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A
"Working with
and her team was a great experience. She was very thorough, came to the house a number of times to make sure we were getting" exactly what we wanted. The guys who came out to install the windows and doors were prompt and efficient, finished the job in half the estimated time, and came in exactly on budget. They did a great job and didn't leave a mess. I highly recommend
and Daughter!

-Zoe C.

A
"The owner comes out and makes the deal then an employee of the company contacts you to measure windows and arrange for installation. I thought we were given a pretty" decent price and the windows were installed very quickly and professionally. I would defiantly recommend this company to anyone looking for replacement windows.

-John G.

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Local Articles in Portland

Window restoration & repair

When window replacement isn't an option due to cost or preservation concerns, repairing or restoring your home's windows can return them to their former glory.

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Replacing your home's windows may require a large investment. Learn what types of materials are available and what those energy efficiency ratings mean.

A contractor installs a tempered-glass window in a home. (Photo courtesy of Ian S. of Lakewood, California)
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You can lower your energy bill by purchasing new windows for your home. (Photo courtesy of James Fortin)
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Replacing single-pane windows with high-performance glass can add a fresh look and decrease your energy costs.

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Caulking windows can help you save money on energy costs and even keep insects from coming through the cracks. Here's how to do it properly.

Angie's Answers

?

Hello - I hope my answer will help point you in the right direction.

 

The reason you're having a hard time getting clear information is because there are hundreds of companies saying their window is the best. There are probably millions of different features you can choose to have for your windows and in price ranges from $169-$1200 (per double-hung window).

 

I've been in the business for 15 years and have seen many different window products from many different dealers and manufacturers. This all comes down to: "what's important for you and your home?" If you want a strong warranty from a company who has a full-time service department to give you piece of mind and service your windows should needs be, or are you looking at only those companies who offer true wood interior windows that you can paint or stain to match the home decor? Whatever is your hot-button, then that's where you want to start.

 

I would recommend you first choose how you want your new windows to look. Wood-interior with vinyl clad is only offered by certain companies, while there is a vinyl woodgrain finish to give you similar results without the maintenance. If you're only looking for a white interior and don't want the maintenance, a fiberglass or vinyl window would be the best choice from what is offered in the market today (vinyl will be less expensive - not necessarily cheaper quality). If you are going to change out a window to a french door and a door to a window, then you WILL NEED to find a contractor with some carpentry experience. Some companies will tell you upfront that they do not handle those sorts of remodeling projects due to the complexity and time it would take to get it complete.

 

Unfortunately, we won't be able to personally help you with your project as we work in the New England Area. However, if you wish to talk further, please feel free to email me at: sven@ritewindow.com and I'll be happy to let you know our prices for what we offer so you can compare and hopefully find a similar company to do the work for you near the Austin area.

 

Cheers!

?

Get your roofer back out there.  Course of shingles above the window need to be pulled, self sealing flashing, drip caps, and counter and step flashing are going to be required here. 

 

This is a flashing issue as the window connects to the mansard roof surface. 

 

Condensation and a leak are two different and very noticeably different (i.e. volume) things.

 

Flashing and roofing on Mansards can be tricky but is sounds very much like a roofing issue. 

?

+1

 

Much easier to scratch and typically not as good a finished quality as compared to glass.

 

Benefits are the resistance to breakage as mentioned by LCD.  Any glazing shop should be able to re-create that panel. 

?

For a broken window (or leaking seal in multi-pane unit), for a standard roughly 2x3 foot window, can run from low of about $75-125 for single pane to more like $200-300 range for triple pane, depending on construction and any special ultraviolet or heat reflective coatings. If a removeable window unit, of course cheaper to remove it and take to replacement glass place then have them come out, measure glass size, order glass unit, then come back to install.

