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Cell Phone Companies to Avoid

189

Top Rated Cell Phone Companies

8

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Over 418 reviews for
Providence Cell Phone Companies from people just like you.

F
"Feb 27, 15 I took my Galaxy s4 to the
on Coliseum Crossing. After inspecting my phone,
the store manager determined" by phone was dead as a result of the
Update which occurred the day before. Since my prepaid phone was under warranty, a replacement phone was order and scheduled to ship overnight at my cost of $20.00. Well on Feb 28, I called and spoke with
since my phone did not arrive. She originally said she could not find the order and asked me to hold the line. Fifteen minute later, she said the order was found and would arrive on Monday. At that point, inquired about my $20.00 overnight shipping cost that was paid on the 2/27. She said,
said you can pick it up since the phone had not shipped and was still in the warehouse. On Monday 3/2 I called again, and asked for the manager, but I was informed by
they were all in meetings.
said they would call me back. Well minutes later,
said she was informed to handle the situation since they were in meetings After investigating the matter
said my order appears to be stuck in a PENDING status, so someone from OPS contact me before noon the Tues 3/3. Needless to say, no one from that department called me, so I call back and again ask for the Manager this time I spoke with
who said my order was stuck in a PENDING status and was escalated to OPS. I informed him that I am a healthcare professional in need of my phone for On-Call purposes, and I would speak with him once I arrive at the store. I told him I reside in Williamsburg which is a 40 drive to his store and when I arrive i wanted my refund for overnight shipping. When I arrive at the
store I was informed that
was at lunch, so I said fine I will wait. Minutes later
arrived and again informed me of the pending status of my phone, and after seeing how upset I was he offered me a different phone until my phone arrive,
drove to Suffolk for pickup this phone which I was truly grateful to have but I was not comparable to the phone that I had. Sunday 3/8 I call again now
,
and
all were off that day, so I was informed that someone would look into my refund status for shipping get back with me. Some did leave a message on my phone that day stating the refund was approved for 20.00; however, they never mentioned my Galaxy. I am very disappointed in the way
treats their Prepaid Customer, and I would appreciate a followup call. I simply want my Galaxy back.

-regina R.

F
"My contract with
was supposed to be up in May. Originally, I wanted to upgrade early and they said not available to me at the time and offered"
program to get a new phone early. So, I got a phone from my friend with no data, because I wanted the cheapest phone possible until my time ran out. They informed me my subscription was up in August, but I thought it should be up in May. They said that May is when I am able to get an upgrade. I asked "Why is it like that?" They said it was because I got a new service plan and it extends a year. My bill was cut bill in half, but
never explained that it would extend the plan a year. I went into the store 2 times and I was on the chat line 4 times. NO help, all 4 chats were cut and paste word for word including exclamation points.

-Robin F.

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Cell Phone Service reviews in Providence

A

Rating
After moving to Arizona I signed up for a special with 5 GBs of data every month at 4G Lte speed! Been great so far and theygave me an additional 10 GBs free as well as allowing unused data to roll over! Not bad!
- Leon B.
D

Rating
Installation was approximately October 2015. Fiber OPtics only installed to the street service coming into the house is copper. Thecnician stated that wouldn't be a problem. Technician left without completing the service. RE: remotes were not set up, and we later determined the speed of service didn't change from standard to fiber optics. The net result was the tv menu took several seconds to load and occassionally timed out/stalled in the middle of a show. recording is intermittent too.
A few week later I stopped by the store to see an example of how the service should function. Sales associaed confirmed there were issues with our installation and sent another technician out . The technician proceeded to install in a different manner. Left with the speeds still the same.
We continue to receive service that is no way resembles fiber optics. I called technical support to discuss and they said they didn't see any issues. Speed tests have always supported that fiber optics was not meeting expectations (or even half the speed).
02/25 I stopped in the store to cancel my TV service and was going to keep the internet and ask for help. Sales Associate Cancelled tv Service and said that no monies paid for future services woiuld be refunded even if it was bad service. I determined it was good business cancel all services and look for a more responsive and professional service.
Providence Cell Phone Companies Provider Name Locked
still owes me for monthly prepayment.
- Laurie A.
F

Rating
I was notified that they are no longer going to going to be carrying the wireless prepaid services through
Providence Cell Phone Companies Provider Name Locked
, and I was told that we need to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period.

