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Rental Car Companies to Avoid

122

Top Rated Rental Car Companies

13

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Over 1,012 reviews for
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A
"Easy....Easy...Easy...I booked online. When I got there everything was ready to go. They are open 24 hours/day. They had partial insurance, to cover any minor" issues and cover my personal insurance deductable-which I took. The partial insurance rental was nominal fee. I was very pleased and would rent from them again.

-Monica H.

F
"This was the worst car rental experience I've ever had. The desk agent at the location was extremely aggressive in trying to up sell me the insurance options," even when I told her that I had adequate insurance between my auto insurance policy and my credit card. I finally told her that I had had a long day traveling, and wanted to get a car and leave. She then handed me a few papers. She didn't have me sign anything like most rental car agents do. She turned to the next person in line and said "Next, please". I had to interrupt her and ask where I should go to get the car. The car we rented was in poor condition with lots of dings. It had over 51,000 miles on it. We selected it because it was the only Corolla with in-state license plates, which we thought was important. When it was time to return the car and fly home, we used the instructions to the return location that had been handed to us by the car rental company shuttle driver. It turned out that the rental return location had been moved. After about 15 minutes of driving around looking for the location, we flagged down an Enterprise Rental shuttle. The driver directed us to the new Dollar return location. When we told the staff at Dollar about our difficulty finding their new location, they just shrugged and said that we must have gotten the old instructions. These folks don't care about their customers. When I got home, I submitted a very negative review on the
website. They have made no effort to contact me. I won't rent from
again.

-Rheta P.

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Local Articles in Portland

Renting a car is a good option when out of town on business or vacation. (Photo courtesy of Angie's List member Theresa N.)

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

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Travel Agencies, Travel Medicine, Limousine Service, Taxi/Shuttle Service, Rentals - Cars, Animal & House Sitting, House Security

Spring break, a family road trip, traveling abroad, summer vacation ...

Return rental cars in good condition to avoid extra cleaning fees. (Photo courtesy of member Dirk H.)
Rentals - Cars

Whether headed to the beach or to the city for business, search for discount offers and follow these other rental option tips before hitting the road.

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

Angie's List
Auto Sales, Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair, Rentals - Cars

Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

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Car Renting reviews in Portland

F

Rating
Everything about my encounter was horrible. When I went to rent a truck to move this summer, I had to wait for over 2 hours to be helped. The associate that helped me was gruff and not at all concerned with explaining different costs and services to go along with the moving truck. I called ahead and asked about return, and they said as long as the keys were in the return box by a certain time and the truck was parked in the lot it would be on time. However, I was charged for a WEEK LATE late fee, which took over a month to sort out. Then, after it had been sorted out, they continued to hound me with automated late charge phone calls for another month! Awful, awful experience. AVOID!
- Ally G.
F

Rating
We returned the trailer spotless and pumped out the tanks at the local trailer park. When it was inspected, there was a little in the bottom of the black water tank, but
Portland Rental Car Companies Provider Name Locked
said it was OK since the trailer was so spotless.
.We got charged 85 dollars anyway. The owner said he told us that we had to hose out and flush the tanks for an hour. Obviously we would have done that if we had known. It's not written anywhere. We paid at the park to dump and then paid them. I wouldn't have mined if they had told us instead of charging us and then have
Portland Rental Car Companies Provider Name Locked
deny that she said it was OK. There are lots of reviews on Google that say the same thing. I would go somewhere else if you want a pleasant truncation and a shower that isn't revolting.
- Nanci D.
A

Rating
It was great because the shuttle costs like $50.00 or something and if we rented a car, it was only like $35.00. They don't charge a surcharge. It's very convenient and good value. It was great. The guy was very helpful, very nice to work with. It was very efficient. He knew what he was doing. We really thought it was a great service. It was available with no extra charges for dropping it off in a different location which made it very affordable for us comparing it to a shuttle service. By far, the best value. It's a great deal. It's much more convenient than having a shuttle service because you don't have to stop to drop other people off, you go straight from the airport to your home and then you take the car back the next day so it's extremely convenient. A on everything.
- Chris L.
F