 

If taking in yourself, commonly they can do single-pane in an hour or two, but count on a week or so typically for sealed double or triple pane unit to come in, so you will have to seal the opening in the interim. That is an advantage of having them come out - they measure and determine type of unit on first visit and can seal with tape and plastic sheeting (if you have not already done that), then come back with new unit and install a week or two down the road - but you are not stuck with an opening in the wall for a long time.

?

Thermal numbers look okay when looking at the NFRC.

 

Do you have any other data on them?  Air infiltration, Design Pressure, Visible Transmittance, and Condensation Resistance are all good evaluators.

 

http://www.mercuryexcelum.com/images/customer-files/Advantage.pdf

 

Air infiltration rate is way high at 0.21.

 

It may look nice in person but the performance numbers are below average. 

?
If you are being sued and/or counter suing, then you should hire a lawyer.  While you can do small claims court and sue without a lawyer, the Contractor's insurance will provide him a lawyer to defeat you.  Plus, odds are good the Contractor has more court experience than the average Home Owner, especially if this is his standard opperating procedure.  If you go against a lawyer, you will lose, even if you are right (Saying the right thing at the wrong time is very bad in court rooms.  Get a lawyer who knows the processes).

Once you decide you are suing, there should be no further contact or access to the property with the contractor.  If you have already been told you are suing, you should stop all access to your property (you are allowing them to gather evidence AGAINST you.  Your lawyer may be able to reach an agreement outside of court to allow the contractor to fix the work within a specific time period, but even then make sure you are not in contact with the contractor.  Anything you say, will be turned against you ("The Home Owner said it was okay.")

A building official has no legal obligation in court; his job is safety and minimum construction requirements as allowed per Code.  He has no say over materials and methods, and cannot assess damage. (IRC doesn't have a requirement that the door you mention exceed 35", so he won't care it isn't 36" as an example).  What he CAN do is state if the work is unsafe or causing other conditions which are unsafe.  Let your lawyer decide; but it is not in your best interest to have the Building Offical inspect with the contractor.

To sue you need to show damages.  Get another contractor (get some references or hire an architect to help ensure you get what you need) to inspect the work and give an estimate to repair.  The amount the contractor(s) estimates becomes what you seek in court (plus court fees) from the contractor.  If his work caused problems, you should be suing, not sued.

Also, be aware that no door manufacturer makes an actual 36" door (as an example).  They each have their own frame sizes, so a "36 door" in reality will be 35 7/8" to 35 3/8".  Each door maker has slightly different sizes (go online, you can see Pella, Anderson, Kolbe-Kolbe, etc. have their actual sizes available for PDF downloads).  If you replace a Pella 36" with an Anderson's 36" they won't fit perfectly.  In fact, the different styles within the same manufacturer are sometimes even different.  The purpose of trim is to hide the gap between the wall and door frame, so your door may be perfectly fine in size and method of installation. 

When you have this work corrected (and for any future work) utilize the services of a lisenced Architect.  They will oversee the work, review requests for payments and document existing conditions and conditions found during construction to prevent the situation you are now in.  They will also ensure the proper permits are filed and the inspections called for.  Because they are a third party to the agreement, they can be the 'bad guy' and make the contractor perform, where you just have to pay the invoices they approve.  The contractor deals with the Architect (and vice versa) and you get the project you wanted. The cost of the architect would have been around $3,200 and is minimal compared to what you are dealing with now, the peace of mind is worth it and architects often find cost savings that go directly back to the Home Owner.  When you account for time alone, you will have spent more than this on just preparing and attending the court case.

Because this is headed to court, stop all communication with the contractor and get yourself counsel.  Good luck.

