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Portland Home Building Articles
Home Building reviews in Portland
and does things right the first time. He has helpful ideas, and is easy to work with.
Prior to his help, we had french doors that had been installed incorrectly by a previous contractor and were leaking. We received several quotes that were astronomical so we had covered them, and were waiting until we could find the right contractor.
Thankfully a friend referred us! We know you will have a positive experience working with
I discussed with the contractor my plans and showed him what I wanted to have done. He cautioned me about my plans and what were some of the problems that he saw. He was more thorough than the first two people, and I quickly realize that I would not be able to do this type of remodel and get the results I wanted so I stopped all efforts to move forward. The costs were much higher then I had anticipated. He gave me a thorough explanation, much of which I had not understood. He was extremely knowledgeable. I would consider him for future remodel projects.
Once they had our deposit, all their reassurances of quality costumer service went out the window. I became pregnant during the design phase and we decided to go ahead with the project because they assured us that they could complete the project on time and on budget. We ended up having major concerns from the beginning that started with their timeline and budget going off track almost immediately. When we tried to address our concerns we were treated with disdain. There was a complete disregard for safety on the project. Their lead carpenter, the owner's cousin, couldn't answer questions and constantly told us, "I don't know and I don't want to get in the middle," even though he was the only person on site who was available to answer questions. Their office was chaos and we got shifted numerous times from project manager to project manager to owner and back again.
In November while we were on vacation they started to demo our bathroom. This was explicitly against our instruction to not begin demo there until we were home and could have mold remediation available because we suspected that it would be necessary. We arrived home from vacation on a Friday night to find our bathroom demo started and the door open along with a major opening in the wall where there was black mold behind the old shower walls. Nothing had been done to secure the area. We were told by a mold remediation company that the damage had been done that they only thing left to do was to fog the new and old framing with a mold inhibitor.
When we tried to address the budget and timeline issues in early January (it was supposed to be done by late January 2013 and was nowhere near completion - demo was still being done), the owner SCREAMED at me on the phone that it was all my fault. This would not be the last time he screamed at me... We finally fired the company at the end of February. They had only completed the demo and framing and windows and rough in electrical at this point and the exterior was still not complete. They had reached our maximum budget with insulation, finish electrical and plumbing, drywall, paint, flooring, bath and kitchen, paint and gutters UNFINISHED. We ended up using our contingency money to finish the work ourselves and hire an ATTORNEY, all while having a new baby. We found out the the $5,000.00 we had paid them to cover the electrical work was not paid to their subcontractor nearly two month after we had paid the bill. We ended up having to rehire someone to finish the electrical work when the previous contractor refused to finish it because he had not been paid.
At one point their project leader stopped by the house in mid February 2013 to discuss an amicable end to our business with the company. The owner accompanied him, despite our request to not have him in our home. With the project leader and my husband there, the owner proceeded to yell and scream at me while I was 7 months pregnant and started to have premature contractions. My husband and I begged him to leave and the project manager had to forcibly remove him from our home.
At the time of our firing them in late February 2013, we had paid
For this disparity in questionable charges
Our experience was absolutely horrible and I would like to save anyone else the time, money and ”
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Battle Ground, WA
Battle Ground, WA
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