Rating
The staff was rude and unprofessional. They tricked us by sending us one final price for which they required my credit card, and then charging my dad's credit card $500 extra.
When I called to complain, the staff was rude, not helpful and hang up the phone on me once.
Definitely the worst car rental experience I have ever had... and I had many in several different countries including countless in the US.
- Guilherme P.
A

Rating
Enterprise is courteous and professional from the check in desk at the airport rental car center (liked the old system better but the airport changed it - now all rentals go through the center; you are bussed from the airport to the center and back to the airport when you go back home) to the people who let you pick out the car. In
Portland Rental Car Companies Provider Name Locked
we had a brand new Corolla with a back up camera. We requested one this time but they did not have one so they gave us a Camry for no extra charge. Nice people all around. They were very speedy when we went to turn the car in also. They usually have one of the lowest costs also.
- Marie R M.
A

Rating
They are easy to deal with. I had spoken to them on the phone, by text and by email. I test drove cars at other dealers so I had some idea of what I wanted. I went to Enterprise and in 4 hours I had made my selection, filled out the paperwork and was on my way home. They let me take as long as I wanted to decide and gave me more for my trade in than it was worth on
Portland Rental Car Companies Provider Name Locked
Blue Book. They also arranged financing at a better interest rate than my own credit union. This is my second auto purchase from Enterprise.
- Jeffrey C.
N

Rating
I have rented cars on an almost weekly/monthly basis for 15 years and this was the very worst experience I have ever had with a rental car company.
- Anne K.
A

Rating
They had a car it was easy to make reservations. The car was ready when they said it was going to be ready. It was a new car and it's very clean. They're very easy to work with at the desk, you can pick up the car and return the car. I would use them again in the future.
- Gretchen D.

All Rental Car Companies in Portland, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A CAR CO

