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A tec was friendly on the phone and came out immediately to sweep the chimney and inspect. They gave me a discount for being an Angie's List customer, too. They were punctual and polite. After cleaning out the chimney on the first visit, I received a written estimate for the work that needed to be done and
When Atec returned to do the additional work on my chimney, they arrived right on time (actually a few minutes early - bonus!) and got right to work on the job. There were two guys and they were both courteous and polite. They made sure to not get anything dirty or messy inside the house. They first removed the broken damper and then installed the new one, and showed me how to work it. Then they went outside to work on the chimney. They repointed the brick from the roof-line on up, fixed the cracked crown, added a stainless chimney cap, and then applied some sort of sealant to the brick.
At one point, they needed me to turn on the water to an outside faucet. I wasn't sure where the shut off valve was, so they were pretty patient as I called my husband and we poked around in the cellar trying to find what they needed.
I will definitely call A Tec in the future when I need any work done.
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