This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.
- Torey T.
A

Rating
Their rates are phenomenally low, they use AT&T's network so they offer great coverage and even better service because it is not AT&T service. Every time I call them, they answer within the first ring. They will activate phones from other carriers for free, all you need is the
Providence Cell Phone Companies Provider Name Locked
chip. Additionally they will give you a discount if you are an AARP member. I have had extremely good service with them. They will even offer you a loaner phone if yours needs repair that you may keep until they fix yours. This is a great company!
- Herschel L.
F

Rating
I asked to keep my phone number, but was told it was not available and would take a couple days. I went in the
Providence Cell Phone Companies Provider Name Locked
store and told me I could purchase a new phone with a new contract and would be able to switch the numbers. A few days later, I got notified the number was available. I did the process as I was told and the person I was speaking with started talking like I was cancelling even though I tried explaining I was just transferring my number. We checked our statement, and they had charged us two cancellation fees of over $300. We spent over 13 hours in
Providence Cell Phone Companies Provider Name Locked
stores over the next couple weeks talking with customer service trying to get everything straightened out. They thought we were trying to pull a fast one and we could not get anyone to understand our problem. The worst part was the representatives in the store understood our problems, but when they spoke with their higher-ups, they thought we were trying to get away with something and were just rude and mean. We broke down everything that was wrong on our bill (including missing data for our phone and tablets) and we heard one of the supervisors say 'Well they are just nit-picking.' My wife broke down in tears and one of the representatives there said this was borderline criminal.
- Jeffrey A.
F

Rating
TERRIBLY, because we were sold their minimum internet speed package which they thought would be adequate for my wife and I because we are retired and only use our PC for email and web searches & news. They sold us this minimum rate package because it was easier to GET US TO BE NEW CUSTOMERS. Sure enough, right away we experience slow internet speeds plus drop-outs (stopped internet communications). Then after getting 3 fines of $15 each for going over the
Providence Cell Phone Companies Provider Name Locked
digital limit (total accumulated bits used in the month), we decided to cancel their total service. NOTE: we were NOT INFORMED verbally or in writing AHEAD OF TIME that we would get fined like this BESIDES being subjected to the slow internet speed with frequent internet drop-outs. I sent a complaint and termination letter to the
Providence Cell Phone Companies Provider Name Locked
Correspondence Team on 12/17/14 stating that we were terminating their service which we wanted to end on around 12/24/14. On 12/13/14 we paid a $293.21
Providence Cell Phone Companies Provider Name Locked
bill for their equipment, service, some of the multiple $15 fines and taxes/fees. Recently, we have received another
Providence Cell Phone Companies Provider Name Locked
bill of $354.03 for additional charges for continued service ($86), increased speed capability ($42), additional over the digital limit fines (4 more at $15 or $60), taxes/fees and other as yet unknown charges. A
Providence Cell Phone Companies Provider Name Locked
person told me that the $86 charge is for their "Jet Pack" (modem) which we had informed them as being terminated BUT WHICH
Providence Cell Phone Companies Provider Name Locked
STILL CHARGED US FOR AT LEAST ANOTHER MONTH. NOTE: My complaint letter of 12/17/14 stated that we were terminating their service PLUS I DISCONNECTED their Jet Pack which we bought RIGHT AFTER sending them the 12/17/14 complaint and termination letter. If interested in trying to resolve this issue between us and
Providence Cell Phone Companies Provider Name Locked
, please provide me your Complaint Resolution Department email address because I would like to email you our original 12/17/2014 complaint and termination letter which I sent to the Correspondence Team of
Providence Cell Phone Companies Provider Name Locked
in
Providence Cell Phone Companies Provider Name Locked
, CT. I also would like to send you my second complaint letter which I going to send to
Providence Cell Phone Companies Provider Name Locked
, President of the Pacific Northwest Region of
Providence Cell Phone Companies Provider Name Locked
as soon as I get his email address (hopefully by tomorrow).
- BARBARA H.
F

Rating
Consumer ALERT:
We bought and recommended this service to our family and friends, but since then learned one thing. IF you are away from your relatives, like we are from our elderly, handicap father with dementia and the equipment is not working, like in our case - the equipment was defective, and not working for several months until we got to dad's for the holidays. YOUR MONTHLY PREMIUMS will still be charged to your credit card.
AWARD for Worst Customer
Providence Cell Phone Companies Provider Name Locked
ce:
Just spoke to a woman who identified herself as SANDY, a SENIOR Customer Service Representative from GREAT Call in Carlsbad/San
Providence Cell Phone Companies Provider Name Locked
. This individual should be FIRED or retrained to the warehouse. When I asked this SENIOR Representative how they warn elderly folks and their families when their service is not working and whether they stop charging us for service that is not working due to their own equipment not working, she started with an attitude that was unacceptable & offensive.
SUGGESTION;
Very disappointed on a service we recommended to family and friends, and UNTIL they put into place MECHANISMS that alert families that an equipment is not working and stop billing them until the equipment is working again - Stay away from these folks.
- Augusto F.
F

Rating
They did not advise me that my phone would not work outside of the area I live in. The first contract I had with them was 25 cents per minutre but then when I renewed it in november of 2014 they told me I could get it for 10 cents a minute...When I could of been paying that all along. My biggest issue with them was them not telling me before hand my phone would not work outside of PA though.
- Roger W.

