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Portland Window Replacement Articles
Window Replacement reviews in Portland
First time: Our new construction window wouldn't close and had a 1 inch gap. The service technician came to fix it and the problem was charge us. Instead to ask us to call he company. We were so touched and appreciated the help.
Second time: Two other windows had tension sashes broken. We called them and the people were so kind, offered to teach me over the phone to fix it myself. However, I'm not terribly handy and instead scheduled an appointment. They came to fix it. We saw the same technician again and thanked him for his help again for the 1st time. He remembered us!
I wouldn't hesitate to call them for my window problems and give them referrals. Every time I contacted them, they were helpful, responsive, professional and kind. Greatly touched by their customer service.
All of the Timber staff we spoke with were professional and courteous.
The problem came with time planning. We were given a date and time. We adjusted our work schedules for that date and time. The evening prior, we were contacted by the project manager to say that the date and time would be different due to an unexpected crew problem. When given the new date and time, the time was a range in the afternoon. They did arrive at the end of that range, and they worked quickly and efficiently.
The work they did was good quality, and the clean up was good; we have found bunches of staples in our garden since then, so if you have children, take a good look before they go barefoot.
So overall, I would say that they did good work for a reasonable price. They were professional and respectful. If you want thorough and specific details or to have a specific expectation met, you should probably take the initiative to tell them what your priority is.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Window Installers in Portland, OR
Eagle Creek, OR
St. Helens, OR
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