Window Replacement reviews in Portland

D

Rating
So far, this experience, which began over three months ago, has been a bad one, but the job is not finished yet! Every aspect... from getting correct estimates, getting return phone calls, getting charged for services I haven't received ...has been dismal. The only positive thing was the person who came out to estimate the job had a good suggestion on how to make the windows easier to lock by replacing the seals. He said thinner seals will help the lock to align better. But the follow through has been terrible when customer service rep called with a bid to replace all the locks!...at 10x the price I had expected! When I told her that's not what the estimator talked about she said I was wrong and there was only one size of seal. She begrudgingly agreed to go back and talk to him again. Turns out I was right, but then it took another week to get the correct bid...and I had to call her or it would have been longer than that. Her attitude has been very acerbic throughout this process. Currently, we have been awaiting a call back because the repair man turned up with the wrong window and said he didn't even know if the broken window could be reglazed. May have to replace the whole frame!...read $$$. Plus, he said he was not familiar with our style of
Portland Window Installers Provider Name Locked
window...they're only eight years old! That was almost two weeks ago, so I guess we're starting again the long process of trying to get someone on the phone who will actually follow through.. The really irritating part is that
Portland Window Installers Provider Name Locked
has already charged us for the work they haven't done. Now we don't know if we won't have to pay more for a whole new frame in addition to the glass.
Portland Window Installers Provider Name Locked
used to be a good company, but something changed. We are very disappointed with the service.
- bill K.
A

Rating
I had used
Portland Window Installers Provider Name Locked
before on a fairly large residential window and door replacement project so I knew his company, him and his quality of work. This second job was much smaller in scale and cost but he treated it with the same responsiveness and attention to detail as the first. In fact, after he had completed the contract he realized that if I upgraded the glass type by a few dollars per window it would significantly increase my Energy Trust of
Portland Window Installers Provider Name Locked
rebate so he tore up the first paperwork and cheerfully started over.
He and
Portland Window Installers Provider Name Locked
run their business with a very personal touch and there has never been a single glitch in my dealings with them.
Portland Window Installers Provider Name Locked
is the kind of guy that I am just always glad to see again because he is so nice to be around.
I am traveling a lot at the moment and could not be present at the install. I enjoy being on site to ask and and answer questions and normally would not let anyone do work when I am away but I trust Energy Guard's quality of installers to tackle it in my absence. His crews are very respectful of the site and minimize the construction intrusion into the house structure. They are smart, experienced and make excellent job decisions. I returned to find their usual excellence again and I could not be happier with the results.
I will continue to use them for window and door projects.
- WILL D.
A

Rating
I called for a window replacement. Turns out, I don't need to have the whole window replaced, I just need to replace the glass. The lady that I talked to informed me I don't need to replace the whole window. I just need to replace the glass and told me to call a glass company. She gave me a couple glass companies to call and instruct me what to say when I call. I really appreciate the information she gave me. I would definitely use the company in the future.
- Chau C.
A

Rating
We are extremely pleased with the work done.
Portland Window Installers Provider Name Locked
is a super nice guy who came first to measure the windows. The windows were then ordered, came in relatively quickly, and were installed promptly. We also appreciated that he did not try to sell us additional windows where they were not necessarily needed. We will call him again when we have other window needs down the road.
- CYNTHIA M.
A

Rating
Portland Window Installers Provider Name Locked
is a pleasure to work with. He gave us an initial estimate over a year ago. When we decided to go ahead with the project this summer, he spent a lot of time with us talking through the plan and updating the estimate.
Portland Window Installers Provider Name Locked
has a strong background in carpentry, and handled all the framing, stairs, and custom bookshelves and wood tub surround himself. He did a fine job soliciting bids and managing subcontractors. We had a few small problems with the tile and concrete work, and
Portland Window Installers Provider Name Locked
followed up with them immediately and did what he could to fix the problems to our satisfaction. Overall, everyone's work was high quality, and
Portland Window Installers Provider Name Locked
was instrumental in helping us achieve the aesthetic we were wanting on a reasonable budget. He is extremely friendly, kind, sensible, and responsive. Perhaps the only thing we wished to change about
Portland Window Installers Provider Name Locked
's business practices was the billing aspect: he doesn't provide as much detail about costs as we had expected. We knew the individual broadbrush costs of the plumber, electrician, HVAC, drywall, painting, tile, etc., but no details about the bulk of the job's cost (which consisted of
Portland Window Installers Provider Name Locked
's labor, management, permits, plans, lumber, demo, windows, doors, egress window digging, etc.). It turned out to be fine, since his bid wasn't too far off from the actual cost (except for changes we made knowingly). That being said, I can't imagine having gotten such a good result along with such a pleasant experience from anyone else. I highly recommend
Portland Window Installers Provider Name Locked
, particularly if you don't want everything about your project to be completely standard. It was a great experience to collaborate with him.
- Jennifer M.
A

