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Car Rental Companies to Avoid

72

Top Rated Car Rental Companies

7

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Over 240 reviews for
Portland Car Rental Companies from people just like you.

N
"it was great to deal with he was great to work with and the sales rep I had that day when my wife and I went in" to buy or car he was very nice would go back there again way to go Company you get an A+++ from me and my wife if you are looking for a good used car and are looking to deal with a great place go here you will not be sorry

-Rodney D.

F
"Untrustworthy swindlers! State Farm referred me to while my car was in the shop for a week. The manager did my paperwork and assured me that" everything was covered under my insurance, including the gas if I used their full tank service, he even made a joke of it. Well, it was not covered by my insurance and I got a charge of almost $47 for gas - I didn't even use a half of the tank and there is a gas station across the street! SWINDLERS! When I called, I got the run around. No one was calling me back and when I finally spoke to the manager he LIED saying that he never told me that it was covered under insurance and gave me more of the run around. NEVER DEAL WITH THIS PLACE! They are LAIRS! SWINDLERS! CROOKS!

-Josephine W.

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Local Articles in Portland

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

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Forget the pizza parlor or indoor playground as a place for a children's celebration. Turn up the volume on your kid's next party with a stretch limousine.

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Several variables affect the cost to rent a car.

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If you want to make your wedding snazzier, renting a vintage car might be worth looking into. Here are 10 things to know.

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In the travel world, everyone likes a good deal. Increase your chances of getting an upgrade with these tips.

Angie's Answers

?
Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
?
Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
?
?
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Car Rental reviews in Portland

F

Rating
I asked to be picked up at my hotel at 8:30 a.m.. Enterprise was late so I called to find out where they were. When I contacted them, they said that there was a lot of construction in the area and that they should be there shortly. They arrived at 8:40 a.m. When driving back to the office, I saw no construction that would have delayed them picking me ...More up. Once I arrived at their office, the paperwork took a long time too. I explained that I had an appointment that I could not be late to. I had also told them that I needed a car seat with a 5-point harness. They came back with a booster seat. They said that they did not have that type of car seat so they had to contact another one of their offices to get it. By this time it was 9:00 a.m. When we went out to the car, they said that they had upgraded me to a larger car despite the fact that I had specifically asked for a mini van. Then I had to drive to the other rental site to pick up the car seat. They then advised me that they could not install the car seat, that I would have to. By the time I got that installed, it was 9:40 a.m. We had a whale watching trip scheduled and by the time this all happened, it was impossible to get there in time. I contacted the company again to file a complaint. I was told that someone would get back to me. I asked if I would be reimbursed for the whale watching trip I missed. She wasn't sure but gave me an idea of what they might do. I did not hear from anyone that day. Ultimately, we were able to get on the whale watching trip later in the day but we had lost all of this time. I was then told that it could take three days before someone contacted me. I was never charged for the rental car. It showed up on my credit card two weeks later. I called the provider again. I was then told that the person I had spoken to gave me incorrect information. The person told me that it was my responsibility to contact the regional manager. I called and left a message and once again, got no response.
- Matt H.
A

Rating
They cars were clean, were in good condition, and they even upgraded us to a bigger model due to them not having the car we needed in stock. The customer service was great.
- Franklin N.
F

Rating
It is very hard to give even one star to this company. I rented a car for one of my employees through Hotwire.com. Once my employee picked up the car, they asked him if he wanted GPS at no costs. He accepted the offer. They gave him an upgraded car and company ' s credit card $ 250.00. I contacted the Customer service. After 49 minutes, I was able ...More to talk with a supervisor. She told they didn't charge for GPS. The $250 was for car upgrade that my employees didn't ask for. It is a deceptive business practice
which they are trying all the times. Be careful dealing with them and don't sign anything based on their representatives
- Fariborz M.
F

Rating
We are Elite National Car Rental Members, , , , etc, and we have one word on this location: NEVER, NEVER, NEVER AGAIN.







We, as we always do, booked our cars online at their ENTERPRISE online site, and they even let us use our ...More national emerald number, so we did. Enterprise owns national and .







Today, we made a reservation early this morning, and got confirmation for an intermediate car pick up in the afternoon with unlimited mileage at this location.







"HOUSTON, WE HAVE A PROBLEM" -



Upon arriving for what we thought would be a 5 minute stop, we are told:







1. "We have NO Cars Available" - But we just made this reservation today.







2. They also tell us "WELL, IT KIND OF IS BUT KIND OF ISN'T UNLIMITED MILES" - But you just sent us a confirmation of our rental with unlimited miles noted on it.







BOTTOMLINE:



They rented and confirmed a car for us on that day with unlimited miles BUT UPON ARRIVING AT THEIR LOCATION:



- THEY had no car AND



- IF if they did have one, it would "NOT Really" came with the unlimited miles our confirmation confirmed.







