Portland Internet Service Articles

Internet Service reviews in Portland

C

Rating
The service is spotty at best. Some days it's less than 2 Mbps download speeds. I have to reset my router every couple of days to avoid this. When calling to get technical or sales assistance I'm usually on hold 10 minutes or so waiting for someone's help. When I'm watching Hulu, Netflix, YouTube, HBO Go, etc there seems to be a frequent drop in quality. As if they're restricting my bandwidth from this sites.
- Dustin R.
B

Rating
We have had ongoing issues with the DVR replay function, and replaced the cable box in the past few months, which improved the replay. However, this issue continues to occur at times, which, considering the cost of cable, seems somewhat unacceptable.
In addition, it is ridiculous to offer movies for purchase only, and confusing to list movies that are both for purchase and rent in the same
Portland Internet Service Providers Provider Name Locked
results. We have inadvertantly purchased a movie in the past month. There should be separate
Portland Internet Service Providers Provider Name Locked
features for rental and purchase of movies.
- Dylan H.
C

Rating
Initial set-up was done in a hurry. The service person was
Portland Internet Service Providers Provider Name Locked
and didn't properly explain why he put my router in the storeroom instead of in the living space.
Other times I've had to work with
Portland Internet Service Providers Provider Name Locked
to find out about sporadic or nonexistent service and how to fix it (not an uncommon occurence), I'd
Portland Internet Service Providers Provider Name Locked
have to speak to six people, as they'd keep shuffling me on to somebody who could "help". Most were hard to understand given their thick accents. In the midst of the process of talking me through a solution several times the line would go dead and I'd have to start all over again, being put on hold, having to tell my problem... A few times the "tech" person on the other end didn't seem to understand internet.
I asked about a bill one that I had received. I was told by one phone helper that I owed a completely different amount than was on the bill. I called another and they said another amount. In the end I was sent a refund. Tech support through
Portland Internet Service Providers Provider Name Locked
has been 98% headache.
That said, there has been a few perfectly knowledgeable and kind people, but in the world of
Portland Internet Service Providers Provider Name Locked
these seem to be few and far between. This monopoly needs to clean up its act.
- Linda W.
A

Rating
I work from home so when there was a 'planned outage' during my peak work hours I contacted support. They advised me that it was planned and they couldn't say exactly when services would be back up. It would have been nice to have known this in advance since it was a planned event. Regardless, it was nice that when I explained this was severely inconveniencing me and my work, the agent promptly offered a credit to my account for the duration of the outage (which only amounted to maybe $3 but it was a nice gesture that the agent was empowered to offer without having to transfer me to a 'Level 2' assistant and me having to re-explain the entire situation again. As a Customer Support Manager I appreciate that proactive approach, but the scripted/robotic support has got to go!
- Ashley M.
A

Rating
Nick and his team at
Portland Internet Service Providers Provider Name Locked
Portland Internet Service Providers Provider Name Locked
came highly recommended to me by other highly successful business professionals. Nick isincredibly knowledgeable about
Portland Internet Service Providers Provider Name Locked
and digital marketing and is skilled at explaining this marketing realm in
Portland Internet Service Providers Provider Name Locked
’s terms to clients. This company is professional and full of integrity. They are very supportive throughout the process and responsive to questions or concerns that arise along the way. Our business category is a highly competitive field but with
Portland Internet Service Providers Provider Name Locked
Portland Internet Service Providers Provider Name Locked
, the prospective clients we wish to support with health and healing are finding us! Nick and the
Portland Internet Service Providers Provider Name Locked
Portland Internet Service Providers Provider Name Locked
team are a pleasure to work with and truly seem to care about their client’s business success. I highly recommend them!
- Natasha K.
F

Rating
I was moving from an apartment to a condo and simply wanted to transfer my internet service. Set it up online and thought it was done. When internet service wasn't available at the condo, I ended up calling
Portland Internet Service Providers Provider Name Locked
5 times (and travelling to a customer service center once) before everything worked. It seemed everyone I talked to had a different reason why my service wasn't working: the transfer wasn't set up properly; the condo didn't accept
Portland Internet Service Providers Provider Name Locked
(they do); a service rep was supposed to have come and set it up (not necessary). Finally on the last call I got an individual who spent the time (about 20 minutes) with me to figure out what was happening and got everything working. It wasn't complicated; after took a little effort on both ends we had it running perfectly.
Even then, I had to make another phone call to access my bill online (which had been set up previously). They were succesful on this.
Then yet another call to try to get my email address back (it got lost in the transfer). This they said they fixed, but I can't get it to work. By this point I gave up trying to get anything fixed with
Portland Internet Service Providers Provider Name Locked
. I estimate I spent 5+ hours on the phone over a 4 day period and another 2 hours traveling to the service center. It seems to me (my opinion) that
Portland Internet Service Providers Provider Name Locked
is too fragmented and bureaucratic and made a
Portland Internet Service Providers Provider Name Locked
problem a nightmare to deal with.