Rating
Great service with no sales tactics or pressure, just felt like
Portland Window Installers Provider Name Locked
is an honest man making a living giving reasonable deals on windows. He explained everything quickly, clearly and gave us the best price out of 3 quotes, one being twice as much for double pane over triple. After speaking with the other two companies, it was very evident who we wanted to go with.
Portland Window Installers Provider Name Locked
and the crew at Alside were awesome and installed the windows in a timely manner & everyone was very accommodating & friendly.
- Jeeyon R.
A

Rating
Had a break in at our house that destroyed an older door that was a custom size. Called
Portland Window Installers Provider Name Locked
and
Portland Window Installers Provider Name Locked
made a same day appt to take a look at what my options were. Since there was an insurance claim involved,
Portland Window Installers Provider Name Locked
talked with my insurance company to do some explaining as to why the quote was so high. Old house, non-normal door size.
Portland Window Installers Provider Name Locked
ordered the door. Took about a month to build. When it was delivered, the door was hung opposite of what he ordered so
Portland Window Installers Provider Name Locked
went back to the distributor he ordered the door from and made it right. Distributor came and picked up the door and they flipped it. Install was a breeze. One guy did it in about a half day. the installer was very creative in getting the old door out and did a fantastic job with the trim on the new door
- Jared G.
A

Rating
My wife dealt with them more than I did, but we were very impressed with their service from start to finish.
• Great communication: responsive to both phone and email communication; we've found that not many contractors are great at this, so
Portland Window Installers Provider Name Locked
was a breath of fresh air. We had some unexpected expenses come up unrelated to this project, so we had to have a few different quotes done to scale back our initial project with them. They never pressured us to do anymore than we wanted, and adjusted the bid accordingly.
• Not only do they communicate well with the customer, but also seem to do so with one another. They had an idea of what others were doing and could speak to the whole process.
• The sales guy
Portland Window Installers Provider Name Locked
was great with our back and forth; he came out twice to the house to make sure we were satisfied with what we wanted.
• Easy to schedule with and very accommodating, moved our install date when we needed
• Project manager
Portland Window Installers Provider Name Locked
was great and kept good records of the job.
• The office lady (
Portland Window Installers Provider Name Locked
) is friendly and helpful.
• The installers are considerate of the floors. Mopped them afterwards. Made sure I knew how to open the windows. They too would communicate timelines; arrived on time for the work to be done.
We have more windows to replace in the future and will be using them again.
- John J.

All Window Installers in Portland, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

TITUS REMODELING

13151 SE BOBBY BRUCE LN
Boring

TL Remodel & Construction Inc

PO Box 1996
Lake Oswego

TnC Construction

321 SE 34th Cir
Troutdale

Tom Miller Remodeling, Inc.