5301 NE PORTLAND HWY
Portland

AAA INSURANCE

4301 E FOURTH PLAIN BLVD

ALAMO CAR RENTAL

10947 NE HOLMAN ST
Portland

Amazon.com

PO Box 81226

Auto Body Beautiful Inc

4150 SW 141st Ave
Beaverton

AVIS RENT A CAR

8800 NE VANCOUVER MALL DR

AVIS RENT A CAR

330 SW WASHINGTON ST
Portland

AVIS RENT A CAR

7000 NE AIRPORT WAY
Portland

AVIS RENT A CAR

9555 NE AIRPORT WAY
Portland

AVIS RENT A CAR

9800 SW WASHINGTON SQUARE RD
Portland

AVIS RENT A CAR

2830 NE HOGAN DR
Gresham

AVIS RENT A CAR

3355 NE CORNELL RD
Hillsboro

AVIS RENT A CAR

7920 NE 6TH AVE

Beaverton Toyota

4300 SW Murray Blvd
Beaverton

BUDGET RENT A CAR

3400 NE COLUMBIA BLVD
Portland

BUDGET RENT A CAR

10806 NE 9TH ST

BUDGET RENT A CAR

1401 NE 134TH ST

BUDGET RENT A CAR

3021 NE 72ND DR

BUDGET RENT A CAR

16015 SE CASCADE PARK DR

BUDGET RENT A CAR

7065 SW 105TH AVE
Beaverton

BUDGET RENT A CAR

2636 NE HOGAN DR
Gresham

BUDGET RENT A CAR

2323 NE COLUMBIA BLVD
Portland

BUDGET RENT A CAR

14305 SW MILLIKAN WAY
Beaverton

BUDGET RENT A CAR

10385 SW Canyon Rd
Beaverton

BUDGET RENT A CAR

16851 NW CORNELL RD
Beaverton

BUDGET RENT A CAR

1004 NE 4TH AVE
Canby

BUDGET RENT A CAR

150 NW 20TH ST
Gresham

BUDGET RENT A CAR

19426 S MOLALLA AVE
Oregon City

BUDGET RENT A CAR

10101 SE 82ND AVE
Happy Valley

BUDGET RENT A CAR

5123 SE TUALATIN VALLEY HWY
Hillsboro

BUDGET RENT A CAR

13999 S HIGHWAY 99W
Mcminnville

BUDGET RENT A CAR

310 SW Lincoln St
Portland

BUDGET RENT A CAR

4915 SE 17TH AVE
Portland

BUDGET RENT A CAR

4927 NW FRONT AVE
Portland

BUDGET RENT A CAR

PORTLAND INTERNATIONAL AIRPORT
Portland

BUDGET RENT A CAR

1202 SE 82ND AVE
Portland

BUDGET RENT A CAR

1330 NE 102ND AVE
Portland

BUDGET RENT A CAR

3701 SE INTERNATIONAL WAY
Portland

BUDGET RENT A CAR

12745 SE 31ST AVE
Portland

BUDGET RENT A CAR

15700 SW PACIFIC HWY
Portland

BUDGET RENT A CAR

98TH AVE & BURNSIDE ST
Portland

BUDGET RENT A CAR

1620 NE SANDY BLVD
Portland

BUDGET RENT A CAR

17270 SE MCLOUGHLIN BLVD
Portland

BUDGET RENT A CAR

871 12TH AVE

CANBY FORD

24315 SOUTH HIGHWAY 99E
Canby

CARSHARING PORTLAND INC

620 SW MAIN ST
Portland

CENDANT CAR RENTAL GROUP INC

9115 NE AIRPORT WAY
Portland

CORNERSTONE AUTOMOTIVE GROUP

8840 SW BURNHAM ST
Portland

CROWN AUTO RENTAL

4826 NE 105th Avenue
Portland

CUSTOM TOUCH COLLISION CARE

1661 EAST POWELL BLVD
Gresham

DALCO LEASING & SALES

3800 SW CEDAR HILLS BLVD 123
Beaverton

DOLLAR

132 NW BROADWAY
Portland

DOLLAR RENT A CAR

9105 NE AIRPORT WAY
Portland

DREAM CARS NORTHWEST INC

10940 SW BARNES RD
Portland

E & E Auto Body, Inc.