- Mark D.
F

Rating
Stay clear away from them. I went with them because they had a good price. That is all I can remember where they were better than the others, but it sure wasn’t worth it. They have no storefronts and it is all online. The communication was terrible. They tried to hit me with a bill collector and I just ignored them. They couldn’t come after me because I was in the right. I wouldn’t pay a charge they charged me; it ended up being a dispute. I wrote to the State Consumer and I didn’t have trouble anymore. I
Portland Internet Service Providers Provider Name Locked
’t want anyone to ever go with them.
- Marie M.
D

Rating
Contacted
Portland Internet Service Providers Provider Name Locked
as they sent a flyer with their low introductory rate (for internet, phone, tv)
After cable installation,

The bill arrived showing a higher rate. I called telling them I signed with the rate advertised on the flyer that they sent to me.The representative said that they couldn't offer that rate and that I would have to go in person to their service center and that they couldn't do it over the phone. At the store service center they said they could not honor the introductory rate and that I would have to call the provider (not
Portland Internet Service Providers Provider Name Locked
even though
Portland Internet Service Providers Provider Name Locked
is the one billing me). When I called I was told the rate advertised in the flyer was not available but there is a slightly higher offer available.Right now I am on the slightly higher rate plan but am thinking of getting a refund as they offer a 30-day guarantee if not satisfied.

When getting cable internet, get your own cable modem. In my case,
Portland Internet Service Providers Provider Name Locked
charges a monthly fee ($7/mo.) for rent. This is a 10-year old model that can be bought for $20, it's not the fastest speed, so I'm paying a monthly rental for an old model.
- Mel R.
A

Rating
I have a home network consisting of connected wireless routers in basement and on 2nd floor. The 75-foot ethernet cable connecting the routers was installed 5 years ago by another contractor -- when my internet connectivity recently deteriorated I discovered the old ethernet cable had been spliced with a bundle of manual connections in a crawl space where it was exposed to winter moisture that caused the connectivity problem. I called early Monday morning and spoke to
Portland Internet Service Providers Provider Name Locked
to find out how soon someone could replace the cable (since I work from home I needed a good continuous connection). Though
Portland Internet Service Providers Provider Name Locked
was out of town, he contacted
Portland Internet Service Providers Provider Name Locked
, who called me back in a few hours.
Portland Internet Service Providers Provider Name Locked
came to my house the next day and was able to get the old cable removed and a replacement installed in about 90 minutes, and I was up and running again with a good internet connection.
Portland Internet Service Providers Provider Name Locked
and
Portland Internet Service Providers Provider Name Locked
were both very courteous and responsive to my concerns, and
Portland Internet Service Providers Provider Name Locked
arrived promptly and answered all of my questions.
- CHARLES S.
F

Rating
Portland Internet Service Providers Provider Name Locked
blames DirecTV and DirecTV blames
Portland Internet Service Providers Provider Name Locked
. But I'm out $19.95 and I'm filing a complaint about damage caused during the installation. The installer mentioned that what happened to me has happened to others.
- Gary A.
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All Internet Service Providers in Portland, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

503 Web Marketing

PO Box 230522
Portland, OR

A Studio Plus LLC

2700 W Powell Blvd, Apt #K284
Gresham, OR

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ABSOLUTE WIRELESS

880 NE 25TH AVE
Hillsboro, OR

Aceoftheweb

80104 Stewart Creek Road
Clatskanie, OR

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

ALLPOSTERS.COM

2100 POWELL ST
Emeryville, CA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

Alphabetix Web Design

40303 Therese St.
Sandy, OR

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Article Listingz

19002 Southeast Yamhill Street
Portland, OR

Ashworth Consulting

3617 NW 119th St
Vancouver, WA

Atomic Computer Services

8512 MT Olympus Ave
Vancouver, WA

Aws Web Design

po box 3164
Cocoa, FL

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

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