We thought that a location in our home town of The Woodlands would have better service and car - THEY PROVED US WRONG, and this is very different than other enterprise locations we have rented from nationwide.







We are dealing with a medical emergency with our father, so this car rental was not something we needed this experience with.







ADVICE TO ENTERPRISE CORPORATE:



Close this location down or MANDATE SERVICE QUALITY CHANGES right away because they have tarnished our respect for the ENTERPRISE BRAND and great service we have received in other locations.
- Augusto F.
F

Rating
Horrible experience. Had to wait several minutes while the desk person called down to the garage, She never got a response and gave up. She asks if I want a gas prepay- I agreed. She confirms it. I go down to the lot and the top is down on the convertible they are giving me. It takes me 10 minutes to figure out how to put the top up. There are no attendants ...More in sight. I take the car and there is no washer fluid, so the windshield is full of bug guts for the whole trip. Getting in and out of the garage is a total hassle, it is made to ding the car. Lucky I didn't. I return the car and the attendant says that I didn't pre purchase the gas so I get charged 90 bucks to fill the tank.
Horrible experience. Horrible employees. Horrible equipment. Go elsewhere.
- Brian C.
A

Rating
Years ago I had gone to this location and it was not a good experience. The cars smelled like smoke and the staff did not seem to have any sense of urgency. Since then I had used another location. One day the location I was using was extremely busy and I was in a time crunch, so I returned to this location.
Clay was working and he remembered ...More me from working at the other location. As assistant manager he has had large hand in turning this store around. I now am a regular at this location and look forward to going in every time.
I have also noticed that the entire staff's attitude has seemed to taken a turn for the better as well. When he is off, I still receive excellent service from the people that do not recognize me as a regular customer.

- Ashley B.
A

Rating
My daughter's car needed repairs so I called Enterprise on 9/10/15 to rent a car from their location about 3-4 miles from my home. When we arrived on 9/11/15, the branch manager told us the reserved car was in about 'an hour and a half drive' from his location. The manager provided no ...More other alternatives. We called in and spoke to . After explaining the need for a car and how we had an appointment tomorrow for repair work to my daughter's car, 's Law calmed us down and told us to come right over for a car. Also, even though could have taken advantage of our desperate situation by charging us an inflated price, they did the opposite. Enterprise had provided us a reservation with a "weekend special rate", not only did "not" raise their price they BEAT Enterprise's weekend special rate. Thanks again and a special thanks to Law!

- Chuck K.
F

Rating
Yesterday (9/10/15) I made a reservation for a rental car with the understanding I would pick the car up at 4:00 today (9/11/15). I provided all of the required information to make the reservation. I live in Crownsville about 3 miles out of . When my daughter and I arrived today at the Enterprise location, ...More (Branch Manager) greeted us and looked up the reservation. He informed us the rental vehicle was actually in , about an hour and a half drive from . Obviously I was upset and asked what he was going to do about this issue. simply repeated the same response each time I asked what "Enterprise" was going to do for us; he said his inventory of vehicles was low and he had nothing to provide us. Finally I contacted who provided us with a rental. Needless to say, Enterprise is at the bottom of my list of customer friendly companies. seemed completely void of any feelings of concern for our situation and provided no viable alternatives.
- Chuck K.