3509 3rd St
Tillamook

E Z RENT A CAR

19901 E 56th Ave

Encore Travel-Luxury Travel Concierge

3829 71st Street Suite B1

ENTERPRISE

445 SW PINE ST
Portland

ENTERPRISE CAR SALES

10625 SW CANYON RD
Beaverton

ENTERPRISE RENT A CAR

9225 NE AIRPORT WAY
Portland

ENTERPRISE RENT-A-CAR

21275 SW TUALATIN VALLEY HWY
Beaverton

ENTERPRISE RENT-A-CAR

419 SW 1ST AVE
Canby

ENTERPRISE RENT-A-CAR

57895 COLUMBIA RIVER HWY
Warren

ENTERPRISE RENT-A-CAR

37000 HIGHWAY 26
Sandy

ENTERPRISE RENT-A-CAR

20400 SW TETON AVE
Tualatin

ENTERPRISE RENT-A-CAR

27975 SW PARKWAY AVE
Wilsonville

ENTERPRISE RENT-A-CAR

2670 NE HIGHWAY 99W
Mcminnville

ENTERPRISE RENT-A-CAR

2316 PORTLAND RD
Newberg

ENTERPRISE RENT-A-CAR

6903 N LOMBARD ST
Portland

ENTERPRISE RENT-A-CAR

1623 W BURNSIDE ST
Portland

ENTERPRISE RENT-A-CAR

4927 NW FRONT AVE
Portland

ENTERPRISE RENT-A-CAR

611 E BURNSIDE ST
Portland

ENTERPRISE RENT-A-CAR

8360 SW BARBUR BLVD
Portland

ENTERPRISE RENT-A-CAR

11844 SW PACIFIC HWY
Portland

ENTERPRISE RENT-A-CAR

55 NE BROADWAY ST
Portland

ENTERPRISE RENT-A-CAR

2740 NE SANDY BLVD
Portland

ENTERPRISE RENT-A-CAR

17020 SE DIVISION ST
Portland

ENTERPRISE RENT-A-CAR

18451 SE MCLOUGHLIN BLVD
Portland

ENTERPRISE RENT-A-CAR

7503 E MILL PLAIN BLVD

ENTERPRISE RENT-A-CAR

1030 COMMERCE AVE

ENTERPRISE RENT-A-CAR

6801 NE 40TH ST

ENTERPRISE RENT-A-CAR

8008 NE FOURTH PLAIN RD

ENTERPRISE RENT-A-CAR

3321 NE AUTO MALL DR

ENTERPRISE RENT-A-CAR

9319 NE HIGHWAY 99

ENTERPRISE RENT-A-CAR

7503 E Mill Plain Blvd

Enterprise Rent-A-Car

6876 Center St

FORD RENT-A-CAR SYSTEM

1940 E POWELL BLVD
Gresham

FORD RENTAL SYSTEM

12000 SW 68TH AVE
Portland

Frasers Auto Care

17837 S Wesley Ct
Oregon City

GLESBY MARKS LEASING

205 SE SPOKANE ST
Portland

GRESHAM FORD

1999 E Powell Blvd
Gresham

Hang Lake Construction

14056 SE Carlton St.
Portland

HERTZ CAR RENTAL

13727 SW PACIFIC HWY
Portland

HERTZ LOCAL EDITION

19405 MCLOUGHLIN BLVD
Gladstone

HERTZ LOCAL EDITION

750 NE HOGAN RD
Gresham

HERTZ LOCAL EDITION

27975 SW PARKWAY AVE
Wilsonville

HERTZ LOCAL EDITION

800 NW 6TH AVE
Portland

HERTZ RENT A CAR

13985 SW FARMINGTON RD
Beaverton

HERTZ RENT A CAR

750 NE HOGAN DR
Gresham

HERTZ RENT A CAR

25035 SW PARKWAY AVE
Wilsonville

HERTZ RENT A CAR

3355 NE CORNELL RD
Hillsboro

HERTZ RENT A CAR

1605 SW NAITO PKWY
Portland

HERTZ RENT A CAR

330 SW PINE ST
Portland

HERTZ RENT A CAR

12136 SE Stark St
Portland

HERTZ RENT A CAR

7000 NE AIRPORT WAY
Portland

HERTZ RENT A CAR

13333 SW 68TH PKWY
Portland

HERTZ RENT A CAR

13727 SW PACIFIC HWY
Portland

HERTZ RENT A CAR

PORTLAND INTERNATIONAL AIRPORT
Portland

HERTZ RENT A CAR

13645 NW SCIENCE PARK DR
Portland

HERTZ RENT A CAR

2700 NE ANDRESEN RD

J & S GOLF CAR RENTALS

10885 NW MAIN ST
North Plains

Jacobus Carstar

6710 NE St Johns Rd

JON ASHCRAFT

1325 HEATER CT
West Linn

Lacamas Electric

14812 NE 90th St

LANDMARK FORD LINCOLN

12000 SW 66TH AVE
Portland

McCollum Auto Body

7510 SE Foster RD
Portland

NATIONAL CAR RENTAL

9115 NE Airport Way
Portland

One Cent Auto Repair & Sales

34283 SE Colorado Road
Sandy

RUSS BEAVERTON TOYOTA

14375 SW TUALATIN VALLEY HWY
Beaverton

SELECT LEASING OREGON INC

10260 SW GREENBURG RD
Portland

Service Rent a Car

12436 SE Stark Street
Portland

Tanner's A-1 Automotive

7812 SE 82nd Ave
Portland

THRIFTY CAR RENTAL

7000 NE AIRPORT WAY
Portland

THRIFTY CAR RENTAL

10800 NE HOLMAN ST
Portland

THRIFTY CAR RENTAL

632 SW PINE ST
Portland

VALCO LEASING INC

636 NE 11TH AVE
Portland

Vancouver Toyota

10455 NE 53rd St

VANGUARD CAR RENTAL USA

10947 NE HOLMAN ST
Portland

Windshield Replacement Portland OR

5320 SW Macadam Ave
Portland

X-PRESS RENT-A-CAR

517 N MOLALLA AVE
Molalla

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