Cell Phone Companies in Providence

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 2 Z Tech Services

81 John Street

A T & T

117 SHERMAN RD
Wakefield

A T & T GLOBAL NETWORK SVC

25 AMICA WAY
Lincoln

A T & T GLOBAL NETWORK SVC

1 CVS DR
Woonsocket

A T & T VOICE

475 KILVERT ST
Warwick

A T & T WIRELESS

85 EAGLE ST
Providence

A T & T WIRELESS

540 RESERVOIR AVE
Cranston

A T & T WIRELESS

371 PUTNAM PIKE
Smithfield

A T & T WIRELESS

1473 ATWOOD AVE
Johnston

A T & T WIRELESS

502 S MAIN ST

A T & T WIRELESS

294 STAFFORD RD

A T & T WIRELESS

600 QUEQUECHAN ST

A T & T WIRELESS

85 MARIANO BISHOP BLVD

A T & T WIRELESS

1694 PLAINFIELD PIKE
Cranston

A T & T WIRELESS

869 GRAND ARMY HWY

A T & T WIRELESS

450 STATE RD

A T & T WIRELESS

1239 DIVISION RD
East Greenwich

A T & T WIRELESS

7 NEWPORT AVE
Pawtucket

A T & T WIRELESS

2935 TOWER HILL RD
Saunderstown

A T & T WIRELESS

689 BALD HILL RD
Warwick

A T & T WIRELESS

400 BALD HILL RD
Warwick

A T & T WIRELESS

1919 DIAMOND HILL RD
Woonsocket

A T & T WIRELESS

2 ALLENS AVE
Providence

A T & T WIRELESS

50 ROYAL LITTLE DR
Providence

A T & T WIRELESS

1642 MINERAL SPRING AVE
Providence

ADVANCED DIGITAL SVC

133 HALLENE RD
Warwick

ALL STAR WIRELESS

214 BROADWAY
Pawtucket

AMERICAN MARKETING SVC INC

200 N DARTMOUTH MALL

Apple Store Providence Place

20 Providence Pl
Providence

AT&T U-verse

141 SW Wilshire Blvc

ATS MOBILE ELECTRONICS

807 ASHLEY BLVD

ATS MOBILE ELECTRONICS

606 TARKILN HILL RD

ATS MOBILE ELECTRONICS

965 EDDIE DOWLING HWY
North Smithfield

B MOBILE

799 TIOGUE AVE
Coventry

BEHR MODEM

700 CENTRE OF NEW ENGLAND BLVD
Coventry

BHD CORP

966 BROAD ST
Providence

BROADBAND ACCESS

342 COMPASS CIR
North Kingstown

BROWN UNIV-DIST LEARNING

45 PROSPECT ST
Providence

BRYANT COLLEGE-CTR INTL BUS

1150 DOUGLAS PIKE
Smithfield

C A WIRELESS

106 RESERVOIR AVE
Providence

C L WIRELESS

36 MAIN RD
Tiverton

CAL CONSULTANTS

186 CAMP ST
Providence

CARDARELLI COMMUNICATIONS

11 ASH LN
North Providence

Cellular Medic

123 Atwell Ave
Providence

CELLULAR ONE

85 MARIANO BISHOP BLVD

CENTRA INDUSTRIES INC

1130 TEN ROD RD
North Kingstown

CHOICE WIRELESS

1175 MINERAL SPRING AVE
Providence

CINGULAR WIRELESS

695 EDDIE DOWLING HWY
North Smithfield

COM INC

40 KINGSLAND CT
Charlestown

COMMPORT COMMUNICATIONS

383 MATUNUCK SCHOOL HOUSE RD
Wakefield

COMPASS COMMUNICATIONS

237 NEW MEADOW RD
Barrington

COMPU TEL INC

36 PHILLIP ST
Coventry

Conquer Your PC

7701 Baymeadows Circle West

CONTRERAS TELCOMMUNICATIONS

1543 WESTMINSTER ST
Providence

CRANSTON WIRELESS & SVC

577 CRANSTON ST
Providence

Data Stream Plus

1285 Park Ave
Cranston

DIGITAL 2000

866 Kempton St

EBS Econotel Business Systems, Inc.

