type. Step 5 asked me if I wanted a towel bar Step 6 asked me to choose a handle or no handle Step 7 asked me to choose a finish such as chrome. and Step 8 gave me the cost.
I called the 800 number several times to ask some questions and to finally order the door. The person answering the phone was also an installer and very helpful.
My shower door was installed about a week after I ordered it. It took over an hour to do the installation, which seemed to me to be a precision job. After the door was put in, we were give door care instructions.
This door was the last step in our stall shower re-tiling project, which cost about $7000, including the door.
My wife seems more excited about this door than any other aspect of the shower enclosure.
Very considerate, efficient and professional
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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