3636 SE Glenwood Street
Portland

TOM QUINN CONSTRUCTION

4204 NE 32ND PL
Portland

Tool Belt Handyman Service, Inc

1815 Columbia Blvd
Saint Helens

Top Northwest Roofing LLC

6103 NE St James RD

Total Home Inc

19418 SE Kay
Portland

Town & Country Glass

9427 SE Sun Crest Drive
Happy Valley

Trail Blazing Corporation

PO Box 703
Cornelius

Tranquility Construction

PO Box 231136
Portland

Transform Remodeling & Painting

520 se columbia river dr

Treadline Construction

4030 SW Borland Rd
Tualatin

triple d contracting

3042 sunset dr
Forest Grove

TROY SCHULZ CONSTRUCTION

13611 NW Willis Rd
Mcminnville

Truax Builders Supply Inc

10949 SE Division St
Portland

TRUSS T BUILT

PO Box 473
Silverton

TUALATIN VALLEY GLASS

9400 SW TIGARD ST.
Tigard

Turnkey Construction LLC

4207 NE 8th Ave
Portland

Twin City Glass Co

916 Vandercook Way

Tyler Fuqua Creations Inc

24645 SE Brevi Ln
Eagle Creek

TYLER KOLB CONSTRUCTION

2435 WINTER ST SE
Salem

Ultimate Choice LLC

2701 SW STANLEY CT
Portland

Unique Construction Co

7714 NE 128th Ave

Urban Craftsmen Co

4807 NE 21st Ave
Portland

USI JB Insulation

14255 SW Galbreath Dr
Sherwood

Valiant Construction Inc

6107 SW Murray Blvd
Beaverton

Vancouver Glass

910 Daniels St

Vancouver Glass Co

10803 NE 59th

Venture Construction and Remodeling LLC

6635 SW Hyland Way
Beaverton

Vera Clean Portland

15889 SW 72nd Ave
Portland

Verl Smith Construction LLC

2508 Brown Rd NE
Salem

Versatile Wood Products

2303 N Randolph Ave
Portland

Vic's Glass and Remodel

4745 Elvira St.
Keizer

Vincent F Dolen Construction

4230 SW 165th Avenue
Beaverton

VINTAGE HOMES NW

15735 NW St Andrews Dr
Portland

VIRIDIAN WINDOW RESTORATION LLC

PO Box 12230
Portland

VOCON

3212 SE 52ND AVE
Portland

WALLACE & SONS INC.

737 NW ADAMS ST
Mcminnville

WALLACE L RAINEY

PO BOX 1682
Beaverton

Warriors Construction

12150 SW Par 4 Drive
Portland

Weather-pruf remodeling

16521 se ankeny st

WEST COAST CARPENTRY INC

647 NW 10th Ave
Hillsboro

West Coast Tub Repair Inc

2480 Front St NE
Salem

Westec Windows

14940 S Leland Rd
Beavercreek

WESTERN OREGON BUILDERS

PO BOX 97220
Portland

Western Oregon Windows

29636 NE Putnam Rd
Newberg

WESTERN PACIFIC BUILDING MATERIALS

2805 NW 31ST AVE
Portland

WESTMORELAND TRUE VALUE

6505 SE MILWAUKIE AVE
Portland

Westward Vista Construction

715 Se Century Blvd
Hillsboro

Whitacre Construction Co.

14216 NW Lakeshore Ct
Portland

Whitesell Design and Construction LLC

4120 NE FREMONT ST
Portland

WID PAYNE CONSTRUCTION

20035 SW MEADOWBROOK WY
Beaverton

Wilce Allen Home Improvement Services

6446 se plum drive
Portland

WILLCO Painting & Construction Inc

920 SE Caruthers St
Portland

Willis Contracting

P.O.Box 1521

WILSON NEWNAM HOME IMPROVEMENT CORP

1160 SW AUTUMN WAY
Troutdale

WINDOW BROKERS LLC

PO BOX 16698
Portland

WINDOW SOLUTIONS INC

4130 SW 117TH AVE
Beaverton

WINDOWS ONLY

4040 SE International Way
Portland

WM. D. Herboth Remodeling Inc.

6006 NE Rodney Ave
Portland

Woodpecker Construction

2216 NE 42ND AVENUE
Portland

Wrightway Carpentry

PO Box 325
Dundee

XCEL SIDING

12600 SW Glacier Lily Cir
Portland

ZNK Homes LLC

P.O. Box 1928
Beaverton

zweigart construction

p.o. box 591
Turner

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