15 Circle Street
Rumford

ELICLADES SERVICE COMM

476 WELLINGTON AVE
Cranston

ENDLESS COMMUNICATIONS

615 Putnam Pike
Greenville

ESLIROME EXPRESS

598 CHARLES ST
Providence

EXPRESS WIRELESS

363 SMITHFIELD AVE
Pawtucket

EXPRESS WIRELESS

206 FRONT ST
Lincoln

EXPRESS WIRELESS LLC

557 PARK AVE
Cranston

F R COMMUNICATIONS

1106 BROAD ST
Providence

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD

FREEDOM WIRELESS

57 Patterson Ave
Warren

FUTURE COM LTD

151 Singleton St
Woonsocket

GLOBAL TELEPHONE CONNECTION

35 1/2 ORCHARD AVE
Providence

Google Voice

1600 Amphitheatre Parkway

GRAND WIRELESS

200 N DARTMOUTH MALL

GRAND WIRELESS

262 SWANSEA MALL DR

GRAND WIRELESS

199 CONNELL HWY
Newport

GRAND WIRELESS

1200 BALD HILL RD
Warwick

HIP HOP WIRELESS

167 Main St
Westerly

INTAP COMMUNICATIONS LLC

2000 POST RD
Warwick

J & MC2 WIRELESS

854 ADMIRAL ST
Providence

JOHN A LAWLOR & ASSOC

11 RED MAPLE RUN

JVMI INC PLAYHOUSE 85

688 FRENCHTOWN RD
East Greenwich

KVH INDUSTRIES INC

50 ENTERPRISE CTR
Middletown

M J WIRELESS

747 BROAD ST
Central Falls

M P'S WIRELESS SOLUTIONS

1265 POST RD
Warwick

MEGA SATELLITE CORP

228 PRINCESS AVE
Cranston

MEGATEL

295 UNION AVE
Providence

MILLENIUM ENTERPRISE

218 MANTON AVE
Providence

MOBILE 1 WIRELESS

43 Lonsdale St
West Warwick

MOBILE SOLUTION CORP

1445 WAMPANOAG TRL
Riverside

MOBILE WORLD

1553 POST RD
Warwick

Money Makers Inc.