Car Rental Companies in Portland

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A CAR CO

5301 NE PORTLAND HWY
Portland

AAA INSURANCE

4301 E FOURTH PLAIN BLVD

ALAMO CAR RENTAL

10947 NE HOLMAN ST
Portland

Auto Body Beautiful Inc

4150 SW 141st Ave
Beaverton

AVIS RENT A CAR

330 SW WASHINGTON ST
Portland

AVIS RENT A CAR

7000 NE AIRPORT WAY
Portland

AVIS RENT A CAR

9555 NE AIRPORT WAY
Portland

AVIS RENT A CAR

9800 SW WASHINGTON SQUARE RD
Portland

Beaverton Toyota

4300 SW Murray Blvd
Beaverton

BUDGET RENT A CAR

3400 NE COLUMBIA BLVD
Portland

BUDGET RENT A CAR

2323 NE COLUMBIA BLVD
Portland

BUDGET RENT A CAR

310 SW Lincoln St
Portland

BUDGET RENT A CAR

4915 SE 17TH AVE
Portland

BUDGET RENT A CAR

4927 NW FRONT AVE
Portland

BUDGET RENT A CAR

PORTLAND INTERNATIONAL AIRPORT
Portland

BUDGET RENT A CAR

1202 SE 82ND AVE
Portland

BUDGET RENT A CAR

1330 NE 102ND AVE
Portland

BUDGET RENT A CAR

3701 SE INTERNATIONAL WAY
Portland

BUDGET RENT A CAR

12745 SE 31ST AVE
Portland

BUDGET RENT A CAR

15700 SW PACIFIC HWY
Portland

BUDGET RENT A CAR

98TH AVE & BURNSIDE ST
Portland

BUDGET RENT A CAR

1620 NE SANDY BLVD
Portland

BUDGET RENT A CAR

17270 SE MCLOUGHLIN BLVD
Portland

CANBY FORD

24315 SOUTH HIGHWAY 99E
Canby

CARSHARING PORTLAND INC

620 SW MAIN ST
Portland

CENDANT CAR RENTAL GROUP INC

9115 NE AIRPORT WAY
Portland

CORNERSTONE AUTOMOTIVE GROUP

8840 SW BURNHAM ST
Portland

CROWN AUTO RENTAL

4826 NE 105th Avenue
Portland

CUSTOM TOUCH COLLISION CARE

1661 EAST POWELL BLVD
Gresham

DOLLAR

132 NW BROADWAY
Portland

DOLLAR RENT A CAR

9105 NE AIRPORT WAY
Portland

DREAM CARS NORTHWEST INC

10940 SW BARNES RD
Portland

E & E Auto Body, Inc.

3509 3rd St
Tillamook

ENTERPRISE

445 SW PINE ST
Portland

ENTERPRISE RENT A CAR

9225 NE AIRPORT WAY
Portland

ENTERPRISE RENT-A-CAR

423 NE 102ND AVE
Portland

ENTERPRISE RENT-A-CAR

6903 N LOMBARD ST
Portland

ENTERPRISE RENT-A-CAR

1623 W BURNSIDE ST
Portland

ENTERPRISE RENT-A-CAR

4927 NW FRONT AVE
Portland

ENTERPRISE RENT-A-CAR

611 E BURNSIDE ST
Portland

ENTERPRISE RENT-A-CAR

8360 SW BARBUR BLVD
Portland

ENTERPRISE RENT-A-CAR

11844 SW PACIFIC HWY
Portland

ENTERPRISE RENT-A-CAR

2740 NE SANDY BLVD
Portland

ENTERPRISE RENT-A-CAR

55 NE BROADWAY ST
Portland

ENTERPRISE RENT-A-CAR

17020 SE DIVISION ST
Portland

ENTERPRISE RENT-A-CAR

5932 SE 82ND AVE
Portland

ENTERPRISE RENT-A-CAR

18451 SE MCLOUGHLIN BLVD
Portland

Enterprise Rent-A-Car

7105 NE Airport Way
Portland

FORD RENTAL SYSTEM

12000 SW 68TH AVE
Portland

Frasers Auto Care

17837 S Wesley Ct
Oregon City

GLESBY MARKS LEASING

205 SE SPOKANE ST
Portland

Hang Lake Construction

14056 SE Carlton St.
Portland

HERTZ CAR RENTAL

13727 SW PACIFIC HWY
Portland

HERTZ LOCAL EDITION

800 NW 6TH AVE
Portland

HERTZ RENT A CAR

1605 SW NAITO PKWY
Portland

HERTZ RENT A CAR

330 SW PINE ST
Portland

HERTZ RENT A CAR

12136 SE Stark St
Portland

HERTZ RENT A CAR

7000 NE AIRPORT WAY
Portland

HERTZ RENT A CAR

13727 SW PACIFIC HWY
Portland

HERTZ RENT A CAR

13333 SW 68TH PKWY
Portland

HERTZ RENT A CAR

PORTLAND INTERNATIONAL AIRPORT
Portland

HERTZ RENT A CAR

13645 NW SCIENCE PARK DR
Portland

Jacobus Carstar

6710 NE St Johns Rd

LANDMARK FORD LINCOLN

12000 SW 66TH AVE
Portland

McCollum Auto Body

7510 SE Foster Rd
Portland

NATIONAL CAR RENTAL

9115 NE Airport Way
Portland

One Cent Auto Repair & Sales

34283 SE Colorado Road
Sandy

SELECT LEASING OREGON INC

10260 SW GREENBURG RD
Portland

Service Rent a Car

12436 SE Stark Street
Portland

Tanner's A-1 Automotive

7812 SE 82nd Ave
Portland

THRIFTY CAR RENTAL

7000 NE AIRPORT WAY
Portland

THRIFTY CAR RENTAL

10800 NE HOLMAN ST
Portland

THRIFTY CAR RENTAL

632 SW PINE ST
Portland

VALCO LEASING INC

636 NE 11TH AVE
Portland

VANGUARD CAR RENTAL USA

10947 NE HOLMAN ST
Portland

Windshield Replacement Portland OR

5320 SW Macadam Ave
Portland

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