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Gastroenterology reviews in Portland
He was professional, compassionate and an excellent communicator. I never felt rushed and I felt like he understood where I was coming from. He set clear expectations and communicated about every detail from the reason why he wanted to perform a procedure to what the results were, before I ever left the office. After my colonoscopy, the nurse told me that he was waiting to speak with me in one of their exit rooms. I was terrified, because in the past this had always meant there was bad news to deliver. I then realized this was how they operate, they communicate every detail with the patient before they leave. I've never had a physician do that before!
Need to reach the nurses by phone? You must go through The Protocol: leave your name, number, Dr.'s name, what you want, then wait for their return call. If you are not by a phone, waiting for their call, you're out of luck. If you need a quick answer to a question, the receptionists, a scant three yards from the nurse's station, will not accommodate you.
This issue has gotten progressively worse over the last few years.”
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