901 Town Central Blvd.

Mundo Wireless

319 Pocasset Ave
Providence

My Utility Brokers

9344 Tarryton Ave.

N K COMMUNICATIONS

17 THELMA ST
Providence

NEW ENGLAND TELEPHONE

W GREENVILLE RD
North Scituate

NEXGEN WIRELESS

1744 MINERAL SPRING AVE
Providence

NEXTEL

16 WILLIAM S CANNING BLVD

NEXTEL

1300 PARK AVE
Cranston

NEXTEL

557 PARK AVE
Cranston

NEXTEL

1160 PAWTUCKET AVE
Rumford

NEXTEL

653 KILLINGLY ST
Johnston

NEXTEL

170 E MAIN RD
Middletown

NEXTEL

1584 WARWICK AVE
Warwick

NEXTEL

10 DORRANCE ST
Providence

NITEGRATED BROADBAND SVC

115 CHESTNUT ST
Warwick

NORTHERN RI WIRELESS INC

1694 PLAINFIELD PIKE
Cranston

NumberGarage.com

4322 Harding Pike, STE 417

O & R WIRELESS

223 PLAINFIELD ST
Providence

O M ASSOC

1243 MINERAL SPRING AVE
Providence

OCEAN WIRELESS

1099 SOCIAL ST
Woonsocket

ONESTAR LONG DISTANCE INC

573 MENDON RD
Cumberland

PAETEC COMMUNICATIONS

225 CHAPMAN ST
Providence

PAGETEL PTOE

11 OLNEYVILLE SQ
Providence

PHONE BOOTH

410 TIOGUE AVE
Coventry

Phone Power

20847 Sherman WY

PRIME TIME COMMUNICATION

50 ANN MARY ST
Pawtucket

ProWireless

1191 Post Road
Warwick

RESEARCH INSTITUTION FOR TELE

7 LIPPITT RD
Kingston

RHODE ISLAND WIRELESS

375 PUTNAM PIKE
Smithfield

RIA TELECOMMUNICATIONS

10 ACADEMY AVE
Providence

RIA TELECOMMUNICATIONS

1106 BROAD ST
Providence

RNK INC

300 CARPENTER ST
Providence

SAGESOLUTIONS LLC

236 COTTONTAIL DR
Portsmouth

SIGNAL COMMUNICATIONS

901 POST RD
Warwick

SilentPocket

2000 McGregor Dr

SOUTHPARK CELLULAR

582 S MAIN ST

SPRINT

127 FAUNCE CORNER RD

SPRINT

371 PUTNAM PIKE
Smithfield

SPRINT

1199 PONTIAC AVE
Cranston

SPRINT

262 SWANSEA MALL DR

SPRINT

720 CENTRE OF NEW ENGLAND BLVD
Coventry

SPRINT

1301 BALD HILL RD
Warwick

SPRINT

10 DORRANCE ST
Providence

SPRINT NEXTEL

1118 COUNTY ST

SPRINT TOGETHER WITH NEXTEL

1364 MINERAL SPRING AVE
Providence

Straight Talk Wireless

9700 NW 112 Ave

SY NET INC

205 HALLENE RD
Warwick

T-MOBILE

634 RESERVOIR AVE
Cranston

T-MOBILE

85 STATE RD

T-MOBILE

678 CENTRE OF NEW ENGLAND BLVD
Coventry

T-MOBILE

371 PUTNAM PIKE
Greenville

T-MOBILE

7 NEWPORT AVE
Pawtucket

T-MOBILE

368 COTTAGE ST
Pawtucket

T-MOBILE USA

50 VISION BLVD
East Providence

T-MOBILE USA

99 E MAIN RD
Middletown

TCG

275 PROMENADE ST
Providence

TELECOM CONTRACTING CO INC

522 AMERICAN LEGION HWY

TELECOMMUNICATIONS CONCEPTS

PO Box 158
Slatersville

TELEPHONE BUILDING

112 UNION ST
Providence

TextSprout, LLC

1969 S. Alafaya Trail, #164

THIRD MILLENIUM COMMUNICATION

29 NATE WHIPPLE HWY
Cumberland

TRI-TOWN WIRELESS

91 MAPLE AVE
Barrington

TSR WIRELESS LLC

235 POPES IS

TURNING THE CORNER

35 STAR ST
Pawtucket

U S DIRECTORY ASSISTANCE

PO Box 249
Barrington

UNIVERSAL TELEPHONE SVC CORP

1002 CHALKSTONE AVE
Providence

UNIVERSAL TELEPHONE SVC CORP

528 DEXTER ST
Central Falls

USA WIRELESS INC

738 HOPE ST
Providence

VERIZON

117 PROVIDENCE PLACE MALL
Providence

VERIZON

390 ACUSHNET AVE

VERIZON

42 HIGHLAND AVE
Cumberland

VERIZON

15 HAYDEN AVE
Tiverton

VERIZON

3009 TOWER HILL RD
Wakefield

VERIZON

234 WASHINGTON ST
Providence

VERIZON WIRELESS

371 PUTNAM PIKE
Smithfield

VERIZON WIRELESS

1300 HARTFORD AVE
Johnston

VERIZON WIRELESS

1140 Reservoir Ave Ste 3A
Cranston

VERIZON WIRELESS

2000 PLAINFIELD PIKE
Cranston

VERIZON WIRELESS

1127 GRAND ARMY HWY

VERIZON WIRELESS

356 STATE ST

VERIZON WIRELESS

456 STATE RD

VERIZON WIRELESS

790 CENTRE OF NEW ENGLAND BLVD
Coventry

VERIZON WIRELESS

173 E MAIN RD
Middletown

VERIZON WIRELESS

1764 MENDON RD
Cumberland

VERIZON WIRELESS

399 BALD HILL RD
Warwick

VERIZON WIRELESS

1 FRANCIS ST
Providence

VIKI GROUP

179 FRONT ST
Lincoln

VISION TELECOM INC

125 WHIPPLE ST
Providence

VIVA USA CELLULAR

521 HARTFORD AVE
Providence

VOGUE COMMUNICATIONS SYSTEMS

68 S Main St Ste 1
Woonsocket

VOICE STREAM AT PROVIDENCE PLC

274 PROVIDENCE PL
Providence

WAL-MART CONNECTION CTR

199 CONNELL HWY
Newport

WIRELESS CONNECTIONS

40 Oak Grove St Unit 8
East Greenwich

WIRELESS INNOVATIONS

183 PROVIDENCE PL
Providence

WIRELESS ZONE

339 QUAKER LN
West Warwick

WIRELESS ZONE

192 PROVIDENCE PL
Providence

WORLD COMMUNICATIONS

461 PLAINFIELD ST
Providence

XCOM TECHNOLOGIES OF RI

275 PROMENADE ST
Providence

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